Welches All Vehicle Repair - Ossian

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(289 Reviews)

98% Would Recommend
Latest Review 7 months ago

Reviews


ET
Eugene T.
Ossian, IN
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2016 Category: Service
Eugene said he was very satisfied and they have always done a good job for him.

DD
DARREN D.
Ossian, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2016
Great service
Friendly and knowledgable staff

BN
Blake N.
Indiana
Chevrolet Cobalt
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2016 Category: Service
Blake said the business was good and he likes them.

MR
Marcos R.
Fort Wayne, IN
Ford Expedition
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016 Category: Service
Marcos said the technician treated him with a lot of respect. They were polite, courteous and explained things to him.

SG
Seth G.
Ossian, IN
Dodge Dakota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2016 Category: Service
Seth said Joe and Amanda provide very good customer service. Each of them communicated well and kept him informed regarding his vehicle. He was updated consistently and his vehicle starts really good. He wonders if perhaps he paid too much, although a great deal of time and work was put into his vehicle.

RM
RICH M.
Ossian, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2015
The staff works well with people.
Great job and very quick service.

DS
DAVID S.
Ossian, IN
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2015
Fast and good service
Service on time and fast .

CR
CARLY R.
Decatur, IN
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
Super nice employees
Thank you!

TP
Terry P.
Ossian, IN
Chevrolet Venture
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015 Category: Service
Terry said the employees at this business were friendly but they could lower their prices a little.

MS
Marshall S.
Ossian, IN
Nissan Maxima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2015 Category: Service
Spoke with Teri. She said this business has fast service and competitive rates.

HL
Howard L.
Ossian, IN
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2015 Category: Service
Howard said they did a pretty good job and it is convenient because he lives near there.

CG
Cory G.
Ossian, IN
Ford Focus
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2015 Category: Service
Cory said this business provided him with an oil change and tire rotation. When he was driving home, he noticed some vibration. He was unable to go over 30 miles per hour without the wheels vibrating. When he got to an area where he could check his vehicle to find out the problem, he noticed that his lug nuts were not snug or tightened. He now needs to receive an alignment. He said he is upset that this issue was not addressed while the vehicle was in for service or checked. He will still recommend them because aside from his experience recently, he has never had a bad experience with them and his father uses them.
Joe W. from Welches All Vehicle Repair - Ossian responded on 01/06/2016

Hi Cory,

I am so sorry for not responding sooner. We have had some e-mail difficulties the last few weeks and I just received your review. We would be more than happy to schedule a time for you to stop in and get an alignment check free of charge at your convenience. I am truly sorry about the experience that you had and we will do whatever it takes to make it right in hopes you have a pleasant experience with us in the future.

Thank you for your business!

Sincerely,

Joe Welches
President


TW
Tom W.
Fort Wayne, IN
Chrysler Sebring
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2015 Category: Service
Tom said this business' service, attitude and employees were all very good.

KM
Keith M.
Indiana
Jeep Liberty
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2015 Category: Service
Keith said his visit to this business went well.

CH
CHEYENNE H.
Chevrolet Silverado
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2015
Customer service
The employees there are very personable, and make sure the work is done on your time. Good prices and excellent customer service

Displaying Review 106 - 120 of 289 in total