I apologize for poor service and was not aware your Ranger was not repaired correctly. I have reviewed the invoice and see the brake repair services and brake lines replaced. We test drove your truck upon completion and it seemed to be stopping properly. You, being a long time customer, are important to us and we value your business and are very sorry you are dissatisfied. It saddens me to see you would not recommend services from our shop, considering our relationship over the years I thought we had, and hope that will change. We will always repair at no cost, any parts & service you have paid for up to 2 years 24,000 miles. The brake shoes installed also carry an extra warranty for life of your truck. If you would allow us to inspect your truck, we would like to repair the braking issue.
Sincerely, Joe Welches
Thanks for the great review! The star recorded a 1 star if you would like to change the score please feel free to! Again thanks for the positive review. Joe Welches
Thank you for letting us repair your tire and for the YES recommendation for our business. I do apologize for the extra time it took to repair your tire. Hopefully any other repairs will be quick and easy!