Wes Jackson Automotive Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

249 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


DV
Denise V.
Oaks, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017
Great service..friendly staff
Thank you to my mechanic Sal who personally spoke to me and explained condition of vehicle and gave recommendations. I felt comfortable that he did a complete job on my enhanced inspection to make sure my vehicle was safe. Thank you. I appreciated that you made a personal impression not only for yourself but the shop! Kim and Lia are super customer service reps. I spoke to Kim mostly and she was always pleasant on the phone and gave complete instruction as to what needed to be done next. I give this shop a 5 star rating for repair professionalism and their friendly staff.

CT
Chaz T.
Collegeville, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
Great Experience
Being new to the area I was flying blind and took the recommendation of a neighbor. Staff was awesome and explained everything that was wrong and exactly what needed to be done. Chris and Keith we're fantastic. I would recommend them to anyone.

KC
Ken and Liz C.
Royersford, PA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017
Equinox inspection
Fast services, good communication

RE
Ryan E.
Schwenksville, PA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017 Category: Service
Ryan said the overall experience was great.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Trappe, PA
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Tom said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RD
Rich D.
Schwenksville, PA
Cadillac Allante
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017
very professional
very professional, explained what needed to be done and did a good job
Keith S. from Wes Jackson Automotive Center responded on 01/26/2017

Rich,

Thanks for taking the time to write a review on our behalf. We value our customers always want to provide the best value in automotive service.

WES JACKSON AUTOMOTIVE

RW
Rick W.
Collegeville, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017
state inspection
Very nice people. Very happy with their work...
Keith S. from Wes Jackson Automotive Center responded on 01/13/2017

Rick,

Thanks for taking the time to write a review. We are happy to be of service. Please remember, we offer a 24000 mile/2 year warranty on repairs. Thanks for trusting us with your vehicle.

WES JACKSON AUTOMOTIVE

JW
Jim W.
Royersford, PA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Jim said he thought they were getting a little 'nit picky' for an inspection, but they do a good job.
This review was collected via phone interview by Customer Research Inc.

RW
Rick W.
Collegeville, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2017
broken down car
very friendly staff diagnosed the issue quickly and fixed my sons car....
Keith S. from Wes Jackson Automotive Center responded on 01/10/2017

Rick,

Thank you for taking the time to write a review on our behalf. We are glad you are happy our service. 
Wishing you a Happy New Year!

WES JACKSON AUTOMOTIVE

CT
Cynthia T.
Spring City, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016
Great as always!
I just love this place! Clean, friendly, quality work and, reasonable prices. I tell all my friends about this hidden gem, whenever they mention their repair woes. Lol.
Keith S. from Wes Jackson Automotive Center responded on 12/31/2016

Cynthia,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service as we do strive to exceed our customer's expectations. Thanks also, for spreading the word to your friends.
Wishing you a Happy New Year!

WES JACKSON AUTOMOTIVE

EM
Erica M.
Audubon, PA
Saturn LS1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2016 Category: Service
Erica said they always do a good job. Her parents also go there. She would like to thank them.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/31/2016

Erica,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service as we value the relationship we have with your parents and now you as well.
Wishing you a Happy New Year!

WES JACKSON AUTOMOTIVE

PH
Pat H.
Limerick, PA
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Pat said he is happy with their service.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/31/2016

Pat,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.
Wishing you a Happy New Year!

WES JACKSON AUTOMOTIVE

EP
Eric P.
Royersford, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016
Friendly service, owner took time to explain things in detail
Excellent customer service, friendly staff, thorough explanation of services rendered. Went the extra mile to help with extra things not in the scope of work.
Keith S. from Wes Jackson Automotive Center responded on 12/21/2016

Eric,

Thank you for taking the time to write a review on our behalf during this busy time of year. We are glad you are happy with our service as we do strive to exceed our customer's expectations. 
Wishing you a Merry Christimas!

WES JACKSON AUTOMOTIVE

HN
Harry N.
Norristown, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Harry said he was pleased with the service and the mechanic seemed very qualified.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/31/2016

Harry,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.
Wishing you a Happy New Year!

WES JACKSON AUTOMOTIVE

MZ
Minhua Z.
Royersford, PA
BMW 535xi GT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Spoke with Jessalynn. She said they answered her questions except for one thing that was not clear.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/21/2016

Minhua,

Thank you for taking the time to give a review on our behalf. Please know that we are here to help answer any and all questions regarding your vehicle. Call us anytime.

WES JACKSON AUTOMOTIVE

KA
Kathleen A.
Collegeville, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Kathleen said the business is convenient and friendly.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/21/2016

Kathleen,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service.
Merry Christmas to you!

WES JACKSON AUTOMOTIVE

MU
Myra U.
Collegeville, PA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016
Excellent service and great people.
I really appreciate the quality of the work, the timeliness of service, and the type of personal attention they take. It is a real pleasure to do business with them.
Keith S. from Wes Jackson Automotive Center responded on 12/21/2016

Myra,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service as we do strive to exceed our customer's expectations.
Merry Christmas to you!

WES JACKSON AUTOMOTIVE

GK
Gregory K.
Collegeville, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016
Tire installation and 4-wheel alignment
Worked with Keith to negotiate a competitive price for the tires I wanted installed on my Odyssey. Tire installation and alignment were completed quickly. The new tires will be a big help for the upcoming winter weather.
Keith S. from Wes Jackson Automotive Center responded on 12/06/2016

Gregory,

Thanks for taking the time to write a review on our behalf. We are glad we could help you get your vehicle ready for winter. 
Happy Holidays!

WES JACKSON AUTOMOTIVE

SS
Stephanie S.
Limerick, PA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Stephanie said the service was pretty good and quick.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/06/2016

Stephanie,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.
Happy Holidays!

WES JACKSON AUTOMOTIVE

ME
Matt E.
Schwenksville, PA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016 Category: Service
Matt said he had a good experience at the business.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/27/2016

Matt,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service. 

WES JACKSON AUTOMOTIVE

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