Wes Jackson Automotive Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

251 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


SS
Stephanie S.
Limerick, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
Stephanie said the service was pretty good and quick.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/06/2016

Stephanie,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.
Happy Holidays!

WES JACKSON AUTOMOTIVE

ME
Matt E.
Schwenksville, PA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016 Category: Service
Matt said he had a good experience at the business.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/27/2016

Matt,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service. 

WES JACKSON AUTOMOTIVE

JM
JOHN M.
Royersford, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016
Excellent service!!!
Keith goes over and above expectations.
Keith S. from Wes Jackson Automotive Center responded on 11/27/2016

John,

Thanks for taking the time to write a review on our behalf. We are glad you were happy with our service and for trusting us with your vehicle. 

WES JACKSON AUTOMOTIVE

AD
Alena D.
Royersford, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Alena said they did a really good job and she gets what she pays for. She was really impressed.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/27/2016

Alena,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

PS
Paul S.
Collegeville, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Paul said this business did everything he needed, they did a good job and the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/27/2016

Paul,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service.

WES JACKSON AUTOMOTIVE

KH
Keith H.
Royersford, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2016 Category: Service
Keith said the business is very honest and very fair. He has recommended them for service.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/12/2016

Keith,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

JP
John P.
Schwenksville, PA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016
Awesome job on the inspection and trans service and control arm replacement under warranty.
I really like the service the Wes Jackson provides. The do an awesome job.
Keith S. from Wes Jackson Automotive Center responded on 11/12/2016

John,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service and for trusting us with your vehicle.

WES JACKSON AUTOMOTIVE

CE
Carol E.
Collegeville, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016
Reliable service
I have used your shop for many years and have always found the staff to be knowledgeable, respectful, and dependable. I have NEVER felt as if I was pressured to get a service that was not needed. I like the follow up and the link provided for my vehicle's service record.
Keith S. from Wes Jackson Automotive Center responded on 11/12/2016

Carol,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service and strive to exceed our customer's expectations.

WES JACKSON AUTOMOTIVE

CM
Christian M.
Linfield, PA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016 Category: Service
Christian said the business did everything just great. He has recommended them and will be taking another vehicle to them in the next couple of weeks.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/12/2016

Christian,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service and for trusting us with your vehicle.

WES JACKSON AUTOMOTIVE

DH
Dan H.
Schwenksville, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2016 Category: Service
Dan said the business did what they said they would do and in the time it was suppose to take.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/12/2016

Dan,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

GF
Geri F.
Collegeville, PA
Kia Spectra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/08/2016 Category: Service
Spoke with Geraldine. She said there are still some issues and she needs to take care of them.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 11/14/2016

Geri, 

We are sorry you were unhappy with our service. We believed all the repairs for your vehicle to pass inspection were explained to you and we received your permission to do the work needed. If you had concerns, we would have gladly have addressed them. 
Please know that we strive to give our customers the best value for the dollars spent on automotive repairs and maintenance.

WES JACKSON AUTOMOTIVE

CB
Chuck B.
Collegeville, PA
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016 Category: Service
Chuck said his overall experience was perfect. Everything is always taken care of. They fix major and minor repairs.
This review was collected via phone interview by Customer Research Inc.

CF
Caitlin F.
Royersford, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2016 Category: Service
Caitlin said the business was very accommodating and easy going.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 10/31/2016

Caitlin,

Thank you for taking the time to write a review on our behalf. We are glad you were happy with our service. We look forward to working with you in the future to address any automotive repair and service needs.

WES JACKSON AUTOMOTIVE

EP
Ed P.
Royersford, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Ed said he was completely satisfied with his service.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 10/23/2016

Ed,

Thanks fo taking the time to write a review on our behalf. We love hearing from customers and we are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

MM
Michael M.
Schwenksville, PA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016
Great Service As Always
I won't ever bring my cars any where else. They do a fantastic job and never have tried to sell me something I haven't needed.
Keith S. from Wes Jackson Automotive Center responded on 10/14/2016

Michael,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service as we do strive to meet our customer's expectations. We look forward to working with you in the future.

WES JACKSON AUTOMOTIVE

GH
George H.
Pottstown, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Spoke with Jill. She said her brother works there and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 10/23/2016

Van,

Thanks for bringing Jill's car in. Glad to hear she is happy with our service. 

WES JACKSON AUTOMOTIVE

CR
Cindy R.
Royersford, PA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2016
Constant Performer
Well it was the time of year to get my 2003 Toyota Avalon inspected. Along with the inspection, the WesJackson team found out issues with my sway bars. Keith found that I had already had a part replaced before & was able to have that part replaced for free. I can't ask for more from my car with 193k miles on it & the Wes Jackson team has been there to help me maintain it so it could reach 193k miles. My only complaint would be that Keith forgot to tell me that the Wawa was under construction. LOL
Keith S. from Wes Jackson Automotive Center responded on 10/14/2016

Cindy,

Thanks for taking the time to write a review on our behalf. Sorry you were not warned about WaWa being closed, we will try to do better next time. But seriously, we are glad you are happy with our service as we do strive to meet our customer's expectations.

WES JACKSON AUTOMOTIVE

TM
Tom M.
Limerick, PA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2016
Exceptional Service experience
I was treated to a high level of professionalism complimented by a clear and timely service plan which exceeded my expectations. I look forward to having Keith and the Wes Jackson team care for my truck which I intend to keep for a long time.
Keith S. from Wes Jackson Automotive Center responded on 10/14/2016

Tom,

Thank you for taking the time to write a review on our behalf. We are glad you are happy with our service and look forward to working with you in the future.

WES JACKSON AUTOMOTIVE

DG
Denis G.
Pottstown, PA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Denis said Keith not only treated him well and did a good job on the repair. He also taught him that he doesn't have to put up with these other businesses that try and sell him lots of unnecessary things. He said he is very happy with the service and the price that he paid at this business.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 10/14/2016

Denis,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service as we do strive to meet our customer's expectations.

WES JACKSON AUTOMOTIVE

SR
Selenia and John R.
Perkiomenville, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016
28Sep2016
great job, as always
Keith S. from Wes Jackson Automotive Center responded on 10/14/2016

Thanks, John and Selenia. We always look forward to helping you with your automotive service needs. 

WES JACKSON AUTOMOTIVE

Displaying Review 21 - 40 of 251 in total