Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

399 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


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Tom T.
Lapeer, MI
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Tom said the business has always been fair with him.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jeff said it was a good experience. Everyone was friendly and he received what he wanted.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Michigan
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
John said they always do a very good job.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Michigan
Chevrolet Cruze
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Anna said she had to wait longer than planned for her service, but it wasn't the business' fault. She brought her vehicle in for an oil change and found out she had to get a different cabin filter, so the staff had to order it. The staff also found a leak which needed to be taken care of. Everything with the service was good. She goes to the business for service quite often and she will come back.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Metamora, MI
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Rick said the service was good, and he didn't have any problems with the business.
This review was collected via phone interview by Customer Research Inc.

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CHUCK M.
Metamora, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Confidence
I sent my daughter to CARS to get an oil change. I have complete confidence that the vehicle will be properly serviced and checked for any issues that need my attention. I appreciate the quality of work and friendliness of the staff .
Debbie S. from Your Complete Auto Repair Service

Chuck,
We are very happy to hear the confidence you have in our business. That means a lot to us, and we appreciate you as a customer. Thank you for always choosing us for your car care needs!

Debbie and Mike


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NANCY S.
Metamora, MI
Dodge Grand Caravan
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/21/2018
Not so great
The break Job is still sticking and burning smell after taking it back a second time. The breaks were not acting up when I brought the van in. You said I needed breaks so I let you do the job. The mechanic left rusty foot prints in the van. Just was not happy with the work. Spent a lot of money too. The van still pulls to the right.

EB
Elizabeth B.
Columbiaville, MI
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Elizabeth said the staff accommodated her time and what she needed. They made the process easy for her.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Elizabeth,
We are very happy to hear that. Thank you for choosing us for your vehicle's needs! We appreciate your business very much.

Debbie and Mike


RB
Renay B.
Lapeer, MI
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Renay said the business offered great service at a quick rate. The staff is friendly while taking care of her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Renay,
We are pleased to hear about your visit. Thank you for your business!

Debbie and Mike


CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
What can i say?
I never have a problem with the staff or mechanics at this establishment. They are always friendly and willing to work within your budget. I believe they are HONEST in what needs to be fixed now and what can wait until later. I can call them first thing in the morning and in most cases be seen by the end of that day. They are always ready to do a quick thorough oil change and will tell you what they noticed in their inspection of what might need to be addressed...but there is NEVER any pressure to do it right NOW!! Just good people and I will continue to take the needs of my jeep to this fine facility. Oh and they have good coffee too!!
Debbie S. from Your Complete Auto Repair Service

Cheryl,
We are very happy to read this review. Thank you for providing us so much detail regarding your experience, along with our employees during your visit. Customer satisfaction is our main priority, and we always try to make anyone comfortable and feel welcome. I'm also very happy to hear we have good coffee!

Debbie and Mike


DS
David S.
Brown City, MI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

David,
We are happy to hear that. Thank you for your business!

Debbie and Mike


TM
Tracy M.
North Branch, MI
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Tracy said everyone was helpful and also honest.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Tracy,
We appreciate your business very much! Thank you for the kind review.

Debbie and Mike


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Bob V.
Michigan
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Bob said his vehicle is running well, the brakes are good, and he is pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Bob,
We are happy to hear how pleased you are with our service, and everything went well. Thank you for choosing us for your car care needs!

Debbie and Mike


CP
CAROL P.
Lapeer, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Excellent service
My repairs are always completed quickly and well within the time promised. Very thorough and efficient. Always at a good price
Debbie S. from Your Complete Auto Repair Service

Carol,
Thank you so much for your kind review. We appreciate your business very much!

Debbie and Mike


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Amber G.
Michigan
GMC Envoy
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Amber said they got it done very efficiently and they were nice about it. It was really great customer service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Amber,
We are very happy to hear about your experience. Thank you for coming to us for your car care needs!

Debbie and Mike


CM
CHUCK M.
Metamora, MI
Chevrolet Impala Limited
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great customer service
I appreciate the personal and professional feeling I get when I have my vehicles serviced at CARS. They are very thorough with their inspections.
Debbie S. from Your Complete Auto Repair Service

Chuck,
Thank you so much for the kind words. We appreciate your continuous business with us at CARS!

Have a great day!
Debbie and Mike


CD
Celia D.
Davison, MI
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Celia said the staff were honest and all around good people. They provided the best service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Celia,
We appreciate your business very much. Thank you for the kind review!

Debbie and Mike


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Joel W.
Lapeer, MI
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Joel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Joel,
Thank you for your review, and letting us service your vehicle.
We appreciate your business very much!

Debbie and Mike


RM
Ric M.
Columbiaville, MI
Pontiac Aztek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ric said the staff did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service

Ric,
We are happy to hear that. Thank you for your review and we appreciate your business very much!

Debbie and Mike


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DAVE D.
Lapeer, MI
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
staff are friendly and service is good
took my buick in for repairs they got right on it i asked how long it will take and it was finished in that time staff and repairstaff are great and friendly a Good place to get your car rerpaired
Debbie S. from Your Complete Auto Repair Service

Dave,
We are very pleased to hear that.
Thank you for your business!

Debbie and Mike