Your Complete Auto Repair Service

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810-667-2277
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Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

468 Reviews

5 star
84%
4 star
9%
3 star
1%
2 star
2%
1 star
2%
96% Would Recommend
Latest Review 7 days ago

Reviews

KK
Kenneth K.
Lapeer, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Kenneth said he has been going to the business for 20 years. He had a simple oil change done there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 12/17/2018

Thank you for your 20 loyal years. Have a Merry Christmas & Happy Holiday 

RA
Rick A.
Lapeer, MI
GMC Yukon XL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/08/2018 Category: Service
Rick said he had his vehicle towed to the business because it would not start. The staff told him he had to spend $1,200 to get a fuel pump and an instrument cluster. He declined the service and the business asked to buy the vehicle from him. He came to pick it up and it started. He stated he does not believe what they told him the issues are is what is wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 12/17/2018

I'm sorry you were unhappy with your visit. Having a fuel issue can cause an intermittent no start. The technician felt it was in your best interest to have your fuel pump replaced & a cluster rebuild. As for the offer of purchasing your vehicle,it was an employee that inquired about purchasing your vehicle. I hope that you are able to fix your vehicle & we can be of service to you in the future. Have a Merry Chrstmas & Happy Holidays

KC
KATHLEEN C.
Davison, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great Service
Great service
Fair prices
Dependable
Recommended
Debbie S. from Your Complete Auto Repair Service responded on 12/06/2018

Thank You for the GREAT review. Have a Merry Christmas & Happy Holidays!!!

JR
JACK R.
Columbiaville, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
been going to their business for years
in & out for oil change
Recommended
Debbie S. from Your Complete Auto Repair Service responded on 11/28/2018

Thank you for the review. Have a Merry Christmas & Happy Holidays 

EM
Elizabeth M.
Davison, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2018
Threes should be a zero star option
I went here because recently I had an issue with my windshield wipers. They were stuck down and when I turned them on they wouldn’t move. I went here because I THOUGHT that I could trust the mechanics word here well enough to where they would fix the problem. Instead, they tried to rip me off. They wanted to tell me that I had all these things wrong with my car so they could charge me more. They wanted to tell me that these wipers that were broken, was supposed to cost me $804! I was able to get a part warrantied because I had just had it replaced a few months ago and had a two year warranty so they then said it would “only cost $332.14.” Knowing that number seemed a bit ridiculous, I went somewhere else. THIS OTHER PLACE ONLY CHARGED ME $35 AND WAS ABLE TO FIX THE SAME DAY NO PROBLEM! Needless to say, I was almost ripped off. I know nothing about cars and they knew that and took advantage of that. I will NEVER go here again.
Debbie S. from Your Complete Auto Repair Service responded on 11/19/2018

I’m sorry you were dissatisfied with your visit to our facility. You have been coming to us for a long time and should know that we don’t try to deceive you on what you need to fix on your vehicle. I looked at your history today and talked to the technician. You replaced the wiper parts he was talking about in February of this year. All parts and labor would have been under warranty. He did not see a stripped screw but felt it was better for you to err on the side of caution and replace your parts. If ice gets built up on your wipers and you try to run them you can burn out the wiper motor and wiper transmission. The cost to you would have been 0. I’m sorry that you were unhappy with your visit to our facility. Have a Happy Thanksgiving.
Mike, Debi, & Staff

JS
Jim S.
North Branch, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jim said the business provides good service every time he goes there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 11/15/2018

Thank you for the great review Jim and for trusting us with your vehicle over the years! Have a wonderful Thanksgiving

JL
Judith L.
Davison, MI
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Judith said that the place was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 11/09/2018

Thank you for the great review. Have a wonderful day 

TC
TERRY C.
Lapeer, MI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Oil Changes
Had oil changes in two cars on Thursday! Always a pleasure to do business at Complete Auto!
Julia from Your Complete Auto Repair Service responded on 11/06/2018

Thank you for the good review, we look forward to doing business with you in the future!!

DS
Donald S.
Lapeer, MI
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Donald said that he does not have any problems with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 11/26/2018

Thank you for the review we look forward to seeing you in the future. Have a Merry Chrismas and Happy Holidays!!!

Verified Customer
Lapeer, MI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Helpful
Very helpful people! Love that joe guy he’s amazing!
Recommended
Julia from Your Complete Auto Repair Service responded on 10/31/2018

Thank you for your wonderful review. Joe is a great asset to this company! I will make sure to let him know 

NK
NATHEN K.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
HVAC system (nathan)
Great place to go I trust them. I never had a bad complaint about them.
Recommended
Debbie S. from Your Complete Auto Repair Service responded on 10/26/2018

Thank you for leaving us a review.I'm glad that you had a pleasant experience. We look forward to seeing you again.

RB
Robert B.
Lapeer, MI
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Robert said the staff was pretty thorough, they've been good to him and he appreciates this.
Recommended
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 10/26/2018

Thank you so much for coming to see us with your vehicle concerns. We look forward to seeing you again.

RD
Robert D.
Columbiaville, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Robert said his overall experience was good. They treated them well and provided good service. He has used this business for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Tnak you for trusting us with your vehicle Bob! We look forward to doing business with you and Margie in the future. Have a wonderful day.

KN
KAREN N.
Columbiaville, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Mike , Julia and Debbie
Great place always goes above and beyond for their customers.
Recommended
Julia from Your Complete Auto Repair Service responded on 10/22/2018

Thank you Karen for trusting us with all of your vehicle's. We appreciate your business and look forward to seeing you in the future.

VS
Virginia S.
Lapeer, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Virginia said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for your business and trusting us with your vehicle's needs. Have a great day 

VM
Vincent M.
Lapeer, MI
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Vincent said the business acted like they know what they are doing.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for trusting u with your vehicle. I hope you are having a great day!

JD
Julie D.
Lapeer, MI
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Julie said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for your business. We appreciate the positive revew. Have a great day. 

LC
Larry C.
Lapeer, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Larry said the service was fine. The work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for a great review. We work hard to get your vehicle in and out in a timely fashion with having great service. We look forward to doing business with you in the future.

KD
Killian D.
Dryden, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Killian said the facility's staff was able to get him in the same day even though he was a walk-in, and everyone he talked to was nice and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for the great review! We look forward to assiting you with all of your vehicle needs. Have a great day 

TT
Tom T.
Lapeer, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Tom said that the place has been super to them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Julia from Your Complete Auto Repair Service responded on 10/25/2018

Thank you for trusting us with your vehicle's. We appreciate your many years of loyal business. Have a wonderful day