Reviews
EL
Elizabeth L.
Michigan
Dodge Grand Caravan
Verified
Elizabeth said the staff told her that if her engine light came back on or she stalled for any reason, she should come back in for additional service so they could determine what is wrong.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
Josh T.
Davison, MI
Chevrolet Traverse
Verified
Josh said the service at this business was quick and convenient. The staff was courteous and the business was clean.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jason P.
Lapeer, MI
Ford Pickup
Verified
Jason said the staff was helpful when getting his vehicle serviced.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jeanne C.
Lapeer, MI
Ford Five Hundred
Verified
Jeanne said the employees were friendly. They were helpful. They were pretty thorough with her service. They provided good work. The service price was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
WB
Wayne B.
Columbiaville, MI
GMC Sierra 3500 Classic
Verified
Wayne said the business provides quick service and the staff are very friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 06/08/2018
Thank you so much Wayne, for choosing Your Complete Auto for your car care needs. We appreciate your business.
Thank You,
Debbie, Mike, and Staff
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KAREN N.
Columbiaville, MI
Saturn Ion
Verified
Deb and Mike are great
Great and friendly staff. HONEST and trustworthy mechanics. Been going to them for 20 years.
Recommended
Debbie S. from Your Complete Auto Repair Service responded on 06/08/2018
Thank you Karen for your feedback about our business. We really appreciate you choosing us to service your vehicles. It’s nice to hear that customers have followed us for so long. We look forward to seeing you in the future.
Thank You,
Debbie, Mike, and staff
TB
Tom B.
Lapeer, MI
Chevrolet Cobalt
Verified
Spoke with Tom's wife. She said she likes the business and the staff did a good job on the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Diana P.
Silverwood, MI
Chevrolet Cruze
Verified
Diana said the mechanic was efficient and they did the job. They showed the problem with the cabin filter.
Recommended
This review was collected via phone interview by Customer Research Inc.
CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified
Great place to get repairs completed
This establishment is always open for a quick oil change or dummy light check! The staff are very helpful and do NOT try to sell you parts you don't need. They always explain any work that might be needed and discuss ALL your options. They never pressure you to get the work done unless it is a safety issue. I recommend these folks to everyone.
Recommended
SB
SONYA B.
Lapeer, MI
Chevrolet Cavalier
Verified
Friendly, Honest and fair priced
I've been coming here for 10 years, and have referred my Mother, and friends and family around the area. I highly recommend Your Complete Auto Repair.
Recommended
TT
Tom T.
Lapeer, MI
Chevrolet Blazer
Verified
Tom said the business has always been fair with him.
Recommended
This review was collected via phone interview by Customer Research Inc.
CR
Carolyn R.
Metamora, MI
Friendly-Family Like
Staff is always friendly and honest regarding repairs needed for your vehicle, not just out for unnecessary repairs to inflate the cost. They will tell you honestly if something can wait. I will not take my vehicles anywhere else, unless they cannot do the repair.
Recommended
JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
Verified
Jeff said it was a good experience. Everyone was friendly and he received what he wanted.
Recommended
This review was collected via phone interview by Customer Research Inc.
DO
Dianne O.
Metamora, MI
Chevrolet Traverse
Verified
Dianne said she was at the business for an hour and a half, the service took an awful long time, and she was told it would probably be about 20 minutes once they got to her vehicle. She said it took longer than was needed, and other than that, everything was fine. She said she was a little upset with the length of time the service took.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
John M.
Michigan
Toyota Yaris
Verified
John said they always do a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Anna W.
Michigan
Chevrolet Cruze
Verified
Anna said she had to wait longer than planned for her service, but it wasn't the business' fault. She brought her vehicle in for an oil change and found out she had to get a different cabin filter, so the staff had to order it. The staff also found a leak which needed to be taken care of. Everything with the service was good. She goes to the business for service quite often and she will come back.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Rick B.
Metamora, MI
GMC Pickup
Verified
Rick said the service was good, and he didn't have any problems with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
CHUCK M.
Metamora, MI
Ford Focus
Verified
Confidence
I sent my daughter to CARS to get an oil change. I have complete confidence that the vehicle will be properly serviced and checked for any issues that need my attention. I appreciate the quality of work and friendliness of the staff .
Recommended
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018
Chuck,
We are very happy to hear the confidence you have in our business. That means a lot to us, and we appreciate you as a customer. Thank you for always choosing us for your car care needs!
Debbie and Mike
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NANCY S.
Metamora, MI
Dodge Grand Caravan
Verified
Not so great
The break Job is still sticking and burning smell after taking it back a second time. The breaks were not acting up when I brought the van in. You said I needed breaks so I let you do the job. The mechanic left rusty foot prints in the van. Just was not happy with the work. Spent a lot of money too. The van still pulls to the right.
EB
Elizabeth B.
Columbiaville, MI
GMC Terrain
Verified
Elizabeth said the staff accommodated her time and what she needed. They made the process easy for her.
Recommended
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018
Elizabeth,
We are very happy to hear that. Thank you for choosing us for your vehicle's needs! We appreciate your business very much.
Debbie and Mike