I have taken multiple vehicles here over the years. They are first rate service , start to finish .
I always refer them to locals in need of excellent auto care and affordable rates.
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It's so hard to find an auto Repair shop that you feel like you can trust. I feel like I have finall
y found just that place, they're very honest and up front about what's needed and how much it will cost and
they stand behind their work. I would totally recommend Genuine Auto Repair to anyone looking for reputable quality work on there vehicle.
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I was 200 miles from home and my 2008 sprinter rv belt tensioner seized and did a lot of damage. Tow
driver recommended Whalens. I called and Beth said bring it here and we will see what we can do. Within ten minutes of pulling in my van was being evaluated. Within an hour it was disassembled and parts were ordered. They had me back on the road early the next day. I cannot say enough about the quality of service and professionalism at a fair price! Thank you Ed, Phil and Beth for your kindness and professionalism.
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Fantastic people and they took care of my care in a very timely manner. I'm so impressed and will be
going back again as needed. Jennifer explained all that would be done and if there was anything else she would call me to let me know. First class
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Tho i did not have appt, Steve & Garrett were able to accommodate me by squeezing me into existing wo
rkday which included 3-4 other jobs ahead of me. they assisted by driving, diagnosing & resolving unique unknown source of noise. Thank you guys again for your professionalism..!!
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Professional, quick, honest, and straight to the point!
Went there for an End-of-Life battery replacement for my '17 Ford Explorer. The guy noticed my curren
t battery might still be under warranty with the original company I purchased it from, and mentioned I could try going through them first. But since I'd rather not make more calls and risk waiting longer for the replacement, I went with Cupertino Auto Care anyway. They showed me all indications that the battery was EOL, and educated me on how to properly handle/clean the battery should I be servicing it myself. I was in and out of there in less than half an hour, and all pricing for parts and labor were very transparent from the minute I walked in, so no surprises anywhere.
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