Thank you for reaching out, John. We appreciate your feedback and insight regarding your Genesis GV70. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 for support and assistance if needed. Thank you. ^cc 

Thank you, James, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you for any additional support. Thank you. ^cc 

Thank you, Richard, for sharing your feedback regarding your Genesis GV70 and your experience. We have forwarded your complaint to the appropriate department for further review. For more information on your vehicle's features, please visit our website www.genesis.com. Under "My Genesis," click on "Resources" to find helpful tutorials. You can also contact our Genesis Customer Care team at (844) 340-9741 for support and assistance if needed. Thank you. ^cc 

Thank you for reaching out, Drew. We appreciate your feedback regarding your Genesis GV70. We are very sorry to learn about your experience. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you. ^cc