
Thank you, Karen, for sharing your feedback regarding your Genesis GV80 and your experience. We have forwarded your complaint to the appropriate department for further review. For more information on your vehicle's features, please visit our website www.genesis.com. Under "My Genesis," click on "Resources" to find helpful tutorials. You can also contact our Genesis Customer Care team at (844) 340-9741 for support and assistance if needed. Thank you. ^cc
Thank you, Gavriel for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc
Thank you, Gary, for taking the time to share your concerns with us regarding your Genesis GV80. We would like the opportunity to assist and encourage you to reach out to our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to discuss this matter with you. Thank you. ^cc