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SureCritic / Makes / Hyundai / Kona / 2021

2021 Hyundai Kona

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1398 Reviews)
47%
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Category Summary
(Avg. out of 10)
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  • Performance
  • Exterior
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  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1398 Reviews)
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Reviews

BR
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Beverly R.
2021 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/22/2022

Overall it's a cute vehicle good on Miles

Oh my gosh the repetitive of these questions the navigation system I don't like having to plug my phone in the gas and brake pedal need to have the option of going up and down to accommodate people's sizes the seats don't go back and forth far enough the steering wheel really doesn't go up high enough and the tailgate doesn't have a button to push open or shot
Recommended
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PH
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PAMELA H.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/28/2022
Verified Review

Kona

Engine recall. Waiting for replacement. Love everything about this car. Very disappointing that the engine must be replaced. Concerned that the car will never be completely reliable after this happens.
Recommended
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NationalCA - List responded on 04/29/2022 06:29 AM
We're very sorry to learn of your situation, Pamela. Please feel free to contact our consumer affairs team at (844) 462-5557, and they would be happy to look into your concerns further. Thank you. ^cc
JO
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JANICE O.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/06/2022
Verified Review

It's a meh

I had a Kona sport model before I traded to my present car. I was offered a trade for a new car and I thought it made sense but the car has not performed well as far as performance and comfort. It feels like a cheap car.i am disappointed.9
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JH
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JOSEPH H.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/09/2022
Verified Review

Decent looking transportation for a reasonable price but lacking in some areas

It has most of the bells and whistles but is lacking in the comfort and road noise areas. Also it has not been very reliable and I am only at 6500 miles. Rear diff exploded at 3900 miles and trans rebuilt at 6500
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Dakota H. responded on 06/10/2022 06:48 AM
We're sorry to learn of your experience, Joseph. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have going forward. Thank you. ^cc
LZ
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Luis Z.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/19/2022
Verified Review

Maybe it's just a few cases but the engine is a mess it shutdowns while driving..at least that my experience

It's a lovely car very stylish, compact, audio sound us very good, easy to operate, low fuel consumption if you wanna save some $$.. iny case.I have issues with the engine . But overall is a great car
Recommended
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JB
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Jennifer B.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/05/2022
Verified Review

Fwd collision issues, computer

Fwd collision problems. Electrical/computer problem. When you buy a new vehicle you expect not to have problems like this. Other wise I like the vehicle. I've known others with same car that have problems as well.
Recommended
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MC
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Michele C.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/03/2022
Verified Review

Great gas mileage, stylish, but...

Where is the lift gate button??? Drives me insane not having one, especially during Covid with curbside pickups. Also, beware there's no spare tire, it's a tire fixing kit. Makes me really nervous not having a spare tire. It's AWD, but doesn't really feel like it in the snow. Cute car, great on gas mileage, but lacking some features I'm used to. Luckily, with Covid, I don't drive as much as I used to.
Recommended
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KD
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Kenneth D.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2022
Verified Review

Not a bad vehicle seems to be put have been to dealership 3 times together cheaply

Dealer seems more concerned about selling vehicle’s than anything else have been to dealership 3 times and no one even seems interested in looking for noise never has vehicle been taken out of dealership for a ride to find noise
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Hyundai Motor America NCC responded on 11/07/2022 01:07 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
BS
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BRETT S.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2023
Verified Review

good small suv

After auto show and dealer visits I bought this car new and the process was fine. It is fairly comfortable to drive, decent power but do not expect to tow, not much storage (but not unusually so), has good warranty, good extras above the base model but not a lot of flexibility in choosing certain extras depending on model
Recommended
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GB
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GENEVIEVE B.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2023
Verified Review

Bad brakes from beginning of purchase. Bad quality of tires

I really liked everything else about the car, besides brakes and tires. The paneling inside and outside cheap plastic. Comfort excellent, room excellent. Very easy to get out of. Bad brakes bad brakes
Recommended
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JZ
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JANE Z.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/06/2023
Verified Review

OK but rides a little rough

SO the Prius had lengthened 8 inches which ruled it out for a re-purchase. Found this Kona only 164 inches which is great. Liked the style and performance. Mileage hovers in the high 20s to 30 mpg suburban driving. Rides a little rough but overall has been a good car. The 3 yr maintenance given only provides semi synthetic oil. In Florida we need full synthetic due to the heat, do I use an outside source for this.
Recommended
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Hyundai Motor America NCC responded on 04/07/2023 08:23 AM
Thank you for sharing your concerns with us. We encourage you to speak with your local authorized Hyundai dealership for further inspection and assistance with your rough ride concerns.^cc
JC
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Jean C.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/27/2023
Verified Review

Pretty car but bad publicity and mediocre service after the sale

This is a pretty car. It is responsive, gets good mileage (35 plus) and it is smooth when changing lanes/ parking. At 36000 miles, there have been no major repairs. However, it's the same year as the models that are getting stolen, and my insurance went up 30 percent because of that. Problems scheduling services under warranty, exaggeration at the time of the sale about the "scratch/ding removal" policy, and being quoted an outrageous amount for a simple bulb replacement means that Hyundai is not on my list for when I trade in this car.
Recommended
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Hyundai Motor America NCC responded on 05/30/2023 11:57 AM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
MP
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MICHAEL P.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2023
Verified Review

Rough ride

The vehicle has a rough ride and the dealership was bad Better shocks would help with smoothing out the ride. Have a twisted wire that made the lights go out seems like a flaw in the design. Plus of both lights go out you would think the dealer would make this a priority appointment
Recommended
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Hyundai Motor America NCC responded on 06/12/2023 10:57 AM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
LV
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Lukas V.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/05/2023
Verified Review

Love the Kona, Hate the Shifting

So we love our Kona. The problem is that when it is not in sport mode, it some times has what I think are transmission slips/stalling/surging when accelerating from a rolling stop or total stop. Needless to say, its not a good feeling to pull out into traffic only to have the car fail to shift into gear and stall momentarily before shifting into gear properly.
Recommended
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Hyundai Motor America NCC responded on 07/07/2023 08:42 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
DR
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Deborah R.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2023
Verified Review

Sales person was wonderful but the maintenance and repair experience has been horrible

I would have loved this vehicle but it gos broken down multiple times and I’m not sure the mechanics are reliable or even skilled. I have had to wait months each time , left with no transportation and begging and borrowing to get to work. The stress level I’ve been placed in has left me bitter and angry. I find no help at the dealership or the corporate level. I have actually considered finding an attorney to help me.
Recommended
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Hyundai Motor America NCC responded on 08/08/2023 03:02 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
EL
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ETIENNE L.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2023
Verified Review

Bought it new, numerous issues have arisen since

It’s a decent car, but I’ve run into way too many issues since buying it. I bought a new with the hopes that nothing would be wrong with it, but since buying I’ve had to get the engine replaced and have had to coordinate major car repair due to attempted theft as a result of a security software feature not being present in the car at the time of purchase.
Recommended
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Hyundai Motor America NCC responded on 11/22/2023 04:04 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
BB
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BRIAN B.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2023
Verified Review

Nice car, but its a theft target now

The car itself is nice, but i will always have to worry about it being stolen from now on. I would not buy another hyundai vehicle for this reason. Hyundai handled this issue very poorly.they claimed to give out free wheel locks, but i was then told i would have to pay for it. And it doesnt stop theives from smashing my window.
Recommended
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Hyundai Motor America NCC responded on 11/28/2023 01:44 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
VF
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VICTORIA F.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2020
Verified Review

Fun drive & economic

Great “get up and go” with this vehicle! Excellent gas mileage and comfortable interior. I love driving this car and appreciate all the features. I only wish that the inside were quieter and that the dashboard was flush.
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NL
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Nancy L.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2020
Verified Review

2021 Kona

Overall for the money I think it is a great small suv car. I am really enjoying it. The only problem with the car is the starting point. I have the turbo and it still hesitates. The dealer says its the engine that is used in the car.
Recommended
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DL
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DARRELL L.
2021 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2020
Verified Review

My Kona

Really nice Kona, glad i bought it. Dealer was great to work with. I would reckomend a Kona to everyone. Don Bessete is a good dealership. My Kona has been good to me so far and i hope to have years of driving fun.
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