Joe Machens Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1083 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5rating 4.625
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Did a great job!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 03:21 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Thank you so much for this review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Tammy C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Aervoce"
Pleasant people, food aervoce
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:55 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Thank you so much Tammy this is great to hear. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Ronald K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Have been taking my Genesis vehicles to Joe Machens Hyundai for almost 7 years now. Have always had excellent service for routine maintenance or problems such as broken windshield. Highly recommend them
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 11:32 AM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Thank you Ronald for your continued trust in us and thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Shawna M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New tires and an oil change. Good bargain on tires"
Very happy with all the services esp the price of 4 new tires
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:08 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Hi Shawna this is definitely the time to buy tires. Thank you so much for the review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Narayana A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car tune up"
Excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:27 AM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Thank you so much Narayana this is wonderful to hear. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Ahmed A. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted Service Center"
The only place I trust for taking care of my Hyundai Sonata
Thank to all of the Joe Machens Hyundai
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 04:53 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/21/2017

Ahmed it is always a pleasure seeing you here. Thank you so much for your continued trust in us.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Nathan L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai quality and service is excellent"
From my shopping experience with Wesley Earl (This is my third car with him) to the always courteous service department, I'm always satisfied and happy with Joe Machen's Hyundai.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 10:18 AM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/18/2017

Thank you so much!  This means a lot to us.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
DARLENE L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was fine... "
Everything was fine!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:24 AM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/18/2017

Thank You for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Tom K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome..."
From the service writer to the master mechanic, everything was above my expectations. Great job and thank you!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:46 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/15/2017

Thank you so much Tom you are so kind. Thank you so much for your trust.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great!"
Andrew and the entire Joe Machens crew are great to work with. I won’t go anywhere else.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 07:42 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/15/2017

This is so great to hear thank you so much for sharing and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Tommy P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THANKS."
GREAT SERVICE.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:22 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/15/2017

Thank you Tommy for the review and business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Kenneth R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice people"
great as always
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:04 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/14/2017

Thank you Kenneth it's always a pleasure. Thank you for your continued trust.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Service was done quickly and accurately !
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:46 AM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/14/2017

Thank you so much for taking your time to do this review and thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick in an out"
Service is done right and effort is made to get you in and out quickly. I didn't need to leave my vehicle and come back later. I was able to get in during the time of my preference.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 12:03 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/13/2017

Wow this is great to hear thank you so much for your feedback and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
EUGENE R. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:39 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/13/2017

Thank you so much Eugene you always make me smile when your here. Thank you for the business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Loved having car washed after oil change.... tx
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:27 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/13/2017

We are happy to do it, thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Stanley T. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service"
Great and timely service
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/11/2017 01:25 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/13/2017

Thank you so much for this Stanley it's great to hear. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
HEATHER F. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simplicity "
Super simple fast and and he gave me a great car to drive while mine was being fixed
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/07/2017 12:48 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/07/2017

Thank you Heather!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Kimberly T. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department is the best!"
Love my 2017 Santa Fe and in large part I bought the vehicle because of the service department!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 12:27 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/07/2017

Thank you Kimberly, this means a lot to us.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Jeremy E. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service "
Not only did they service my vehicle. I received a complimentary bag of gourmet popcorn to go with it! Memorable service experience!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/07/2017 12:24 PM
Travis M B., SERVICE MANAGER at Joe Machens Hyundai responded on 11/07/2017

Thank you Jeremy! Your business means a lot to us.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
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