Solid, Responsive, and Considerate Customer Support
On my way home from the gym, after making a stop, I experienced a dead battery on my 19,000+ mile Kon
a EV. I was in Oak View where I had the battery jump started, and headed nonstop to the Service Dept in Oxnard----not a trip I ever expected to make that or any other day. I was still in my gym clothes. At the service dept. I explained what happened to customer service rep Rolando Reyes, who told me that because they were a bit shorthanded and it was time--I would have a fair wait ahead of me. I asked him if there was anyplace I could buy some food for lunch---and he offered to drive me to a closeby Subway to buy food for lunch. His going out of his way and giving up part of his lunch hour to help me out this way was a very special example of above and beyond customer service extraordinaire!...And after the battery was tested and ultimately failed service manager J.J. Delgado authorized installation of a new battery, and I was finally able to drive home to Ojai. So thanks to Rolando and J.J. what could have turned to have been a total ordeal---was resolved with courtesy, efficiency AND kindness! These are really good guys!
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My vehicle broke down while on vacation(which is never good) but the service department at Hyundai we
re amazing. Jessica was on top of things and got my vehicle in quickly and was able to get my repairs covered under warranty!! I am very appreciative of the service and parts department, they are truly amazing hard working people!!
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I was not able to make my first two appointments because of work issues and they worked with me. I ha
d one repair and a few recalls done. Great service and did an amazing job. I will be using you again in the future!!
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Was Looking for a 2023, blue with black interior, Elantra. Andy Miller helped me find the one I wante
d and also worked out the lease financing with his manager Ed. I would recommend seeing Andy and Ed if you are looking to buy or lease a Hyundai. These are some quality human beings.
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Had an awesome experience here at Wright Hyundai! Randy Gredlein, Bill Hart and Lenny Donner made the
experience easy and smooth flowing! They were able to work the deal to what my son needed! We will be back for future buys!
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Stopped by the dealership to just look around. Was greeted by Valerie and made welcome. Didn’t purc
hase anything quite yet, but it will be at Jim Johnson when I do. Thanks Valerie
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I contacted Edwin Jordan as a result of a reference that I had received, and I am definitely satisfie
d with his efforts and personal service to my needs. In a very challenging used car market, he was a huge help in finding me a vehicle that I would qualify for and explained the process as we went. I would easily recommend anyone looking for a vehicle to contact him - you will be glad that you did.
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From the moment we met Jessie we knew he was very knowledgeable in every aspect of Hyundai vehicles.
He answered every question we had and was just a pure pleasure to work with. We are so grateful for Jessie's diligence in getting us in the vehicle we chose and making sure our payments were affordable. We love our new Tucson and are very pleased with the purchasing experience at AutoNation. We purchased our new vehicle on our 37th anniversary so they even put a big bow on top of it when we went to leave. Everyone was so nice and easy to deal with. Once again, thank you Jessie for everything!
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