Excellent service knowledge of my vehicle handle handled with care
Fitzgerald sends me convenient text messages in regards to maintenance alerts, they have great record
s and full knowledge of my car and the repairs. It may need in the future and doing everything possible to keep it running smoothly. I have to give kudos to the staff and mechanics they’re very courteous. They acknowledge me and know who I am and what car I own I think them very much.
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This place is really a great place to bring your car in, they're fast, affordable, honest, and litera
lly know what they're doing I came in one time with my Jeep Grand Cherokee it was making a noise and the guy literally knew what it was right away it was the muffler he recommended me a muffler shop and problem was solved the vehicle has been inspected by two different mechanics one saying it was the engine and it needed a rebuilt and one of them saying it was the whole exhaust system but they were wrong. TUNEX THANK YOU!!!
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Let me just start with this story. 26 years ago I was working, going to school. Money was tight and i
t was close to Christmas. And I remember I had 35.00 in my checking account. And of course I got a flat tire. I hobbled over to Eberhardt’s Tires snd Automotive because it was on the way home and I had bought used tires here before. They checked my tire it was bald the man said you need a new tire. I probably had that look of desperation on my face and asked for the cheapest used tire they had. I asked how much it was. Im sure thats when he knew, he told me the price and I sighed with relief. And then he said Merry Christmas no charge. I just about cried. I told him I will come back and buy my tires forever. And Im going to tell everyone.
Here we are 26 years later Ive gotten my new tires from them and I love how fast they get them done. Today I needed automotive engine repair. They fixed my car and it runs great. I need new tires in August and guess where Im going?
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Reached out via email with some questions about getting an APR cold air intake installed on my 2022 Q
3. Chris was responsive via email and accurate with pricing. Day of the install again Chris was pleasant to work with and explained the nuances of my particular install. Overall a great experience.
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Great customer service in every department. Pleasant check-in, thorough work-through on problems and
repairs, free loaner if necessary, terrific management team. Highly satisfied.
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I only trust Dr J with our cars. They are an honest, family run shop. They don't try and overcharge o
r force unnecessary service on you. They are also always honest and realistic about what your options are. Simply put, they are great people who do great work!
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Had problem with poor idle and check engine light on GM truck.. Problem only got worse in a matter of
hours.. Took vehicle in Monday and got it back two days later. . Engine had suffered asjor failure ti the valve lifter oil manifold. After replacement,truck runs great!
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1961 E Miraloma Ave Ste A
Placentia, CA 92870-6754
5.0
(309 Reviews)
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