I was in there for schedule maintenance on my new venue Larry Rosecrans was very kind professional th
orough he took the time to explain everything to me continuing great customer service with this company
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Oil change with filter,cabin and air filter replaced. Tire rotation. 24 point inspection. In and out
in 45 mins.
Where do I go door service now that Prime Hyundai South closed?
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After purchasing my 2024 Hyundia Tucson in May I would like to say how happy I am with the exceptiona
l and courteous service I received from from Catherine McMillian. I would definitely recommend Catherine and Joseph Airport-Hyundai to family and friends. Thank you very much :)
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I bought this vehicle from Fitzgerald a year ago in the spring. I bring it in for service as required
. On this occasion, there was a recall regarding the front collision of avoidance cameras. Obviously important. I was very impressed that the service personnel made the necessary. Correction, took the vehicle for a test drive, determined that it didn’t meet his satisfaction, although it was done to specifications. And proceeded to do additional adjusting.
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I recently brought my 2016 Hyundai Tucson Sport to Matt Bowers Hyundai Slidell to have a few minor is
sues checked out. I had several warning lights showing on the dashboard, which turned out to be related to a few sensors. I was also having an issue with my rear windows.
After receiving my vehicle back, I noticed an issue with the lock on that same door, to the point where I could not open the door. I brought the vehicle back, and that’s when I had the pleasure of working with Brennan Moczarnik.
Brennan was professional, helpful, and had a great attitude throughout the entire process. She was a breath of fresh air and genuinely worked to help resolve the issue. The shop manager, whose name I unfortunately did not get, was also dedicated to addressing the problem in a strong and professional manner. He demonstrated accountability and a clear commitment to making sure the issue was properly resolved.
While the situation was frustrating, I truly appreciate how the team handled it. This was definitely the best experience I’ve had with a dealership service department. I would especially like to recognize Brennan and the shop manager for their professionalism, communication, and dedication to resolving the problem.
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Joe Papa was very knowledgeable and helpful when we came in to look at cars. He didn’t pressure us an
d answered all our questions. He also ran every scenario for us to ensure we were comfortable with the outcome. We will definitely be back!
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