Tonkin Gladstone Hyundai


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

435 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
92% Would Recommend
100% Business Response
Latest Review 2 days ago
Robin D. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai, only the best service for the most reliable cars!"
As usual, my tire was repaired and replaced in less than an hour while I enjoyed a cup of coffee.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:45 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/23/2017

Robin,
Thank you!

Allan H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Proximity--since you insist on something here!"
Was surprised by $123/hr. for tracing Check light problem.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:14 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/20/2017

Allan,
Thank you!

Andrew H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just an oil change, in and out!"
Karen and mech's do a great job, love to see the remodel happen though, it's so cold and drab in the waiting area!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:54 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/20/2017

Andrew,
Thank you!

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
The employees are always helpful and friendly. I always bring my car here.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 04:06 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/16/2017

Thank you!

Megan L. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Acceptable "
Wasn’t bad, got information when they found out what it was.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 11:08 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/16/2017

Megan,
Thank you!

Gail L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Great experience, convenient appointment, good customer service and the car was ready even sooner than they promised
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/13/2017 07:50 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/16/2017

Gail,
Thank you!

Verified Customer on 10/12/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"dated facilities"
More likely to go to your KIA dealership across the street
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:36 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/12/2017

Thank you!

Donna C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff"
Great Staff experienced with my vehicle. Always provide quality service when I need it.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 01:45 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/10/2017

Donna,
Thank you!

Kimberly C. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
Great service, very speedy, and no upsell at all.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 10/06/2017 06:22 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/09/2017

Kimberly,
Thank you!

Michael S. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service, great pricing and efficient."
I think Karen in the Service Dept is a "Rock Star".She always greets me warmly, a ready smile and makes me feel special. Why would I go anywhere else?
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 07:38 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/06/2017

Michael,
Thank you!

Teresa L. on 10/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good"
Time and parking
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 01:24 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/09/2017

Teresa,
I've tried contacting you at the number we have on file but nobody has answered and it seems there is no voicemail. If you have a few minutes I'd like to briefly speak with you about your visit, thank you.


George Monaco | Service Manager

Tonkin Gladstone Hyundai

19300 S.E. McLoughlin Blvd.

Gladstone,OR 97027

Phone 503.258.5700 | Fax 503.258.5333 | Email gmonaco@tonkin.com

 

Verified Customer on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Great service appointment. I made appt. online and was in and out within an hour. I will be returning for any needed service in the future.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 12:56 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/03/2017

Thank you!

Verified Customer on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite and knowledgeable."
Polite
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/30/2017 10:49 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/02/2017

Thank you!

Rigoberto M. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love it"
Very nice people and great timing.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/29/2017 06:59 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 10/02/2017

Rigoberto,
Thank you!

Carlos D. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra Maintenance"
Very friendly fast service. I even was given a rental for the day while maintenance was performed.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/27/2017 02:14 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/27/2017

Carlos,
Thank you!

Verified Customer on 09/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Auto Service"
Above Average
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/26/2017 10:53 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/26/2017

Thank you!

Verified Customer on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy"
and Good
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 09/26/2017 10:11 AM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/26/2017

Thank you!

John G. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service at a reasonable cost every time."
I have owned Sonatas for the last 10 years (2) and not only are they both excellent cars, but more important, the service I have received at Tonkin over the years has been outstanding. No matter what the issue (and there were few) or the necessary servicing needs, the work was done on time, correctly (including the free car wash!) and at very reasonable cost. I plan to own a Hyundai from now on. It's just so easy.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 09/25/2017 08:11 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/26/2017

John,
Thank you!

Mary W. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to make appointment. Fast courteous service."
Very good convenient service. Parking can be a bit of a problem.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 09:22 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/25/2017

Mary,
Thank you!

Rachel K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Always done in a timely fashion. Friendly staff in service department. I love the lady who works at the service department desk.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:33 PM
GEORGE M. at Tonkin Gladstone Hyundai responded on 09/25/2017

Rachel,
Thank you!

Displaying Review 1 - 20 of 435 in total