They have to be an exception to the usual car dealer experience. Not too much pressure. Efficient com
munication and delivery of the car was a painless appointment. Kiwon and Gary are a good team - highly recommend!
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I would highly recommend Kevin Smith at this location. I was a distance buyer, but he was truly amaz
ing to work with from beginning to end. Thank you, Kevin!
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Very pleased with purchase of vehicle. Good price and sales people very helpful and friendly.
My on
ly complaint is that I had a pre-approved loan, and I am now getting letters from various lending agencies that were contacted regarding the loan. Don't really understand this, and it has an impact on my credit score. If my pre-approved loan was not enough, I was able to pay the difference, but was never consulted about this.
Otherwise very happy with vehicle and service.
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Kyle LaBarba was my salesman during my Audi A4 purchase! Kyle was very professional and patient with
me during the 3-day process. It was a choice between a new Audi A4 and the A5. He was very knowledgeable with both vehicles. He offered his ongoing service and support if I encounter any issues during my ownership.
I must also commend Michael Johnson, General Manager, for his professionalism. I have purchased many cars during my lifetime, but never came across an individual who listened and responded positively to any of my questions and concerns.
Last but not least…. I commend Braydon Traylor, Customer Care Manager. Braydon reviewed all the paperwork with me. He was very knowledgeable and answered all my questions! Braydon also sat and reviewed the operation of my 2024 A4. Boy does this guy know his stuff!
In summary, my experience with Audi Buffalo has always been very positive. This is my 2nd purchase with Audi. The company is well organized and professional! The showroom is meticulous. Keep up the good work guys and enjoy the continued growth of your company.
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Maintenance service - inspection sticker & oil change
Excellent experience with our service appointment this morning. Our service advisor, Stefanie Marciss
o was really pleasant. We had a missing wiper blade part (plastic cover on the hinge) that she noticed and find a replacement for us right away. Excellent customer service like this is unusual these days. They treated us like VIP customers despite the fact that we didn’t even buy our car here! Our mechanic recommended them for a manufacturer recall service. We will definitely buy our cars here from now on due to this 5 star service. Also the waiting room was very nice.
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Great services and very professional! We brought a GV70 from them. I’m from Oklahoma and the dealer i
s in Tallahassee, Florida. They make everything so simple and very clear for me. Tyler Hammons is their super star and we are lucky to work with him. He took care of our vehicle with responsibility until delivery. We signed the paperwork on Monday and the car was in our driveway on Thursday morning same week! Best dealer that we ever work with!
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