Wow what a great buying experience at Jerry Smith Chevrolet. James Graham provided outstanding custom
er service and helped guide me through the process. He is extremely knowledgeable and eager to go above and beyond the customer expectations. Thank you so much!
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Excellent job satisfying a picky customer. Ivan and the staff did a wonderful job getting us in and
out the door with exactly the car we were looking for.
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The team that assisted me with the selection, acquisition and hand off of my 2023 GV70 were outstandi
ng! The continued follow up calls and tutorials have been so very beneficial.
Kudos to Arick, Thomas and Mark.
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I have bought several vehicles over my lifetime with a wide array of personal experiences from horrib
le to tolerable. My recent new vehicle purchase with Epic (Brien) Ford was unexpectedly aMazIng! My initial arrival, I was greeted by a professional and personable representative, Sriram (Ram). Ram and Brodie collaborated to provide an objective comparison of my criteria to several ford vehicles. Once I had selected a vehicle, Brodie began his work to provide the best financing options and kept the credit inquires to a minimal. Afterwards, the dreaded paperwork process – Paul made this portion of the process concise and pleasant.
The facilities are upscale, very clean and easy to use. Not to mention the beverage and food court has a decent selection.
Thank you to the entire team; Kelli (Front Desk), Ram (Sales), Brodie (GM), Paul (Finance), Caleb (New Car Manager), Chad (Assistant Parts Manager) and The Service Department are extraordinarily polite, honest and ensured my complete satisfaction throughout the process. I could not be more excited about my new purchase and look forward to the continued contact with the entire team at EPIC!
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Both "Genesis Joe", our salesman and Joey, service manager are AWESOME! I bought my GV80 in February
and today I had my Genesis "Re-connect" experience and I was amazed at the extensive knowledge my salesman, Joe Delmege has about my car. He assisted me with professionalism and patience. This is the best vehicle I have ever purchased!
Joey in service is wonderful. His attention to the customer is outstanding. I look forward to my complimentary service appointments. I can't say enough about how great this Genesis dealership is!
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I just bought my pre-owned Jeep Grand Cherokee from Steve Hahn. My sales person Atzy was amazing. As
k for her, she will find exactly what vehicle you need. Great all around place to purchase your next vehicle.
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I am very grateful for Luke Rodgers service to me in dealing with what turned out to be a lengthy pro
cess in getting my 2016 Genesis driver's side mirror replaced. It took a while to get the part, then the mirror had to be painted, then was accidentally damaged, reordered and repainted, and then I was out of town. But we got it installed today and through it all, Luke was gracious, professional, very personable and persistent in making sure he was providing good customer service and that I was pleased. All is great, thanks to Luke!! Thanks, as always, Huffines!!!!
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Awesome from the inquiry to the purchase. Carlos Cifuentes is a A+ sales man. He over extends confide
nce in your decision making and in OXMOOR Hyundai.
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