AS

Angelo Scaglione

Owner/Operator
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(43 reviews)
95

JC
Joseph C.
Middle Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2026
verified customerVerified Customer
10
Great Service
Was having transmission issues, another local shop told me I needed a new transmission. Brought it to Smithwest for a second opinion and they said it can be rebuilt. Very happy with the work they did on my truck.
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/19/2026 11:33 AM

We appreciate your positive feedback regarding your experience with our service center. It is gratifying to know that our team was able to provide a thorough assessment of your vehicle and offer a solution that met your needs. Your satisfaction with the transmission rebuild is important to us, and we are glad to have been of assistance. Thank you for choosing Smithwest Service Center for your automotive needs.


RB
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Reed B.
Saint James, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2026
verified customerVerified Customer
10
The EPITOME OF BRILLIANCE.
Angelo and his team are nothing short of Brilliant. From appointment timesbeing structures and even ahead of scheduele to efficient and proper quotes, to execution of labor. Fair pricing, and keeps you up to date with all progress. I will not use anyone else moving forward for any cars myself or my family has. Trustworthy Reliable and simply gets it done!
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/19/2026 11:33 AM

We appreciate your feedback regarding your experience at Smithwest Service Center. It is gratifying to hear that you found our team to be efficient and trustworthy throughout the service process. Ensuring that our customers receive accurate quotes and timely updates is a priority for us, and we are pleased that this was evident during your visit. Your support and confidence in our services are valued, and we look forward to continuing to meet your automotive needs in the future.


RL
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RITA L.
Smithtown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2026
verified customerVerified Customer
10
Scheduled oil change
I have been very satisfied with the service received from Smithwest
regardless of the problem/issues. The staff/technicians are
knowledgeable, courteous and always explain what repairs were addressed as well as what may be needed in the future.
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/16/2026 01:27 PM

We appreciate your feedback regarding the service you received at Smithwest Service Center. It is gratifying to learn that our staff and technicians have effectively addressed your vehicle needs while providing clear communication about repairs. Your satisfaction is important to us, and we are committed to maintaining our standards of quality and courtesy in every interaction. Thank you for choosing our center for your automotive service.


WW
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Wayne W.
Saint James, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2026
verified customerVerified Customer
10
Thorough and Efficient
The crew were great at communicating things that they would recommend immediately and things that could wait but I should be aware of for my vehicle. The car has over 130,000 miles on it and things eventually start to go.
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/16/2026 08:06 AM

We're glad to hear that our crew hit the high notes in communication! It's like having your own personal mechanic orchestra, letting you know what needs immediate attention and what can hang out for a bit longer. With over 130,000 miles, your Accord has certainly earned a few stories! We appreciate you passing by and look forward to being your vehicle's trusty pit stop on its journey.


BH
Bill H.
Nesconset, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2026
verified customerVerified Customer
10
Perfect Experience
Great experience all around. Angelo S. my service advisor and Joe C. my mechanic were both awesome!! I highly recommend this place!!!
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/16/2026 08:07 AM

We appreciate you sharing your positive experience with us. It is wonderful to hear that Angelo and Joe made a lasting impression with their exemplary service. Your recommendation speaks volumes, and we are glad to have earned your trust. Should your Sierra 1500 ever need a tune-up, you know where to find us!


Verified Customer
Smithtown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2026
verified customerVerified Customer
10
Good quality service
Been bring my car here for routine maintenance for years. Quick and quality service, easy and convenient to book an appointment online
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/16/2026 08:08 AM

We appreciate your continued trust in our service center for your routine maintenance needs. It is gratifying to learn that you find our service both quick and of high quality. Our team strives to provide an efficient and convenient experience, so we are pleased to know that our online booking system meets your expectations. Your loyalty over the years is valued, and we will continue to uphold the standards that have earned your confidence.


TM
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THOMAS M.
Smithtown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2026
verified customerVerified Customer
10
Fine service!
Smithwest has provided excellent service to my family for several years! I highly recommend them!
Angelo S., Owner/Operator from Smithwest Service Center responded on 02/08/2026 09:38 AM

We are delighted to hear that Smithwest Service Center has consistently met your family's automotive needs over the years. Your recommendation is a fantastic endorsement, and it certainly keeps our engines running smoothly. We appreciate your support and look forward to continuing to serve you and your family's vehicles in the future.


BK
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Bill K.
Smithtown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2026
verified customerVerified Customer
10
Smithwest service center
I have been using Smith West for many years . They are very professional,
trustworthy and friendly, They are always able to diagnose and fix any problems
with any of my cars, I would highly recommend Smith West service center!
Sincerely, Bill Keese
Angelo S., Owner/Operator from Smithwest Service Center responded on 01/30/2026 02:57 PM

It is wonderful to hear that your experience with us has been nothing short of excellent for all these years. Our team takes great pride in their professionalism and trustworthiness, and we are delighted to know that we have earned your confidence in maintaining your vehicles. Your recommendation is the highest compliment we could receive, and we aim to keep the engines running smoothly and your satisfaction soaring. May your travels be filled with smooth rides and zero check engine lights.


Verified Customer
Selden, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2026
verified customerVerified Customer
10
Oil change
Fast and efficient.
Angelo S., Owner/Operator from Smithwest Service Center responded on 01/20/2026 09:39 AM

We appreciate your feedback highlighting our speed and efficiency. It seems our team is living proof that good things can come in quick packages. If you ever need our services again, rest assured we will be ready to assist you with the same dedication and swiftness.


PR
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Patricia R.
Stony Brook, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2026
verified customerVerified Customer
10
Always professional!
Extremely helpful😊
Quick turnaround time!
Angelo S., Owner/Operator from Smithwest Service Center responded on 01/11/2026 09:43 AM

We're glad to hear you found our service helpful and that we could get things done quickly for you. It's always our goal to keep things running smoothly, much like a well-oiled machine—not too much grease, though! If there's anything we can do to make your next visit a five-star experience, just let us know. Your feedback is always appreciated!


SW
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SCOTT W.
Smithtown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2026
verified customerVerified Customer
10
Need a good shop to take care of your car? Look no further
I have been a loyal Smithwest customer for over 30 years. Both before and after Angelo bought the business and took over. It was a great shop before the new ownership but Angelo has raised the shop to a new level!

Everyone involved on staff from the front desk to the mechanics are friendly, knowledgeable, and professional. They communicate with you from diagnosis through completion of the work. Total transparency. They make detailed recommendations but are never pushy. They have taken care of my entire families cars exceptionally.

The shop is clean with a very comfortable and spacious waiting area.

If I could give it more than 5 stars I would! I highly recommend Smithwest! So if you are looking for an honest, trustworthy shop to take care of your vehicles, this is the place to go.
Angelo S., Owner/Operator from Smithwest Service Center responded on 01/11/2026 09:43 AM

It’s always a pleasure to hear from our dedicated long-term customers! We're glad to know that you’ve been enjoying the ride with us for over 30 years, and that our recent upgrades under Angelo’s leadership caught your attention. Our team works hard to make sure every visit is as smooth as a well-oiled engine, and it's great to know that our friendly service and transparency are appreciated. Plus, we like to keep the waiting area cozy—after all, who said waiting can’t be a pleasant experience?Your recommendation means the world to us. Remember, we’re always here to keep your vehicles in tip-top shape, so don’t hesitate to drop by anytime!


NB
NANCY B.
Centereach, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
verified customerVerified Customer
10
Complete vehicle maintenance.
The Smithwest team are honest, efficient and thorough. If you want quality work without the headache.
Rush over to Smithwest in St. James.
You will not want any of your vehicles serviced anywhere else!
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/31/2025 08:58 AM

It's great to hear that you had such a positive experience with the Smithwest team! We pride ourselves on being the honest mechanics you can trust to get the job done right, all without giving you a headache – unless, of course, you're in a traffic jam on the way here! Your confidence in us means a lot, and we look forward to keeping your vehicle in tip-top shape. Remember, we’re just a pit stop away from more quality work ahead!


AW
Andrew W.
Hauppauge, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
verified customerVerified Customer
10
The Best Auto Shop on the East Coast
They’re loyal and extremely caring for your vehicle. Hands down the best service shop I’ve been to on the East Coast.
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/31/2025 08:58 AM

We really appreciate your feedback! It's great to hear that you feel our service is top-notch. We always aim to treat every vehicle as if it were our own, and it sounds like we hit the mark with you. If our service is the best on the East Coast, we may have to start charging a toll for all the vehicular traffic coming our way! Thanks for choosing us to take care of your car.


Verified Customer
Hauppauge, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2025
verified customerVerified Customer
10
Extended warranty service
Angelo was amazingly helpful with getting the work done through the warranty company. Very friendly and patient.
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/22/2025 09:38 AM

We are delighted to hear about your positive experience with our team, particularly with Angelo. His dedication to assisting customers through the often complex warranty processes is commendable, and it is always gratifying to learn that our efforts to provide friendly and patient service resonate with our valued clients. It seems like he not only got the job done but also made the journey pleasant—like a smooth drive on a sunny day. Thank you for taking the time to share your thoughts, and we sincerely appreciate your business.


JM
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JOHN M.
Hauppauge, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2025
verified customerVerified Customer
10
Must receipt service
Excellent service center. Problems are aways solved on the first visit. Fair pricing on all type of repairs.
Staff is knowledgeable and well trained. Please to deal with this facility.
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/22/2025 09:38 AM

Thank you for sharing your experience with us. It's delightful to hear that our team was able to provide efficient solutions and fair pricing for your repair needs. We take pride in our knowledgeable staff who strive to ensure that every visit is as stress-free as possible, almost as if we were serving a warm cup of coffee rather than fixing your vehicle. Your kind words motivate us to continue delivering top-notch service. We look forward to maintaining this standard of excellence in all future interactions.


FS
FRED S.
Stony Brook, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2025
verified customerVerified Customer
10
Excellent
I trust Angelo he figures out whats wrong and takes care of it no nonsense don’t mind paying if you get a fair shake
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/20/2025 09:42 AM

We appreciate your trust in Angelo and our team. It is always our goal to provide clear and straightforward solutions to your automotive needs. Your willingness to invest in a service that gives you a fair shake is commendable, and it reflects how we aim to build lasting relationships with our customers. Rest assured, we will continue to strive for excellence and keep the no-nonsense approach that you value. A reliable vehicle is a happy vehicle, after all!


JL
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JOHN L.
Holtsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2025
verified customerVerified Customer
9
Great Repair Shop
This is the only place I bring my car to get repaired. I can always get an appointment and they always do a great job. I wish some of the prices were not so high, but that’s the reality of today.
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/20/2025 09:42 AM

We greatly appreciate your loyalty to Smithwest Service Center for your car repairs. It is indeed wonderful to hear that you consistently find us accessible and our work to be of high quality. We understand that automotive repair costs can sometimes feel like they are in a pricing contest with fine dining, and we strive to provide value that matches the care we extend to each vehicle. Your feedback regarding pricing is duly noted, and we will certainly continue to look for ways to best serve our valued customers while maintaining quality. Thank you for choosing us as your go-to repair destination.


TM
Thomas M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
Fine Service
Smithwest Service does great work! I have been dealing with them for several years and have always been please with their services’
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/07/2025 09:41 AM

We appreciate your continued support over the years and are delighted to hear that our team has consistently met your expectations. Your loyalty is invaluable to us, and it appears that the quality of our services has been a winning ticket in your automotive journey. Should you require our assistance in the future, we are more than ready to provide the same high standard of service that you have come to expect. Thank you for taking the time to share your experience. Keep on driving safely!


AA
Anthony A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
Service
Always receive excellent service and I’m always very pleased.
Angelo S., Owner/Operator from Smithwest Service Center responded on 12/07/2025 09:41 AM

We greatly appreciate your kind feedback regarding your experience with us. It is always our goal to provide excellent service, and it brings us great satisfaction to know that we have met your expectations consistently. Your ongoing support is invaluable to us, and we look forward to continuing to serve you in the future. Remember, we are here to keep your vehicle happy, so it can keep you happy as well.


SG
Susan G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2025
verified customerVerified Customer
10
Very professional and do excellent work
Very professional
Angelo S., Owner/Operator from Smithwest Service Center responded on 11/23/2025 09:41 AM

We greatly appreciate your succinct yet impactful feedback. It brings us immense satisfaction to know that our professionalism has resonated with you. A touch of professionalism can indeed transform the mundane into the remarkable, much like a well-pressed suit at a casual gathering. We will continue to strive for excellence in our service, ensuring that every customer's experience is as polished as can be. Thank you for choosing us, and for your generous rating.

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