AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Excellent service
Scheduled replacement for 4 tires. Price was a good value. Ashton did a great job as my service advisor. I was out in record time.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:39 PM

We are delighted to hear that you found your experience satisfying! We are happy to know that Ashton was able to get you out quickly and provide you with a good value for your tires. We appreciate your business and look forward to serving you again in the future.

Employees worked with

CM
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CLAUDIA M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Excellent service from the moment I arrived.
Vast improvement over past service. Staff were very responsive and did a great job explaining things to me and keeping me posted. I will be back!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:38 PM

Thank you, Claudia, for taking the time to share your experience with us. We are so glad to hear that you noticed the improvement in our services and that our staff was able to provide helpful explanations. Your satisfaction is our top priority and we value your business. We look forward to seeing you again soon!

Employees worked with

SR
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SEAN R.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
verified customer Verified Customer
10
Category: Service
Nice people.
Nice people. Put the oil where it should go!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/31/2023 10:59 AM

We are glad to hear that you had a good experience with us -- we really appreciate your business! We strive to provide the best service possible, and we're glad to know that our efforts have been successful.

Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2023
verified customer Verified Customer
10
Category: Service
Great People
The staff and I mean all the staff were extremely friendly and knowledgeable, it is a true family environment which we are excited to be part of.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

We are thrilled to hear that your experience at Mike White Ford was a positive one! Our staff takes great pride in providing the kind of service that makes our customers feel like part of the family. We are delighted that you felt welcomed and that you had a knowledgeable crew helping you out. Thank you for choosing us and we look forward to serving you again in the future.

Employees worked with

MB
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MICHAEL B.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customer Verified Customer
10
Category: Service
Professional and thorough
Fast, efficient and friendly. Have been using Mike White for service on my 2017 Ford Escape since 2019 - they never disappoint, always provide top-notch service.
Employees worked with

JT
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JIM T.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customer Verified Customer
10
Category: Service
Staff is great, knowledge and representing Mike White Ford at it’s best!
great service and personnel. Quick service, and one time
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

Thank you so much, Jim, for your kind words! We strive to provide top-notch service and are glad to hear we succeeded. We appreciate your business and look forward to seeing you again soon.

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customer Verified Customer
10
Category: Service
Great Customer Service!
Staff is great, knowledge and representing Mike White Ford at it’s best!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

Thank you for your kind words! We're so pleased to hear that our staff provided you with a great experience. We will do our best to ensure that Mike White Ford continues to provide the best possible service.

Employees worked with

DS
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DEBRA S.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customer Verified Customer
10
Category: Service
Always good
Prices have gone up but the customer service is always excellent
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/17/2023 04:44 PM

Thank you for your kind review, Debra! We are glad to hear that you have had a positive experience with our customer service. We strive to provide the best service possible and we appreciate your feedback. We apologize for any inconvenience caused by the price increase.

Employees worked with

RC
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RICHARD C.
ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2023
verified customer Verified Customer
10
Category: Service
Pleased.
Friendly and on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/17/2023 04:44 PM

Thank you, Richard, for your 5-star review! We are so pleased to hear that you had a great experience with us. We strive to provide friendly and timely service to all of our customers and we are glad that we were able to meet your expectations.

Employees worked with

AL
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ALLEN L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customer Verified Customer
10
Category: Service
Standard Vehicle Service
The team at Mike White Ford consistently does a great job.
Ashton in the service department is always knowledgeable and courteous and most importantly listens to my needs.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you, Allen, for your kind words about our team and Ashton in particular. We strive to provide excellent customer service and are glad to hear that we have achieved that for you. We appreciate your business and look forward to continuing to serve you.

Employees worked with

KR
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KENNETH R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customer Verified Customer
10
Category: Service
Very pleasant and fast service
Very pleasant and fast service
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you so much for your kind review, Kenneth! We are so pleased to hear that you had a pleasant and fast experience with us. We strive to provide the best customer service and we are glad that we could meet your expectations.

Employees worked with

RH
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ROGER H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customer Verified Customer
9
Category: Service
They were cone quick.
I was expecting the "Works" checkup to take longer than it did.
Great job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind words, Roger! We are so glad that your experience with us was a positive one. We strive to provide the best service possible and are glad that we were able to exceed your expectations. We look forward to seeing you again soon!

Employees worked with

TK
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TIM K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2023
verified customer Verified Customer
8
Category: Service
Oil Change, Transmission Service, Change Plugs
Service work was done on my 2019 Ford Ranger. Service was great and great communication all the way through the process.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your positive review, Tim! We are so glad to hear that you had a great experience with us. We strive to provide excellent service and communication to all of our customers. We appreciate your business!

Employees worked with

MV
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MICHAEL V.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customer Verified Customer
10
Category: Service
Oil change, tire rotation
Service was excellent and quicker than expected.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind review, Michael! We are so pleased to hear that your service experience was excellent and that it was quicker than expected. We strive to provide the best customer service and we are glad that we could exceed your expectations.

Employees worked with

BP
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BRYAN P.
Spirit Lake, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customer Verified Customer
10
Category: Service
Very professional, quick service and detailed
We set up a routine service for our new truck the week prior and a text an email was sent to my phone as a reminder of the appointment, When we pulled in to the service area the team in the service department greet you and make things so simple to drop off, they review the work scheduled then we walked over had lunch around the corner, after returning everything was done ready to pick up. They explain everything they did, and asked if there was any questions, very simple. The guys are nice, polite and very professional. Thank you very much, we’re very pleased with our new F350 and the service at Mike White Ford.
Bryan P.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind words, Bryan! We are so pleased to hear that you had a great experience with us. We strive to make sure our customers are taken care of and that their vehicles are serviced quickly and efficiently. We appreciate your business and look forward to seeing you again soon!

Employees worked with

CM
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CHARLES M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customer Verified Customer
10
Category: Service
10K Service
Our service was easy to schedule and the service writer took my information and gave me a time estimate that was very accurate. The car was returned clean and ready to go! I signed out and was done.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind review, Charles! We are so pleased to hear that your service experience was easy to schedule and that the service writer was able to provide you with an accurate time estimate. We are also glad that your car was returned clean and ready to go. We strive to provide the best service possible and are glad that we were able to meet your expectations.

Employees worked with

Verified Customer
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
Great job team
Just wanted to say I'm very happy with their service!! my vehicle was done, efficiently and promptly! I forgot my cell phone behind, and they got it back to me very past. I am an hour away but it's definitely worth the drive. I will continue to bring my vehicle here!Thank You team!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind words! We are so glad to hear that you had a great experience with us and that you will continue to bring your vehicle here. We strive to provide excellent service and are glad that we could meet your expectations.

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
Always excellent service
Wouldn't consider going anywhere else. Been a loyal customer for over 4 years and wouldn't change a thing.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

We are so pleased to hear that you have been a loyal customer for over 4 years! We value your business and are grateful for your continued support.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
GREAT EXPERIENCE!!
Would gladly recommend this dealer to any one in need of automotive repair. Good pricing, great communication, excellent repair.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you for your kind review! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and quality repairs, and we are glad that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future.

Employees worked with

KK
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KENT K.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2023
verified customer Verified Customer
10
Category: Service
Service Review
Thank you for the great service you always give. You are professional, personable and go the extra mile to answer all my questions.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you, Kent, for your kind words and for being a loyal customer. We are so pleased to hear that you have had a positive experience with us. We strive to provide the best service possible and are glad that you have noticed. We look forward to continuing to serve you in the future.

Employees worked with
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