Business Solutions
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Brent Parker
BP

Brent Parker

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(346 reviews)
76

Reviews of Brent Parker

KD
gravatar
KELLY D.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
9
Category: Service
All Good. Fast and Friendly.
Routine oil change and everything went like clockwork.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:46 PM

Kelly, thank you for the kind review. We're so glad that your service experience was smooth and pleasant. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
GC
gravatar
GRANT C.
Coeur D Alene, ID
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Category: Service
Great fast service
The service department was friendly and fast. I packed my laptop and planned on an hour of work and barely got 30 min.
Thank you for making the oil change a quick and easy process!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:44 PM

Grant, thank you for the kind review. We're always happy when we're able to pleasantly surprise people with time expectations. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
Verified Customer
Coeur D Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Category: Service
Efficient and Timely Service Department
Very efficient on routine service and oil changes. Always friendly and helpful explaining the multi-point checks and process.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:42 PM

Anonymous, thank you for the excellent review. Efficient, friendly and helpful are all things that we strive for! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
NM
gravatar
Nicholas M.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Category: Service
Always efficient and helpful.
The staff is extremely knowledgeable and friendly. I always have a great experience.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2022 11:12 AM

Nicholas, thank you for the great review! We're very proud of our team and glad that you've had such great experiences with them! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
LK
gravatar
LAURIE K.
Worley, ID
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Category: Service
I love this place..
I have purchased most of my cars through private sales. So when I bought from Mike White Ford I had no idea what to expect after I made my purchase. They have treated me very well and have always been courteous and professional when I take my car in for oil changes. I highly recommended this place to purchase a car.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2022 11:10 AM

Laurie, thank you for the 5 star review! We're so glad that we were able to provide a pleasant dealer purchase and service experiences! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
Verified Customer
Rathdrum, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2022
verified customerVerified Customer
8
Category: Service
Car hood replacement
I ordered a new hood for my 2017 Explorer in April as the paint was blistering on the front of the hood. It did not arrive until December. My appointment was scheduled for Dec 13@ 7:00 a.m.
I also asked for an oil change. I was notified I needed new brakes. I received my car today, Dec 16. Everything looks good.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/20/2022 03:23 PM

Anonymous, thank you for the kind review. We wish that we had been able to get the hood faster but we're glad that it arrived and looks great. Thank you for choosing Mike White Ford.

Employees worked with
BP
Brent Parker
TH
gravatar
TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Category: Service
service
always on time...great place to have truck serviced....
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/20/2022 03:22 PM

Terry, thank you for the 5 star review. We always strive to be on time and are glad when we're able to be. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
LO
gravatar
LEON O.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Category: Service
Excellent service
Great service with the lube and very quick
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/16/2022 03:15 PM

Leon, thank you for the excellent review! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
CV
gravatar
CLARK V.
Dalton Gardens, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Category: Service
Fast and efficient "The Works" service.
I was in and out in about 45 minutes. Never had that experience at my previous service location.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:52 AM

Clark, thank you for the 5 star review! We aim to please and love to be a pleasant surprise! Looking forward to serving you again in the future!

Employees worked with
BP
Brent Parker
RM
gravatar
RONNIE M.
Pinehurst, ID
Ford Bronco
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2022
verified customerVerified Customer
8
Category: Service
great job
na
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:52 AM

Ronnie, thank you for the great review! We hope to earn that 5th star on your next visit with us!

Employees worked with
BP
Brent Parker
SF
gravatar
STEPHEN F.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Category: Service
Job well done
Have always found very friendly service. Had my F150 serviced today and it was completed sooner than what I anticipated. A job well done with great service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:54 AM

Stephen, thank you for the great review! We're always glad when we can beat expectations without compromising quality! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
Verified Customer
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Category: Service
Oil change
Great service
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:01 AM

Anonymous, thank you for the 5 star review. We're grateful that you chose Mike White Ford!

Employees worked with
BP
Brent Parker
AD
gravatar
ANN D.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
10
Category: Service
Was just in for service.
I always appreciate and feel your service department is top notch.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:02 AM

Ann, thank you for the great review! We're very proud of our service department and will pass along your kind words!

Employees worked with
BP
Brent Parker
RM
gravatar
ROBERT M.
Priest River, ID
Ford F-150
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/01/2022
verified customerVerified Customer
0
Category: Service
Usually great, not this time
Scheduled an appointment for an oil change, tire rotation, and tire repair. I was told, no problem, they have done tire patches for us in the past. I asked if I should wait or take shuttle to work. Brent was going to check...never heard, waited an hour, then I noticed shuttle was getting ready to leave, tried to ask him if I should go and got ignored. I ended up jumping in the shuttle so I could get to work. When I returned to Ford, I was told they could not patch the tire because it already had a plug? I was confused? In the past, they instructed us to put in a plug until we could get it to them to patch. Cole took over and tried to help us. He said sorry for miscommunication, it will be done. We waited over an hour, thought the truck was done, when we got home, noticed no patch had been done and tires were not rotated (which was part of the service that we paid for). Seems like lately haven't been getting the great service we used to get. bummer. We have bought all of our vehicles there, have them all serviced there. Disappointed. Paid for oil change and tire rotation...hopefully oil was actually changed, because I know the tire rotation was not done.
Employees worked with
BP
Brent Parker
Verified Customer
Medical Lake, WA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customerVerified Customer
10
Category: Service
Service Dept
White's service dept is outstanding. They're always courteous, prompt and professional. We brought our vehicle in for normal maintenance and we were in/out in about an hr.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:16 AM

Anonymous, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with
BP
Brent Parker
SK
gravatar
STEVE K.
Worley, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
10
Category: Service
Scheduled Maintenance
Courteous and thorough service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:05 AM

Steve, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with
BP
Brent Parker
RB
gravatar
RONALD B.
Oakesdale, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
10
Category: Service
Service
Awesome job they were super busy but still able to get my rig back to me in a timely manner
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:05 AM

Ronald, thank you for the awesome review! We're so glad that we were able to take care of your vehicle and get you safely back on the road!

Employees worked with
BP
Brent Parker
Verified Customer
Post Falls, ID
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2022
verified customerVerified Customer
10
Category: Service
Brent
Brent
Employees worked with
BP
Brent Parker
EB
gravatar
emily b.
Coeur D Alene, ID
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Category: Service
Service
Everything was great! Quick service, friendly techs
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:17 AM

Emily, thank you for the great review! We'll be sure to pass along your kind words to the team!

Employees worked with
BP
Brent Parker
LK
gravatar
LINDA K.
Coeur D Alene, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Category: Service
Excellent customer service
I had me car serviced yesterday at Mike White Ford and as always their customer service is excellent, the people in the service dept are so nice and helpful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:27 AM

Linda, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with
BP
Brent Parker
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.