BP

Brent Parker

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(344 reviews)
76

PL
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PAUL L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2024
verified customerVerified Customer
10
Category: Service
Mike White Ford Exceptional Service
This company has very courteous employees . The quality of service was excellent. The techs were honest and efficient. The price was right. This was my first experience with Mike White Ford and I could not be more satisfied.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/02/2024 11:14 AM

We're thrilled to hear about your outstanding experience with us, Paul! Providing top-notch service, honest and efficient technicians, and the right price are our top priorities. We're glad to have made a great first impression, and we hope to continue exceeding your expectations in the future.

Employees worked with

DE
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DOUGLAS E.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
10
Category: Service
Awesome service.
Picked my vehicle up from work and brought it back after service was completed. Allowed me to continue working without disruption.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/31/2024 01:55 PM

Thank you for taking the time to share your experience with us, Douglas! We're thrilled to hear that our vehicle pick-up and drop-off service allowed you to continue working without any disruption. We always strive to make servicing your vehicle as convenient as possible. We appreciate your business and look forward to serving you again in the future.

Employees worked with

DS
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DON S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
9
Category: Service
Service
Thank you
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/31/2024 12:14 PM

Don, we appreciate your 5-star review! It's great to hear that you had a positive experience at our dealership. We're thrilled that you were satisfied with our service and hope to see you again in the future. If you have any further feedback or questions, feel free to reach out.

Employees worked with

DR
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DONALD R.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
10
Category: Service
Great service
Always great service, very nice people in the service dept and they have taken great care of my Bronco
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/29/2024 07:32 PM

Donald, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our service department and that your Bronco is receiving top-notch care. We'll be sure to pass along your kind words to our service team. Looking forward to seeing you and your Bronco again in the future!

Employees worked with

CW
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CHLOE W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2024
verified customerVerified Customer
10
Category: Service
Excellent Service!
My experience was excellent! Quick and efficient. The service team is also so kind and knowledgeable. Highly recommend!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/24/2024 10:43 AM

We're thrilled to hear about your excellent experience at Mike White Ford, Chloe! Our team takes pride in providing quick, efficient, and knowledgeable service. Thank you for recommending us. We look forward to welcoming you back in the future!

Employees worked with

JM
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JIM M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
10
Category: Service
Truck Service
Mike White has always been good. Brent took great care of me, communication was great.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/22/2024 04:24 PM

We're thrilled to hear that Brent provided top-notch service and excellent communication during your visit. Thanks for putting your trust in us, and we hope to see you again in the future!

Employees worked with

CS
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CHARLENE S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
10
Category: Service
Everything went great!
I was able to get a timely appointment for an oil change. They check everything and everything went great!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/22/2024 09:36 AM

We're glad to hear that your experience at our service center was top-notch, Charlene! Timely appointments and thorough oil changes are what we're all about. Thanks for choosing us for your automotive needs. We look forward to serving you again in the future!

Employees worked with

JL
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JEAN L.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2024
verified customerVerified Customer
10
Category: Service
FAST BRAKE WORK
It was stated that upon arriving at about 0800HRS I should be out before noon, but my car being a temperamental "B" (if ya know what I mean) made it difficult for the mechanics to do their job. Hence I did not leave the dealership until about 1430HRS because she wanted to be difficult. Something about a bunch of strange men touching her. I don't know, but I'll have a talk with her about that attitude before her next checkup. :D
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/20/2024 09:55 PM

We appreciate you taking the time to leave us a review, Jean, and we're glad to hear that you had a positive experience with us despite the unpredictable nature of your "temperamental" car! We understand that car troubles can be frustrating, but we're pleased to hear that our team was able to address the issue and get you back on the road. We look forward to assisting you and your "B" in the future. Safe travels!

Employees worked with

MD
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MIKE D.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Category: Service
Great service
Always quick kind and through! Great dealership!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/17/2024 05:35 PM

We're delighted to hear that you had a positive experience with us, Mike! Providing quick, kind, and thorough service is what we aim for, and we're thrilled to know that you found that with us. Thank you for choosing us, and we hope to see you again in the future!

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2024
verified customerVerified Customer
10
Category: Service
New tires
Best tire prices and service in town !
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/14/2024 04:09 PM

We're thrilled to hear that you found our tire prices and service to be the best in town! We pride ourselves on delivering top-notch service and competitive pricing. Thank you for choosing us for your tire needs. We look forward to serving you again in the future!

Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2024
verified customerVerified Customer
10
Category: Service
Oil Change
Brent Parker took good care of my F-150. Professional, courteous and on point. Highly recommended!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/04/2024 12:49 PM

Thank you, Patrick! We're thrilled to hear that Brent provided you with professional and courteous service for your F-150. We aim to provide top-notch care to all our customers and are delighted to know we hit the mark with you. Look forward to seeing you in the future!

Employees worked with

MW
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MARK W.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2024
verified customerVerified Customer
9
Category: Service
They did oil and filter with tire rotation
quick in and out, professional experience
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/28/2024 08:19 AM

Hi, Mark! We're thrilled to hear you had a good experience at our dealership! Providing efficient and professional service is what we aim for, and we're glad to know we met your expectations. Thank you for taking the time to share your positive feedback with us. We look forward to serving you again in the future!

Employees worked with

MG
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MIKE G.
Rathdrum, ID
Ford F350
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2024
verified customerVerified Customer
5
Category: Service
Had a 8am appointment truck didn’t go into the shop until 8:50 . Why have an appointment.
Look above
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/28/2024 08:25 AM

Thank you, Mike, for sharing your thoughts with us. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.

Employees worked with

KC
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KAREN C.
Dalton Gardens, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2024
verified customerVerified Customer
10
Category: Service
Seamless
Once again my service was completed with great attention
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/16/2024 01:52 PM

We're so pleased to hear that you had a positive experience with our service team, Karen! Attention to detail is always a top priority for us. Thank you for taking the time to share your feedback. We look forward to being of service to you again in the future.

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2024
verified customerVerified Customer
10
Category: Service
I had a standard service and tire rotation
I have always been pleased with the service that I received at Mike White Ford. Them seem to thoroughly go over your vehicle looking for any issues.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/15/2024 03:46 PM

We're thrilled to hear that you've consistently had a great experience at Mike White Ford. Our team takes pride in providing thorough and attentive service to ensure your vehicle is in top-notch condition. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

Employees worked with

TP
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TIMOTHY P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Category: Service
Standard service and tire care
These guys simply deliver world class service 100% of the time.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/02/2024 04:26 PM

We're thrilled to hear that you had such a positive experience with us, Timothy! Providing world-class service is what we strive for, and we're delighted to hear that we hit the mark for you. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!

Employees worked with

Verified Customer
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2024
verified customerVerified Customer
10
Category: Service
Best ever
Great service
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/27/2024 10:02 AM

We're delighted to hear that you had a great experience with our team! Providing top-notch service is always our goal, and we appreciate you taking the time to share your positive feedback. If there's anything else we can do for you in the future, don't hesitate to reach out.

Employees worked with

JH
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JANICE H.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Category: Service
Excellent Experience
Treated as if I were their most important and favorite customer. Quality work and communications.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/20/2024 09:43 AM

We're thrilled to hear that you felt like our most important and favorite customer, Janice! Providing quality work and clear communications is always our goal. Thank you for your kind words and for Choosing us! Have a great day! 

Employees worked with

CG
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CATRINA G.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2024
verified customerVerified Customer
8
Category: Service
Oil change and rotation
Great service and friendly too
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/15/2024 12:42 PM

We're thrilled to hear that you had a fantastic experience with our team, Catrina! Providing great service with a friendly touch is what we strive for. We appreciate you taking the time to share your positive feedback.

Employees worked with

DS
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DAN S.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2024
verified customerVerified Customer
8
Category: Service
Truck
Well it took 3/4 of a year to get my engine in , but it’s here - and almost completely installed now - Mike White ford has done an outstanding job on following up on this by keeping me in the loop !
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/15/2024 12:42 PM

We greatly appreciate your patience and understanding, Dan. While it's unfortunate that it took longer than expected, we're thrilled to hear that you're satisfied with the progress and the level of communication from our team. We strive to provide exceptional service and are glad to have been able to keep you informed throughout the process. Thank you for your business and for taking the time to share your experience with us!

Employees worked with
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