We are so sorry to see your unhappiness with the purchase of your New Palisade. Thank you for the Great responses to the questionair. We will continue to try and get intouch with you to see if we can make things totally right for you. Herman Robinson Sales Manager
Hi Kevin,
Thanks for taking my call and rescoring the survey for us and Carlos!
Have a great day sir!
Kind regards,
Chris Wilkinson
However, the dealership did not do an inspection of my trade-in vehicle prior to making the deal, and they later found a problem with my trade-in and have complained to me about it. I was unaware of the defect with the trade-in. I think they should have done an inspection before the deal was made, to avoid this headache.