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CHRISTOPHER RAMIREZ

FINANCE MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 reviews)
83

DP
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Daniel P.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
verified customer Verified Customer
Category: Sales
Excellent customer service
Great experience buying my palisade.
Recommended

SB
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Suzanne B.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
Excellent Dealership Excellent Sales Representative
Israel Sanchez does it again! He helped me buy my 4th Hyundai in 18 months in a smooth, easy, friendly, no-haggling transaction. All of my friends, family and coworkers know about him and how he makes miracles happen. And I absolutely looooove this car! It's a 2020 Hyundai Accent Limited. Drives like a smaller, sportier version of the 2020 Elantra Value Edition with all of the bells and whistles I wanted.
Recommended

DH
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David H.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
Excellent
Excellent sales people. Jay greeted me first and was very pleasant, but then had to go to a doctor's appointment. He then introduced me to Andrew who took care of everything from then on. I went back and forth on several vehicles and Andrew was great the whole time. I ended up buying a 2020 Tucson which I love. Also Chris in finance was able to get me 0% financing which saved me a ton of money. He also threw in a extra 5000 miles on the 10 year 100,000 mile warranty. Again thanks so much. YOU GUYS ROCK.
Recommended

Verified Customer
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Sales
Great experience
Simple, easy, fair price, great service
Recommended

Verified Customer
Georgetown, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
verified customer Verified Customer
Category: Sales
Amazing service and excellent vehicles
Easiest car buying experience I have ever had.
Recommended

FY
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Franklin Y.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customer Verified Customer
Category: Sales
Pleasant experience
Good selection of vehicles. Sales personnel were excellent.
Recommended

FR
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Frederic R.
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customer Verified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2022
9
Category: Sales
good experience, bought two cars
Ask for August, Dean and Chris to help you with yoir purchase, they a very easy to work with.
RICHARD D. from Temecula Hyundai responded on 01/31/2022 01:12 PM

Thanks for speaking with August about your experiance. We hope to go above and beyond everytime we see you.


LG
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Lilibeth G.
Hemet, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2021
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended
RICHARD D. from Temecula Hyundai responded on 05/11/2021 10:32 AM

We are so happy we could earn your business and help erase the nightmare the first purchase experiance at another dealership. Thank you for allowing us to earn your business and agreeing to retake the survey, It means the world to us. Thank you again.
Richard Dickens, Sales Director


CG
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Cheryl G.
Menifee, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE!

I will return!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, and knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE,!
I will return!
Recommended
RICHARD D. from Temecula Hyundai responded on 02/03/2021 03:15 PM

Ms Grayson was very happy and would like opportunity to rescore survey.


CA
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Christopher A.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020
Category: Sales
2020 Hyundai ELANTRA purchase
Exceptional service and Fabulous pricing discount Financing was very easy start to finish
Recommended
RICHARD D. from Temecula Hyundai responded on 12/22/2020 12:47 PM

Nice speaking with you, Thanks for agreeing to relook at the survey.


RB
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Roberta B.
Fallbrook, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2020
verified customer Verified Customer
Category: Sales
Kona Electric
Salesman Mason White is the BEST!
Recommended

Verified Customer
Murrieta, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2023
verified customer Verified Customer
2
Category: Sales
Sales great F&I not so much
Sales team was great to work with whereas the Finance Mgr was dishonest. When we tried to cancel items he sold us and he said it was too late to change the monthly payment on the contract. I've been in the business and know deals can be reversed.
RICHARD D. from Temecula Hyundai responded on 11/15/2023 07:57 AM

We are so sorry you had a bad experiance in the finance department regarding cancelling the warranty. We can and will cancel the warranty and gap if you choose. Please reach out if you would like us to cancel the product you purchased. I believe the Finance Manager may have mis-spoken about the cancellation process. I believe your deal had already funded at Hyundai Finance, and cancelling the product can be done, However the refund would go to Hyundai and your loan amount would be reduced by amount of product. It would not lower monthly payment. You can reach e directly at (951) 699-6807 ext 320. 


Verified Customer
Murrieta, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2023
verified customer Verified Customer
1
Category: Sales
Bad Buying Experience
Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?

SB
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Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2020
Category: Sales
Sales personnel
Jose was awesome. I would only buy a car from Jose. He made the process quick and painless.
Recommended
RICHARD D. from Temecula Hyundai responded on 12/09/2020 07:58 AM

Customer was happy and would like an opportunity to rescore.


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