DA

DION ALLEN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 reviews)
87

Verified Customer
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great service
I had a great experience
Employees worked with

SW
gravatar
Susanne W.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customer Verified Customer
10
Category: Sales
Car purchase
Great experience.
Employees worked with

MS
gravatar
Mireya S.
Montgomery, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customer Verified Customer
10
Category: Sales
Great people
Friendly staff and very helpful salesman Dion, he's been calling me and texting me to find out if I have any questions or concerns about my new vehicle,I know I can count on Dion for any questions that I may have.
Employees worked with

MV
gravatar
Maureen V.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Purchase
Dion was great, helpful, educated us on new vehicle, assisted beyond the expected, finance assistant was also patient with us, did everything she could to make the purchase comfortable and the right thing to do. My brother in law(Alden S) was right to recommend Napelton Hydundai
Employees worked with

MY
gravatar
Monica Y.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customer Verified Customer
10
Category: Sales
Great service!
Dion and Jason were great. Always ready to help with anything needed and super sweet. Definitely recommend going to them!
Employees worked with

LH
gravatar
Ladonna H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
verified customer Verified Customer
10
Category: Sales
Napleton Hyundai was great
Wow such an amazing experience here. My salesman Dion was just spectacular. A real jolly bud. Would recommend this experience to anyone.
Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customer Verified Customer
10
Category: Sales
Car buying experience
Great knowledgeable sales person (Deon Allen)
Employees worked with

LF
gravatar
Lisa F.
Portage, IN
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customer Verified Customer
Category: Sales
Friendly, professional, knowledgeable
I felt very comfortable the moment I walked in the doors. Everyone, especially Dion, was so friendly, knowledgeable, and helpful. Dion made the process of buying my new 2022 Tucson Hybrid a breeze from beginning to end. I am very satisfied with the level of service I received here, and I will definitely recommend Napleton’s Valley Hyundai to friends and family.
Recommended
Employees worked with

DW
gravatar
Danesha W.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customer Verified Customer
Category: Sales
Friendly
Staff was very friendly and Dion was very patient
Recommended
Employees worked with

AZ
gravatar
Anna Z.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customer Verified Customer
Category: Sales
Pleasant purchase experience
Dion Allen was sales person with was very patient, showing us side by side hyundai kona and tuscon so wife could make a decision. I liked the fact that he wasn’t pushing or rushing us to make decision quick. Also he was nice enough to help us move stuff from mini van that we traded. Highly recommend Nepelton Hyundai 4333 ogden ave Aurora IL
Recommended
Employees worked with

CB
gravatar
Carmen B.
Aurora, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customer Verified Customer
Category: Sales
Five Stars Excellent Service
I am happy with my 2nd car from Dion Allen and the Hyundai Napleton Family. He laid it all out for me in pain view. It is the best choice I made to partner with them.
Recommended
Employees worked with

Verified Customer
Candler, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021
verified customer Verified Customer
Category: Sales
Great customer service
Had everything set up and ready to go fast and painless.
Recommended
Employees worked with

CB
gravatar
Carmen B.
Aurora, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customer Verified Customer
Category: Sales
Five Stars Excellent Service
I am happy with my 2nd car from Dion Allen and the Hyundai Napleton Family. He laid it all out for me in pain view. It is the best choice I made to partner with them.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2021
Category: Sales
Five Stars
Dion Allen is phenomenal and worked with us splendidly. I highly recommend his services to get you in a fine vehicle.
Recommended
RICHARD J C. from Napleton's Valley Hyundai responded on 02/15/2021 12:39 PM

WILL RESCORE TO A 5 STAR.

RICHARD J C. from Napleton's Valley Hyundai responded on 02/16/2021 03:56 PM

IS HAPPY,
SENDING RESCORE.

Employees worked with

CH
gravatar
Carla H.
Berwyn, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
Great Service
I recommend Napleton Hyundai 100%
Recommended
Employees worked with

VR
gravatar
Viorel R.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020
verified customer Verified Customer
Category: Sales
Great customer service
My experience with Napleton's Valley Hyundai was great. They have lots of vehicles to choose from. Dion Ellen helped me to choose from different cars the car I really liked. Thank you Dion and thanks Hyundai for this great experience. I will definitely come back.
Recommended
Employees worked with

SL
gravatar
Sheila L.
Naperville, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customer Verified Customer
Category: Sales
Napleton Hyundia
I received the best service from Dion Allen.
Recommended
Employees worked with

Verified Customer
Oswego, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customer Verified Customer
Category: Sales
In and out - easy buying process
The salesman was quite helpful and informative. He also allowed me to get the buying process completed very quickly.
Recommended
Employees worked with

Verified Customer
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Sales
Amazing experience!!!
ASK FOR DION!!! He’s a true gentleman and a scholar. I will definitely be back for more business!!!!
Recommended
Employees worked with

SL
gravatar
Sheila L.
Naperville, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customer Verified Customer
Category: Sales
Napleton Hyundia
I received the best service from Dion Allen.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/25/2020
Category: Sales
Napleton Valley Hyundai
In my initial must have conversation, I asked for fog lights for night travel on the road.
I was told that fog light are no longer available for 2020 cars.
Recommended
RICHARD J C. from Napleton's Valley Hyundai responded on 09/26/2020 06:59 AM

We did a another delivery and customer is happy.

RICHARD J C. from Napleton's Valley Hyundai responded on 09/26/2020 07:01 AM

She was confused about the items on her vehicle. 
We did another delivery and she is happy now. 

RICHARD J C. from Napleton's Valley Hyundai responded on 09/26/2020 07:01 AM
 
Employees worked with

LM
gravatar
Lisa M.
Oswego, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/16/2020
Category: Sales
Had the Santa Fe I was looking for.
Nice group to deal with and worked hard for the deal.
Recommended
RICHARD J C. from Napleton's Valley Hyundai responded on 09/22/2020 03:31 PM

We scheduled a time for more complete delivery of the car.

Employees worked with

Displaying all 20 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.