JM

Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 reviews)
96

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customerVerified Customer
Category: Service
They listened!
Had an appointment for our new truck to have a brake issue checked. I explained the issue to the service rep and was told it was normal for the brakes to perform the way I described. I also asked the e-brake be adjusted. They took the truck back for the adjustment and then later they reported there was in issue with the brakes and it was corrected. I applaud the service department for going the extra step to check the braking system instead of sending me on my way with the 'that's normal' explanation many service departments do. Thank you for listening!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/21/2021 01:59 PM

Anonymous, thank you for the great review! We're so glad that we were able to make sure that your brakes were in working order! Your safety is our number 1 priority! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


CF
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CLINTON F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
verified customerVerified Customer
Category: Service
Easy to deal with, comfortable surroundings
The personnel were friendly, knowledgeable and experienced.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/18/2021 03:27 PM

Clinton, thank you for the 5 star review! Friendly, knowledgeable and experienced are three things that we pride ourselves on! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Athol, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customerVerified Customer
Category: Service
Honesty, Integrity
All of you guys do a get job for us. We thank-you for that.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/14/2021 01:50 PM

Anonymous, thank you for the 5 fantastic review! Honesty and integrity are two concepts that we believe and abide by with everything that we do! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Greenacres, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customerVerified Customer
Category: Service
Accessories Success!
Jacob and his team did a great job on my dashcam install. Thank you so much!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/13/2021 03:43 PM

Anonymous, thank you for the 5 star review! We're so glad that Jacob and his team were able to successfully install your dashcam! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JC
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JERRY C.
Coeur D Alene, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customerVerified Customer
Category: Service
Special order F250 w/ a few added Dealer installed accessories
It was enjoyable working with Tyler and the Mike White Ford sales team ordering my 2021 F250. This was perhaps the easiest purchase buying a new Ford to date for me (my fourth new Ford truck purchased from various Dealerships).
I also added a few dealer install accessories. The dealership had these in stock and they were quickly installed at a competitive price. Thanks Jacob (Accessory Manager).
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/08/2021 01:21 PM

Jerry, congratulations on your new F250! We're so glad that your purchase process was easy and that your accessories experience was smooth as well! We'll be sure to pass along your kind words to both Tyler and Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


HA
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HARVEY A.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customerVerified Customer
Category: Service
Good
Done
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/08/2021 01:06 PM

Harvey, thank you for the good review! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


BC
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BRIAN C.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customerVerified Customer
Category: Service
Great service
What great dealership to deal with!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/07/2021 10:50 AM

Brian, thank you for the great review! We're so glad that you had such a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Coeur D'Alene, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
verified customerVerified Customer
Category: Service
New wheels and tires
Jacob is da bomb ?
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/17/2020 08:12 AM

Anonymous, congratulations on the new wheels and tires! We agree, Jacob is great! We'll be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
verified customerVerified Customer
Category: Service
Timber springs
Great add on my truck is actually a truck now
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2020 03:34 PM

Anonymous, thank you for the 5 star review! We're so glad that you love your upgrade and your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JC
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JOHN C.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customerVerified Customer
Category: Service
Excellent Customer Service
Always accommodating
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/01/2020 02:08 PM

John, thank you for the excellent review! We're so glad that you had another great experience. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
verified customerVerified Customer
Category: Service
My Mike White Ford visit
Stopped in with an appointment for some custom work , and got a chance to get coffee and visit with staff members. It's always a pleasure seeing my friends ..
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/30/2020 02:26 PM

Jeff, thank you for the kind review! We're always happy to see you as well! We look forward to seeing you every visit! Thank you for choosing Mike White Ford! We'll see you again soon! 


RH
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ROGER H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Category: Service
Tonneau cover installation
The tonneau cover operates smoothly and looks great.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/25/2020 01:53 PM

Roger, thank you for the great review! We agree, your new tonneau cover looks great and we're so glad that it works well too! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Category: Service
Always great service
I trust their service dept to care for my truck. Always great!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2020 04:36 PM

Anonymous, thank you for the great review! Trust is everything and we're honored that you trust us with your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customerVerified Customer
Category: Service
Accessories make the Truck
I have had Mike White Ford install several accessories on my new Ford F150. Initially, they installed a bed cover and now fog and driving lights. Great job with attention to the details along with competitive prices.......and the backing of Mike White Ford.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/29/2020 01:29 PM

Anonymous, thank you for the 5 star review. One of the things that we love most about Ford trucks is the ability to really make them one of a kind with accessories. You made some great choices in personalizing your new truck! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customerVerified Customer
Category: Service
The entire staff at Mike White Ford are excellent people
I had an appointment for some accessories to be installed , and was amazed at how quickly and the low cost of the work done. I have been a loyal customer at Mike White Ford for my vehicles , service , and questions for many years now . The level of customer service is amazing .
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/29/2020 01:13 PM

Jeff, thank you for the fantastic review. I think calling you a loyal customer is an understatement. You're really part of the family. Thanks for stopping by my office as well so that I could finally put a face to the name! It was a pleasure finally getting to meet someone who is held in such high esteem by every department that has had the pleasure of interacting with you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


NK
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NICK K.
WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
verified customerVerified Customer
Category: Service
Great experience with the service and accessories department.
Jacob in accessories provided exceptional service. The work was done on time, according to quote and looked great! I would return and also recommend Mike White Ford.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/26/2020 04:44 PM

Nick, thank you for the great review! We're very proud of our service and accessories department and we're so glad that you had such a perfect experience! We'll be sure to pass along your kind words to Jacob! We look forward to your return and the opportunity to serve you again! Thank you for choosing Mike White Ford!


DO
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DAVID O.
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Category: Service
The workers
I am pleased with the attention to detail and all aspects of the process from my first contact to the completion of the service, and coming in under the budget I had set for myself. Dave
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/15/2020 02:21 PM

Dave, thank you for the 5 star review! We are so gad that you had such a successful and pleasant experience at our store from beginning to end! Pleasant budget surprises are always preferred to the opposite! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


SW
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STEPHANIA W.
Chewelah, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Category: Service
Curly
I have worked with "Curly" for years. He is what makes my experience buying a vehicle enjoyable. He works very hard to make sure everything is taken care of and works with his team at Mike White Ford. My experience was great!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/09/2020 03:40 PM

Stephania, thank you for the fantastic review! Curly is not only the longest serving member of our team, but also the most distinguished! We're so proud to have him on our team and even more glad that you had such a great experience with him! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


DK
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DAVID K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Category: Service
Great people, fast and efficient customer service
I just came in to have a bed cover installed on my F-150, so I didn't have a lot done, however, the person (the manager in the after market parts dept.) was very knowledgeable and helpful. After the cover was installed, he came out into the parking lot, and explained how it worked and made sure I was happy with it.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/01/2020 03:26 PM

David, congratulations on the new bed cover! We're so glad that the installation went well and that you had such a great experience with Jacob, our accessories manager! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Service
My Mike White Ford visit
I went in to have accessories installed and was taken care of right away , and done sooner than expected. This is my dealership for life. Everyone knows me on a first name basis , and that means a lot to me. Thanks to all at Mike White Ford !!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/01/2020 02:47 PM

Jeffrey, you are truly one of our favorite people and that is saying a lot! Your continued business and friendship with our team means a lot to everyone at the dealership. It was a pleasure, as always, to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

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