JM

Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 reviews)
96

DA
gravatar
DILLON A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Service
2 inch leveling kit
Very happy with service and positive and friendly attitude of personel
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/24/2020 03:19 PM

Dillon, thank you for the fantastic review! The leveling kit was a great choice for your F150 and we're sure you're going to love it! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


RG
gravatar
RYAN G.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
verified customerVerified Customer
Category: Service
Excellent Service
The staff at Mike White Ford was incredibly helpful with getting me my new truck. Even though I was all the way over in Seattle, it was still more comfortable and easy than any in person car buying experience that I’ve had.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/17/2020 10:06 AM

Ryan, thank you for the 5 star review! We're so glad that you had such a smooth and enjoyable experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JA
gravatar
JOHN A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
verified customerVerified Customer
Category: Service
Epic Service
The team at Mike White Ford is friendly, professional and just plane awesome! I had some accessory work done and everything was completed very timely and at a good price. Keep up the great work!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/16/2020 02:38 PM

John, thank you for the epic review! We're so glad that you had such a great overall experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


RN
gravatar
ROBERT N.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
verified customerVerified Customer
Category: Service
Vehicle Service and Accessories Installation
Very satisfied with the light bar installation.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/14/2020 02:37 PM

Robert, thank you for the great review! We're so excited with how your light bar looked in the end! We're grateful that you gave us the opportunity to install it! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


KM
gravatar
KEITH M.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
verified customerVerified Customer
Category: Service
Helpful
Everyone there is very helpful and goes out of their way to get answers to questions.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/14/2020 02:34 PM

Keith, thank you for the kind review! We're so glad that you enjoyed your interactions with our team! We truly don't feel complete unless we're serving others! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


PS
gravatar
PAMELA S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Category: Service
Friendly Staff
Had a entry door pad installed on my transit, Everyone was very professional and helpful. External keypad works great, was out of service very quickly. Thanks everyone.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/10/2020 03:15 PM

Pamela, thank you for the 5 star review! Congratulations on the new entry door pad! We hope that you enjoy it for a long time to come! It was our pleasure to serve you! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!


DR
gravatar
DOUGLAS R.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2020
verified customerVerified Customer
Category: Service
Running board installation
The order arrived as promised and the installation was done on time even including another job that I added, an oil change.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/08/2020 02:48 PM

Douglas, congratulations on your new running boards! We're so glad that the process from delivery to installation was smooth! We're also glad that we were able to get your oil change need taken care of as well! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 


GB
gravatar
GERALDINE B.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Service
Installed accessories
Service department did a great job installing chrome brush guard, chrome bug shield, floor mats and tinting the windows! Customer service was great! Very happy and satisfied! Mark sold me a Ford F 150 and it is awesome! Mint condition, 2012. Looks brand new! I have gotten a ton of compliments and everyone thinks it is new! I already recommended two different people to go look at the Fords. They are looking for used pickup trucks. I will definitely send more your way!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/24/2020 02:05 PM

Geraldine, thank you for the fantastic review! Congratulations on your truck! We're so glad that you love your F150! It's a gorgeous truck! We appreciate your referrals and are just so happy that you're so happy!! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


DC
gravatar
DAVID C.
Sandpoint, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
verified customerVerified Customer
Category: Service
Jacob is always a gentlemen. Work was done well and on time.
Excellent work. Fair price.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/13/2020 11:08 AM

David, thank you for the excellent review! We'll be sure to pass along your kind words to Jacob. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JA
gravatar
JESSICA A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
verified customerVerified Customer
Category: Service
Great service
These guys are on it! Very friendly and helpful. Both of my visits have been great. Got in me in and out quickly in service/accessories department. Parts department was on it too. Very pleased, thanks guys!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2020 10:28 AM

Jessica, thank you for the 5 star review! We're so glad that both of your visits were so successful! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JC
gravatar
JEREMIAH C.
Pinehurst, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
verified customerVerified Customer
Category: Service
Level kit and bed cover.
Got my truck leveled and cover for back of bed. They kept me posted on the timeline and called to ask questions on things that came up. Everything turned out great. Good experience.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/27/2020 03:32 PM

Jeremiah, thank you for the incredible review! Your truck looks incredible with the new level and cover! We're so glad that you were kept up to date along the way and had a great experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


PK
gravatar
PAUL K.
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
verified customerVerified Customer
Category: Service
GREAT EVERYTIME
ALWAYS NICE TO WORK WITH THE SERVICE DEPARTMENT!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/24/2020 02:05 PM

Paul, thank you for the great review! We're very proud of our service department and will be sure to pass along your kudos! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


FA
gravatar
FREDERICK A.
Cataldo, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
verified customerVerified Customer
Category: Service
Concern and service.
Mike White Ford has an excellent, caring staff. All are knowledgeable and motivated to assist the customer.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/22/2020 03:24 PM

Frederick, thank you for the excellent review! We're very proud of our staff and so pleased that you had such a great experience with them. Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 


JL
gravatar
JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
verified customerVerified Customer
Category: Service
My Mike White Ford visit
I am always treated as a friend and valued customer at Mike White Ford. All of the staff are outstanding people.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/26/2020 10:22 AM

Jeffrey, thank you for the 5 star review! It is always a pleasure for us to serve you and we look forward to your visits! You are also an outstanding person! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2020
verified customerVerified Customer
Category: Service
Good service
We got what we needed
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/19/2020 09:24 AM

Anonymous, thank you for the good review! We're so glad that we were able to meet your needs! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


RW
gravatar
ROBERT W.
Cocolalla, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Category: Service
First Oil Change
Great service - quick with one tiny broken part replaced.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2020 04:05 PM

Robert, thank you for the 5 star review! Congratulations on reaching your first oil change! We're so glad that we were able to get you taken care of and back on the road! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


WM
gravatar
WILLIAM M.
Cataldo, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
verified customerVerified Customer
Category: Service
Good experience great truck.
Best buying experience ever!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/14/2020 03:57 PM

William, thank you for the good review! Congratulations on the new truck! We're so excited for you and look forward to hearing about your adventures! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


KB
gravatar
KIRK B.
Otis Orchards, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
verified customerVerified Customer
Category: Service
awesome
worked with jacob in accessories, did a leveling kit on my 2019 f250. he was very honest, upfront, and knowledgeable about all work to be done. would not hesitate to go back for additional work.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2020 01:24 PM

Kirk, thank you for the awesome review! The leveling kit on your F250 looked great and we were so glad to be a part of it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


CR
gravatar
CHARLES R.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Great people, nice facility, timely service
My entire dealing with this dealership has been above reproach on any issue, from purchase to service for after market items.Great people all around!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/28/2020 04:04 PM

Charles, thank you for the great review! We're so glad that you've had good experiences in multiple departments - from sales to service to accessories! It's our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


FA
gravatar
FREDERICK A.
Cataldo, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Accessories
Jacob was very helpful in expediting my spray in liner and 5th wheel hitch. He was also able to quickly install a toneau cover. Great business.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2020 03:10 PM

Frederick, thank you for the 5 star review! We're so glad that Jacob was able to take care of your accessory needs! We'll be sure to pass your kudos along to him! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.