JM

Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 reviews)
96

KB
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KEITH B.
Bonners Ferry, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
verified customerVerified Customer
Category: Service
Great waiting area while our cca is being service. Staff in the show room are friendly and helpful.
Your service crew are very professional, courteous and quick to greet clients as soon as they arrive in the service bay. The shuttle driver is pleasant and is timely for pickup and drop off.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2019 10:19 AM

Keith, thank you for the outstanding review. Thank you for the compliments on our service and shuttle team! We'll make sure to pass your kind words along! Thank you for choosing Mike White Ford! We look forward to serving you and your Explorer again in the future!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
verified customerVerified Customer
Category: Service
My Ford Dealership
It's great knowing that I will , and always have been treated like a valued customer. I want to thank everyone that works at Mike White Ford for their help and friendliness.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/21/2019 09:21 AM

Jeffrey, thank you for the kind review. You always have been and always will be a valued customer! We appreciate seeing you every time that you visit! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
verified customerVerified Customer
Category: Service
Auto Start
The people you have working there are just wonderful, I had thought it would take about 2 hours and they were done within 1 hour. The service department was great and the gentleman who actually put in my auto starter was just so nice. The best part is seeing Tara at the front desk she is always amazing to talk to even when she is crazy busy. I would recommend Mike White Ford to everyone and I do.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/21/2019 09:17 AM

Anonymous, thank you for the glowing review! We're so glad that we were able to beat our estimated time and serve you better. We'll make sure to pass your kind words along to everyone. Thank you for choosing Mike White Ford and your kind recommendations! We look forward to serving you again in the future!


Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
verified customerVerified Customer
Category: Service
Knowledgeable efficient and thorough
Had some accessories installed
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/29/2019 04:35 PM

Anonymous, thank you for the excellent review. We're glad that your accessories installation went well and was completely in an efficient manner! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


RW
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RANDALL W.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
verified customerVerified Customer
Category: Service
Service t
service and the people
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/22/2019 04:30 PM

Randall, thank you for the great review. We're so glad that you enjoyed your experience with our service personnel! Thank you for choosing Mike White Ford! We look forward to serving you and your F350 again in the future!


AD
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ALEX D.
Hayden Lake, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
verified customerVerified Customer
Category: Service
Accessories
Jacob in accessories is the best! Knowledgeable and extremely helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/18/2019 02:31 PM

Alex, thank you for the great review! Jacob in accessories is the best! We agree! We will make sure to pass your kind words along to him as well! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


TA
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TIMOTHY A.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
verified customerVerified Customer
Category: Service
My 2019 ranger
Excellent crew found exactly what I wanted fair price. Definitely would send more business there.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/15/2019 01:26 PM

Timothy, thank you for the great review. We're so glad that we were able to fulfill your needs at a fair price! Thank you for choosing Mike White Ford! We look forward to serving you and your Ranger again in the future!


DA
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DON A.
Elk, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
verified customerVerified Customer
Category: Service
Accessory Shop
Everyone we have had contact with are committed to delivering quality products and services with a smile.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/15/2019 11:15 AM

Don, thank you for the excellent review. We're so glad that you had a great experience with our accessories department. We're very proud of it and I will make sure to pass along your kind words to everyone involved. Thank you for choosing Mike White Ford! We look forward to serving you again in the future. 


RG
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ROBERT G.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2019
verified customerVerified Customer
Category: Service
New customer review
Everyone I dealt with at Mike White Ford was professional and pleasant to deal with. From the salesman to those in the service department. I would highly recommend Mike White Ford as a place to do business.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/08/2019 09:26 AM

Robert, thank you for the great review! We're so glad that you had a great first experience with us and are so glad that you found us to be professional and pleasant. We look forward to serving you in the future and ensuring a full 5 star experience for you!


CF
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CHARLES F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
verified customerVerified Customer
Category: Service
Accessory Installation
When Ford made the new Ranger the company left a gap between the tail gate and body of the trunk. Therefore, there is a suction leak which pulls dust and water into the pickup bed when a cover is on the truck. I had to purchase an additional accessory filler which sealed the gap and will keep the foreign material out of the pickup bed.

It is a design error which the parts department has to sell a seal for the shop to install. It was speedily done and appears to work well. Good work for the shop, poor design for Ford.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/30/2019 11:46 AM

Charles, thank you for the great review. We're very sorry about the design issue with the gap between the tail gate and the body of the truck. We will make sure to pass along your feedback to Ford corporate as well. Thank you for choosing Mike White Ford! 


DP
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DAVID P.
Careywood, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2019
verified customerVerified Customer
Category: Service
New Truck Purchase
Everyone and every aspect of getting our new truck at Mike White was very professional and at ease. Never felt rushed in any way. They worked to insure we got the vehicle we wanted, and we felt the price was fair. Our sales person Tom Hamilton did a superb job and walked us through well. Jacob in accessories was on the spot and on the ball. The entire staff was great ??
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/26/2019 11:29 AM

David, thank you for the excellent review. Your experience is sounds exactly like what we aim for every time - a comfortable, fair and friendly experience! We will make sure to pass along your kind words to both Tom and Jacob! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
verified customerVerified Customer
Category: Service
Mike White Ford
It is always a pleasure when I step into the Mike White Ford dealership. I have been doing business there for many years now , and have gotten to know just about everyone in sales , finance and service. They know me by my first name. I have always been treated with the utmost respect . I would recommend anyone looking for a new or used Ford product , to stop in and at least look around. Ford has come a long way in this industry and has such reliable vehicles ever.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/24/2019 08:16 AM

Jeffrey, thank you for the great review. We are always glad to see you and to say hello! Thank you for your continued dedication both to the Ford brand and to Mike White Ford as well! We look forward to serving you again in the future!


DM
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DORAL M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
verified customerVerified Customer
Category: Service
Window Vent --WeatherGuard covers for 2018 F-150 crewcab.
The weatherGuard covers were timely installed
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/24/2019 08:08 AM

Doral, thank you for the outstanding review. We're so glad that your WeatherGuard covers were installed to your liking and in a timely manner! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


JA
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JODY A.
Coeur D'Alene, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
verified customerVerified Customer
Category: Service
Awesome
Jacob was amazing ! New bed liner, tint, keyless entry and an awesome stereo with a back up camera. One stop shopping. Jacob is the best !!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2019 03:18 PM

Jody, thank you for the amazing review! We'll make sure to give your kudos to Jacob directly! We're so glad that you had such an enjoyable experience! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


MF
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MATTHEW F.
Clyde Hill, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
verified customerVerified Customer
Category: Service
Committed to delivering an outstanding customer buying experience
I worked with the dealership on a complex order for a new Ford Raptor that included a significant amount of aftermarket parts. The dealership and the parts team at Mike White Ford did an amazing job. The install included upgraded front and rear bumpers, Rigid lights, Warn winch and an turbo intercooler relocation kit to accommodate the Warn winch. They went way and above the call to make sure everything was just right and even sent me on my way with a full tank of gas. Special thanks to Tom from sales, Jacob from parts and Mike from finance. Great team and a pleasure doing business with all of you.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/18/2019 08:14 AM

Matthew, thank you for the incredible review. We also need to thank you for giving us the opportunity to serve you! Your Raptor was an incredible team effort and everyone involved is so proud of how it ended up. Your truck is incredible and we're glad to have been a part of it! Thank you for choosing Mike White Ford and we look forward to serving you again in the future!


PB
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PETE B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
verified customerVerified Customer
Category: Service
The great employees and owner
Always good reliable service from Jacob the accessory manager.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/12/2019 08:12 AM

Pete, thank you for the excellent review. We're so glad that you had a great experience with Jacob and will be sure to pass your kudos along to him. Thank you for choosing Mike White Ford! We look forward to serving you and your F-150 again in the future!


JB
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JASON B.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
verified customerVerified Customer
Category: Service
Purchase of truck
Found the truck I wanted
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/03/2019 09:27 AM

Jason, thanks for fantastic review. We're so glad that you found a truck that you wanted! Feel free to reach out if you have any questions on your new vehicle or if you'd like any accessories to personalize your truck; otherwise, we'd love to serve you when your next oil change/tire rotation come due! Thanks for choosing Mike White Ford!


Verified Customer
Colville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
verified customerVerified Customer
Category: Service
Canopy wireing
Always friendly and helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/23/2019 10:02 AM

Anonymous, thank you for the great review! Friendly and helpful is always what we aim for and we're glad that it came through. Thank you for choosing Mike White Ford! We hope to serve you again in the future!


JS
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JAMES S.
Post Falls, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
verified customerVerified Customer
Category: Service
Service Great
Jacob Mahar was great working with. He made me into a believer that Mike White has turned thing around there in the service department. Will be a repeat customer now.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/16/2019 03:40 PM

James, thank you for the great review! We agree - Jacob is great to work with! We've put in a lot of work to make every experience at Mike White Ford top notch and we're glad that it's showing! We look forward to serving you again at Mike White Ford!


GF
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GREGORY F.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
verified customerVerified Customer
Category: Service
Positive, enthusiastic buying experience
Contact about internet truck inquiry was quick, response was very accommodating and warm, great knowledge of product. It seems that almost the entire sales staff was involved and engaged in a very positive way and not pushy. Vehicle was competitively priced and the deal came together very nicely and put me into the vehicle I really wanted.
Good Job!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/14/2019 08:27 AM

Gregory, thank you for the fantastic review! We're so glad that your experience was positive and enthusiastic! A vehicle purchase is a big deal and we want it to be special but easy and it sounds like that's what you got to experience! Thank you for choosing Mike White Ford! We look forward to serving you and your F-150 again in the future!

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