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SureCritic / Hyundai Dealer / Pohanka Hyundai / JEROME CRAWFORD
JC

JEROME CRAWFORD

Pohanka Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(81 reviews)
57

Reviews of JEROME CRAWFORD

SB
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Sylvia B.
Bowie, MD
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Santa Fe Repair
The service was prompt and completed as promised.
DAVID P. from Pohanka Hyundai responded on 09/21/2021 05:16 AM

Thank you for your feedback!

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
HM
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Herbert M.
Kettering, MD
2015 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/17/2021
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Recall Service
I dropped my car off to address a recall and was given an estimate time of 2.5 hours for completion, so I had someone pick me up but less than 45 minutes I received a call that the car was ready for pickup.
DAVID P. from Pohanka Hyundai responded on 09/18/2021 04:06 AM

Thanks for the feedback I will reach out about your concerns in your comments.

Employees worked with
KS
KIRSTEN SHANNON
JC
JEROME CRAWFORD
Verified Customer
Upper Marlboro, MD
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service!
I highly recommend The Pohanka Hyundai service. The service staff is customer friendly, helpful, courteous. My service manager, Sean kept me well updated on the status of my car. My car was returned in timely fashion.
DAVID P. from Pohanka Hyundai responded on 09/14/2021 12:25 PM

Thank you for the fabulous feedback!

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
Verified Customer
Upper Marlboro, MD
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Reviews
I don’t write reviews.
DAVID P. from Pohanka Hyundai responded on 09/10/2021 06:36 AM

Thank your for your great score!

Employees worked with
WB
WILL BISHOP
JC
JEROME CRAWFORD
ST
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Sherrie T.
Washington, DC
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2021
Service Type: Repair
Category: Service
MIGUEL D. from Pohanka Hyundai responded on 03/26/2021 05:14 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone will be in contact with you shortly.

 

Employees worked with
JC
JEROME CRAWFORD
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