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SureCritic / Hatchett Hyundai / JACK S STEVENS
JS

JACK S STEVENS

Sales Manager
Hatchett Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 reviews)
93

Reviews of JACK S STEVENS

JB
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Jeannie B.
Augusta, KS
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2020
Category: Sales
Customer service
Salesman , Steve , was very helpful and not pushy. I feel I will more than get my money out of my Kona. Best vehicle I have drove in a long time. I am 67 an never received this kind of help or service selecting a new vehicle.
Recommended
DOUGLAS P. from Hatchett Hyundai responded on 10/01/2020 02:14 PM

Hello Jeannie, 

Thank you for talking with Steve about the survey.  I will be resending.

Employees worked with
JS
JACK S STEVENS
Sales Manager
Verified Customer
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/14/2020
verified customer Verified Customer
Category: Sales
Good sales service, poor financing!
The facility is very nice and the salesmen and women are excellent. However, the financing process felt pressured, obscured, and it took up the majority of two Saturday’s.
Recommended
DOUGLAS P. from Hatchett Hyundai responded on 10/15/2020 04:09 PM

Spoke with Isaiah and he wants to re do the review

Employees worked with
JS
JACK S STEVENS
Sales Manager
JB
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John B.
Viola, KS
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Quality and Affordability
We got the Ioniq because it was more affordable and has great gas mileage!
Employees worked with
JS
JACK S STEVENS
Sales Manager
NH
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Noelle H.
Wichita, KS
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Wonderful!
I have purchased 3 vehicles from Zac! He is amazing to work with! Jack and Lisa are also fantastic! They made the process very enjoyable and easy! I would recommend them to anyone!
Employees worked with
JS
JACK S STEVENS
Sales Manager
RW
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Russell W.
Mulvane, KS
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Sales
Outstanding dealership
Supper people we have purchased our 5th hyundai from this dealership
Employees worked with
JS
JACK S STEVENS
Sales Manager
KC
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Katherine C.
Wichita, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Sales
Sales
Eric was our salesman and he is absolutely the best. Very informative about the car.
Employees worked with
JS
JACK S STEVENS
Sales Manager
MG
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Megan G.
Wichita, KS
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customer Verified Customer
10
Category: Sales
Outstanding
Ethan at the East Location.
Did absolutely amazing!
I went in expecting to get a used car, then we went to the new 2022 and it had everything I wanted and more!
Went in side and Ethan told me about all the safety features and these perks I would be getting with buying a new car. Which was worth the money to invest in.
It took about a month to arrive here, due to low material and truck drivers. I knew they had no control over that! But of course I was excited and ready for it to arrive.
Ethan was always on his toes and making sure we checked in with me when needed. And making sure I understand the steps that needed to happen once it arrives. So informative and professional the entire time! I’ve been recommending him to everyone! I couldn’t of asked for someone better then him. Really put up with my excitement and always made sure I had atleast something to drive during the waiting period!
Ethan is such a great salesman and I know he will succeed!! Please go see him, he will take care of you like, you always asked for!
Employees worked with
JS
JACK S STEVENS
Sales Manager
NT
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Norman T.
Derby, KS
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
verified customer Verified Customer
10
Category: Sales
Overall a good experience.
We have been buying Hyundai cars here since 2010.
Employees worked with
JS
JACK S STEVENS
Sales Manager
JC
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Jack C.
Wichita, KS
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
verified customer Verified Customer
10
Category: Sales
Great Experience
Dealership was very professional and worked hard to get the car we wanted.
Employees worked with
JS
JACK S STEVENS
Sales Manager
Verified Customer
Wichita, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
verified customer Verified Customer
10
Category: Sales
Got what I wanted!
Dealer didn't have what I wanted available, but was more than happy working with other dealers to get what I wanted in a timely manner!
Employees worked with
JS
JACK S STEVENS
Sales Manager
BS
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Bradley S.
Wichita, KS
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
10
Category: Sales
New Sonata
Excellent customer service! Steve was helpful and available during the whole process as the car was still being built. We will definitely see him again when we replace my wife’s car!
Employees worked with
JS
JACK S STEVENS
Sales Manager
TZ
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Tonya Z.
Inman, KS
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2021
verified customer Verified Customer
10
Category: Sales
Wonderful sales staff. Love the 2022 Kona
Was looking for a new car for my daughter and came across the Hyundai brand. All of the safety features for the price just amazed me. Plenty of space in the car to fit her needs. Went to Hatchett Hyundai East and Steve greeted us immediately. He found us the car we were wanting and the deal was done. Came back a week later to pick up (we live out of town) and paperwork was ready for us to do. Everyone we dealt with was helpful and courteous. I have already told plenty of people to go check them out for a new vehicle.
Employees worked with
JS
JACK S STEVENS
Sales Manager
SM
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Stephanie M.
Wichita, KS
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Sales
Great experience and highly recommend!
The employees of Hatchett Hyundai were very accommodating, thorough and friendly throughout the entire vehicle purchase process. We had a great experience as we have had with several other car purchases with the same family of dealerships. We will be returning again soon!
Employees worked with
JS
JACK S STEVENS
Sales Manager
SH
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Stacy H.
Wichita, KS
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customer Verified Customer
10
Category: Sales
New Palisade
Great customer service!
Employees worked with
JS
JACK S STEVENS
Sales Manager
DK
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Denise K.
Wichita, KS
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customer Verified Customer
10
Category: Sales
I love my 2021 Hyundai Accent Limited
I had almost given up on the thought of buying a new car this year due to the impact of the chip shortages. I had learned that the car I wanted would not be sold locally. When I went to test drive some of the available cars I met DaShon Arnold who assisted us. I didn’t want those cars as I knew what I wanted. He listened, and actually stepped up and helped me to get the car I wanted from another state. DaShon was professional, patient, and made my priority his. I’m extremely thankful for the service and MY NEW CAR!
Employees worked with
JS
JACK S STEVENS
Sales Manager
TR
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Terri R.
Derby, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customer Verified Customer
10
Category: Sales
Great Experience
I was looking for a vehicle that had more room than a CX3. I wanted to go back to a Hyundai. I had a Sonata in the past and loved the vehicle. The Service department at Hatchett East did the service. They were great to work with. Purchased another Sonata for my husband. Had to replace my 2006. Purchased a Mazda for size. I am now back in a beautiful Hyundai
Employees worked with
JS
JACK S STEVENS
Sales Manager
CB
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Cheryl B.
Belle Plaine, KS
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customer Verified Customer
10
Category: Sales
Exceptional
Solomon is great to work with. Very friendly and knowledgeable. I love my Sonata!
Employees worked with
JS
JACK S STEVENS
Sales Manager
RL
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Rhonda L.
Andover, KS
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customer Verified Customer
Category: Sales
good customer service
We enjoyed working with Greg Palmer through the entire process. He was prompt at keeping us informed about the arrival of our Santa Fe Hybrid. This could be challenging because of Covid production delays.
Recommended
Employees worked with
JS
JACK S STEVENS
Sales Manager
TB
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Timothy B.
Wichita, KS
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customer Verified Customer
Category: Sales
Compassionate staff
Eric Tucker made out buying experience worthwhile. There was no pressure. He was helpful; he answered all of our questions; and, he kept it very relaxed.
Recommended
Employees worked with
JS
JACK S STEVENS
Sales Manager
Verified Customer
Wichita, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
verified customer Verified Customer
Category: Sales
Great experience
Easy process
Recommended
Employees worked with
JS
JACK S STEVENS
Sales Manager
Displaying Review 1 - 20 of 44 in total
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