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JEFFREY WINCHEL

Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

JS
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JEROME S.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good cars, nice people and nice facilities
Every thing was done on time for the items I came in for, then I was informed that there was a recall that needed replacement. When I picked up the car that item was not done because they didn't have the part on hand and I will have to make another trip and waste time that I just don't have at this time.
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CLINT K., Service Manager from Zimbrick Hyundai West responded on 04/25/2014 01:10 PM

Hi Jerome,
Thanks for taking the time to give us feedback.  I apologize that we were unable to have the parts available to perform the service campaign on your vehicle. Once the parts have arrived we will contact you and schedule an appointment and set up with a free loaner vehicle so you don't have to sit here while we perform the campaign.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

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