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KRISTI BURGESS

General Sales Manager
"You are FAMILY when you work with me at Don Bessette Hyundai!"
I have been helping people find the right vehicle for their needs for over 24 years. My beginning was in sales and then I moved into management as an FI manager and now a General Sales Manager. Let me show you how owning a Hyundai makes GREAT "Cents"!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 reviews)
89

MT
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Melinda T.
Bottineau, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
verified customer Verified Customer
Category: Sales
Hyundai
The people make this place great. And I love the cars.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 01:49 PM

Hello Melinda,

Thank you so much for taking the time to review Don Bessette Hyundai and Kevin Johnson on SureCritic. WE are so delighted that we were able to give you a 5 STAR experience during your recent new Hyundai paurchase. Please know that we are here for any additional questions or concerns. We appreciate the loyalty you have given Don Bessette over the years and we do not take that for granted. 
Thank you again, Melinda!!

My Best,
Kristi Burgess, GSM


LR
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Linda R.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
verified customer Verified Customer
Category: Sales
Love the Palisade SEL
Jon and Kevin were very patient with me while making my decision of which car I wanted to purchase. My interest lied in the Palisade SEL, and they both were very patient with explaining all the benefits of the car. There seemed to be a shortage of this model and the dealership usually sold out as soon as they got them in stock. They mentioned that if I definitely wanted the car of my choice, I should put some money down, and it would be determined as sold to anybody else. I waited patiently for a couple weeks, and it was delivered to the dealership on my birthday. I basically had to go up and sign paperwork, and drive off... after Kevin took plenty of time to explain all the controls on the car, and get my phone hooked up to the car. Everybody at the dealership was very pleasant and helpful.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 01:45 PM

Hi Linda,

Thank you so much for the FANTASTIC 5 STAR review of Don Bessette Hyundai and Kevin Johnson!!! We so greatly appreciate the wonderful comments on your experience when purchasing your new Hyundai Palisade. We try very hard to make the purchase experience FUN~FAST~and EASY!

Please know that Kevin and the rest of us of Don Bessette appreciate your business and look forward to helping you with any additional questions, concerns, or vehicle needs in the future!!

Thank you again,
Kristi Burgess, GSM


AB
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Arnold B.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customer Verified Customer
Category: Sales
Friendly staff, smooth and fast transaction
The whole team are simply amazing!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/10/2021 11:04 AM

Greetings Arnold,

Thank you so much for the great comments and the 5 star REVIEW on SureCritic of Don Bessette Hyundai! We so greatly appreciate your taking the time to give us a review. Also, if you have any additional questions or concerns, feel free to reach out to me directly.

Thank you again,
Kristi Burgess, GSM


MC
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Marissa C.
Minot Afb, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
verified customer Verified Customer
Category: Sales
Best Service in Minot
The customer service is top notch. Chris was super helpful in helping me buy in a new car. With every question I ask he was able to answer it and if he didn't know he would verified. I would recommend this place to anyone that needs a new, pre-own, used, or just service for their car. Mahalo
Recommended
KRISTI B. from Don Bessette Hyundai responded on 03/16/2021 06:06 AM

Hello Marissa,

Thank you so much for the awesome review of Don Bessette Hyundai and Chris Rehder!! We are so grateful that you took the time to review us on SureCritic and the suggestions you offered to help improve our customer experience. We are so happy that you did recieve 5 STAR customer service!

Thank you again,
Kristi Burgess, GSM


RH
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Russell H.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
verified customer Verified Customer
Category: Sales
Chris did a very good job. Made the experience very pleasant.
Everyone was real friendly.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 02/09/2021 05:34 AM

Greetings Russell,

Thank you so much for the 5 star review on SureCritic!! Chris does an excellent job assisting our guests at Don Bessette Hyundai and I am delighted to see you were happy with your experience. If you have any additional questions regarding your new Hyundai, please feel free to reach out to Chris or myself.
Thank you again,
Kristi Burgess, GSM


MB
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Mariah B.
Minot Afb, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
they make you feel like family and take such great care of you and your needs!
I wouldnt go anywhere else in town to buy a vehicle! This business is filled with trust, loyalty and love! I cant thank them enough for helping me and making my vehicle purchase so easy! THANK YOU SO MUCH!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:47 AM

Hello Mariah,

Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We sincerely appreciate the WONDERFUL review and the 5 stars you gave our team!  We look forward to assisting you in any way possible and are always here for any questions or concerns you may have in the future.

Thank you once again!!
Kristi Burgess, GSM


MB
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Mariah B.
Minot Afb, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
they make you feel like family and take such great care of you and your needs!
I wouldnt go anywhere else in town to buy a vehicle! This business is filled with trust, loyalty and love! I cant thank them enough for helping me and making my vehicle purchase so easy! THANK YOU SO MUCH!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:47 AM

Hello Mariah,

Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We sincerely appreciate the WONDERFUL review and the 5 stars you gave our team!  We look forward to assisting you in any way possible and are always here for any questions or concerns you may have in the future.

Thank you once again!!
Kristi Burgess, GSM


BM
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Breanna M.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Sales
The people there are genuine and absolutely fantastic!!
I have had the best experience I have ever had at a dealership! As long as I live in Minot, I will not go anywhere else. I love my car I bought and Kevin Johnson is an absolute rockstar!!!! He was so genuine and caring and everyone there made our experience so welcoming! Kevin did not try to up sell us, he listened to my needs and wants and got me the car I came in there to get! He was able to get me an awesome deal on my trade in and we spent the majority of our time laughing and really enjoying our experience! Hands down BEST dealership!!!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:44 AM

Hi Breanna,

WOW, thank you SO MUCH for the AWESOME review and 5 STARS on SureCritic! Kevin Johnson has been with Don Bessette Hyundai for many years and he does go above and beyond for his guests. It is always nice to hear from one of our customers that they recognized his sincere helpfulness when choosing a new vehicle!!
Thank you so much, again, from Kevin and the entire staff at Don Bessette Hyundai!

My Best,
Kristi Burgess, GSM


MN
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Michaela N.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Sales
Great experience
Don Bessette helped me find the perfect car for me and helped get everything done in order and necessary so I could get my car was soon as I could.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:40 AM

Greetings Michaela,

Thank you so much for the wonderful review and 5 STARS you gave Don Bessette Hyundai on SureCritic! We really appreciate that you took the time to give us a review. Also, if you have any questions or concerns with your new Hyundai, please give us a call or stop in anytime!!

Thank you again,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021
verified customer Verified Customer
Category: Sales
Friendly and knowledgeable!
Made sure we found the best deal!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/26/2021 03:28 PM

Thank you so much for the 5 STAR review on SureCritic!
We greatly appreciate all of our guests and are so happy that you chose Don Bessette Hyundai as your dealership!!
Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM


NH
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Nathanael H.
Surrey, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customer Verified Customer
Category: Sales
Just Do It!
Walk into Don Bessette and just talk with someone, itll be a nice visit. Everyone is easy to talk to and they aren't the pushy salesmen type. I bought a Palisade Calligraphy and absolutely love it! Go talk to Jonah and he'll get you what you want or need!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/26/2021 03:26 PM

Hi Nathanael,

Thank you so much for the wonderful review and 5 stars on SureCritic!! We so greatly appreciate you choosing Don Bessette Hyundai and Jonah Lundeen for your new Hyundai Palisade purchase!
Please let us know if we can be of any assistance OR if you have any additional questions.
Thank you again,
Kristi Burgess, GSM


RK
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Robert K.
Lansford, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customer Verified Customer
Category: Sales
Personnel
Personnel are very helpful, Kevin is the best
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/19/2021 05:20 AM

Good morning Robert,
Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We greatly appreciated the 5 STARS that you gave the store AND Kevin Johnson. We try to give our guests and exceptional experience and it is really nice to know that we were able to do that for you when you purchased your NEW Hyundai!!
Please know that we are here for ANY of your automotive needs!
Thank you again,
Kristi Burgess, GSM


NC
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Natalie C.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customer Verified Customer
Category: Sales
Don Bessette Made My Experience Great
I walked into Don Bessette as a recent college grad, determined to buy a vehicle and finance independently. Staff did all they could to make this a reality for me, and I could not have asked for more encouragement or help. I love my new Tucson and plan to drive it for many, many years to come!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/13/2021 06:35 PM

Hi Natalie,

Thank you so much for taking the time to fill out a SureCritic review for Don Bessette Hyundai - we GREATLY APPRECIATE the 5 STAR review!!
If you would like to go over any additional features on your new Hyundai, please let me know by stopping in or giving me a call at 701.852.3300.
Congratulations on the big accomplishment of graduating from college - we hope your new Hyundai will take you places (much like your degree :-) )
My Best,
Kristi Burgess, GSM


GY
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Gerilyn Y.
New Town, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customer Verified Customer
Category: Sales
Personnel, vehicles and experience
The personnel were exceptional. The staff showed genuine concern and professionalism towards my needs. In additional their knowledge of the vehicle and their ability to explain and demonstrate to me were very helpful. I have always taken my vehicle to the service department and will continue to have only Don Bessette personnel service my vehicle. I would highly recommend this dealership to anyone who would like a great vehicle purchase and excellent experience.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/02/2021 12:55 PM

Hi Gerilyn!

Thank you so much for the 5 star review of Don Bessette Hyundai on SureCritic. We are so thankful that you always choose Don Bessette for ALL of your vehicle needs. Terry Epps is always here to help!!

Thanks again,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Great Customer Service
Darrel really helped me find the car I wanted. The management was great at exhausting all options to find the exact specs I wanted for the vehicle!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/02/2020 11:59 AM

Levy,

Thank you so much for the 5 star review for Don Bessette Hyundai on SureCritic!! We greatly appreciated the review AND you choosing us to help you with your vehicle needs. We are here for any questions you may have and/or any concerns.

Thank you again,
Kristi


Verified Customer
Garrison, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customer Verified Customer
Category: Sales
Friendly
Terri was great and made sure I got what I wanted. Love my Tucson
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/01/2020 06:53 AM

Thank you so much for the kind 5 STAR SureCritic review of Don Bessette Hyundai and Mr. Terry Epps!  We really strive to help our guests find the RIGHT vehicle at the RIGHT price; and your review validated our reaching that experience for you! Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM


Verified Customer
Garrison, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customer Verified Customer
Category: Sales
Friendly
Terri was great and made sure I got what I wanted. Love my Tucson
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/01/2020 06:53 AM

Thank you so much for the kind 5 STAR SureCritic review of Don Bessette Hyundai and Mr. Terry Epps!  We really strive to help our guests find the RIGHT vehicle at the RIGHT price; and your review validated our reaching that experience for you! Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM


SS
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Shin S.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
verified customer Verified Customer
Category: Sales
very good
good smooth process from finding a model and trim to closing and driving home. Chris was very helpful in this process
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 04:00 PM

Greetings Shin, 
Thank you so much for reviewing Don Bessette Hyundai and Chris Rehder on SureCritic. WE ARE SO THANKFUL for the 5 STAR REVIEW!! We greatly enjoyed assisting you with your new Hyundai Kona. Please let us know if you have any questions, we are available to answer them at any time.
Thanks again,
Kristi Burgess, GSM


SS
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Shin S.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
verified customer Verified Customer
Category: Sales
very good
good smooth process from finding a model and trim to closing and driving home. Chris was very helpful in this process
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 04:00 PM

Greetings Shin, 
Thank you so much for reviewing Don Bessette Hyundai and Chris Rehder on SureCritic. WE ARE SO THANKFUL for the 5 STAR REVIEW!! We greatly enjoyed assisting you with your new Hyundai Kona. Please let us know if you have any questions, we are available to answer them at any time.
Thanks again,
Kristi Burgess, GSM


DB
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Danny B.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customer Verified Customer
Category: Sales
Still a great place
Just bought my 3rd car from Terry, he got me out of a higher interest loan and into a brand new car. Thanks for talking to me Terry!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 03:57 PM

Hello Danny~
Thank you so much for giving Don Bessette Hyundai AND Mr. Terry Epps a 5 STAR review on SureCritic!! We really appreciate your taking the time to not only review; but also, include some very nice comments. We thank you and look forward to seeing you in the store!
My Best,
Kristi Burgess, GSM


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