Business Solutions

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KRISTI BURGESS

General Sales Manager
"You are FAMILY when you work with me at Don Bessette Hyundai!"
I have been helping people find the right vehicle for their needs for over 24 years. My beginning was in sales and then I moved into management as an FI manager and now a General Sales Manager. Let me show you how owning a Hyundai makes GREAT "Cents"!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 reviews)
89
Send a Message to KRISTI

CB
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Connie B.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customer Verified Customer
10
Category: Sales
Smooth easygoing experience
Every aspect of the purchase was smooth and well explained. Comfortable throughout the entire process physically and mentally.
KRISTI B. from Don Bessette Hyundai responded on 03/04/2022

Hi Connie ~

Thank you so much for your recent NEW Hyundai purchase at Don Bessette Hyundai. We are delighted that you chose us for your vehicle needs. If you should have any questions or concerns, please reach out to Ricky or myself at 701.852.3300. Also, we GREATLY appreciated the 5 STAR review you gave us on SureCritic!!!

Thanks again,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Sales
Awesome staff during purchase.
The sales man and manager staff are great and made the sale quick and seem less. This is my second Hyundai from them and the staff was just as good and friendly as the first time.
KRISTI B. from Don Bessette Hyundai responded on 03/04/2022

Thank you so much for the 5 star review you gave our dealership, Don Bessette Hyundai on SureCritic!  We greatly appreciate your business and we are always here for any additional questions or concerns you may have.  We hope you enjoy your new Hyundai!

My Best,
Kristi Burgess, GSM


WL
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Wesley L.
Ruso, ND
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/13/2022
verified customer Verified Customer
8
Category: Sales
Good
Was good answered our questions just was miss informed about the rebate going up or down ended up paying 500 more because the rebate went down and we weren’t informed by the manager that this could happen
KRISTI B. from Don Bessette Hyundai responded on 03/04/2022

Hi Wesley ~

Thank you for the feedback you provided on your recent purchase at Don Bessette Hyundai! We do apologize for the change in incentives from the manufacturer. We will use your feedback to help us better explain to every guest the change in value on trade and/or manufacturer potential changes to programs for individuals that are waiting on incoming vehicles. Again, thank you for your business and your comments.

My Best,
Kristi


Verified Customer
Willow City, ND
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2022
verified customer Verified Customer
9
Category: Sales
Great!
Terry was great to deal with as well as Kristi! We love our Palisade! The only thing that would have been better was to receive it sooner. We realize that was beyond their control. Thanks so much for the knowledgeable curteous service!
KRISTI B. from Don Bessette Hyundai responded on 03/04/2022

Thank you so much for reviewing Don Bessette Hyundai on SureCritic!  We hope that you are enjoying your new vehicle. If you have any questions and/or concerns, please give me a call.

Thank you again,
Kristi Burgess, GSM


DH
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Dean H.
Sawyer, ND
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
9
Category: Sales
Awesome
I always have a good experience with Don Besette Kristi is amazing friendly and nice , Cody was so nice too , helpful
KRISTI B. from Don Bessette Hyundai responded on 12/30/2021

Greetings Medora and Dean ~

Thank you so much for allowing Cody Landphere and myself to assist you with your NEW Hyundai!!  We so greatly enjoy having you both as part of the Don Bessette Family :-)  Also, I GREATLY appreciate the AWESOME review and 5 STARS you gave us on SureCritic!
Please let us know if you have any additional questions on any of the features in your new Tucson. We are always here to help in any way!

Thank you again,
Kristi Burgess


CK
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Christian K.
Minot, ND
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
Great!
Great experience
KRISTI B. from Don Bessette Hyundai responded on 12/30/2021

Hi Christian ~

Thank you so much for your recent new Hyundai purchase at Don Bessette Hyundai. Also, we so greatly appreciate the 5 STAR review you gave us on SureCritic. We are always here to answer any questions you may have in the future.

My Best,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2021
verified customer Verified Customer
9
Category: Sales
Everyone was helpful and friendly.
The salesman listened to my wish list for a new car and then suggested that we build it. So we did that and I went home and forgot about it. Several months later I received a phone call from my salesman letting me know my car was in. I found it hard to believe it was there as it was built in Korea, shipped across the ocean and then transported to North Dakota! I recommend Don Bessette to any one who would like a vehicle of any kind.
KRISTI B. from Don Bessette Hyundai responded on 11/08/2021

Hi Kathleen ~

Thank you so much for your recent new Hyundai Palisade purchase at Don Bessette Hyundai. I am very sorry that we did not meet your expectations during your entire vehicle transaction!  We do try hard to make sure our guests are given an excellent experience.  Please feel free to reach out to me directly if you would like to discuss this further. Thank you again,
Kristi Burgess, GSM

KRISTI B. from Don Bessette Hyundai responded on 11/08/2021

Thank you for your recent New Hyundai purchase at Don Bessette Hyundai!  We are very sorry that we did not meet your expectations in providing an excellent purchasing experience.  If you would like to discuss this further, please feel free to reach out to me!!
Thank you again,
Kristi Burgess, GSM

KRISTI B. from Don Bessette Hyundai responded on 12/28/2021

Thank you for your recent purchase at Don Bessette Hyundai! We also appreciate your feedback regarding your vehicle transaction. I apologize if we did not meet your expectations, but I do want you to know that we are here to take care of you (even after the sale). If you would like to visit further, please feel free to reach out to me at 701.852.3300.

My Best,
Kristi Burgess


JT
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Jimmy T.
Sidney, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Sales
2022 Accent SE
It was quick and easy. The staff were exceptionally friendly. Taylor was my dealer. The vehicles are sold at MSRP which seems like every dealer. I'd go back.
KRISTI B. from Don Bessette Hyundai responded on 10/29/2021

Hi Jimmy ~

Thank you so much for the 5 STAR review of Taylor Dotson and Don Bessette Hyundai on SureCritic!  We appreciate your business and hope you enjoy driving your new Hyundai!!

Thanks again,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customer Verified Customer
10
Category: Sales
LOVE my new Palisade!!
I can’t express how much I love my new palisade and how great of a new car buying experience I’ve had at Don Bessete Motors!
KRISTI B. from Don Bessette Hyundai responded on 10/19/2021

Thank you SO much for the AWESOME 5 STAR REVIEW of Don Bessette Hyundai on SureCritic!! We are so happy that you continue to do business with us and are always taken care of by Terry Epps. Please let us know if you have any additional questions and/or concerns.
Enjoy your new Hyundai!!
My Best,
Kristi Burgess, GSM


DE
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Dayna E.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customer Verified Customer
10
Category: Sales
Great experience!
Great experience! Jesse was super helpful and I love my new Palisade!
KRISTI B. from Don Bessette Hyundai responded on 10/19/2021

Hi Dayna,

Thank you so much for the Awesome review of Don Bessette Hyundai and Jesse Bourgo on SureCritic!  We greatly appreciated the 5 STARS!!   We are delighted that you chose US when purchasing your new Hyundai Palisade.  If you have any questions and/or concerns, please stop in or give us a call.

Thank you again,
Kristi Burgess, GSM


JJ
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Jamilla J.
Minot Afb, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
verified customer Verified Customer
10
Category: Sales
Jamilla First Car
In the beginning of this experience I was very discouraged. I was having a hard time getting approved for a loan. I had been denied 3 times and was starting to loose hope. I was talking to my old boss and was told to get in contact with Kevin Johnson at Don Bessette Hyundai. From that phone call on my first car experience was a breeze. Kevin Johnson made sure I understood everything throughout the entire process. He answered all of my questions and concerns. He was patient with me while I was at the dealer ship although it took a lot longer than expected.

We were not able to get the car I wanted, but he made sure I got a car I loved. All of the salesmen/women there are amazing. But.. Kevin Johnson made my experience a 12/10.
KRISTI B. from Don Bessette Hyundai responded on 09/21/2021

Greetings Jamilla,

THANK YOU so much for the AWESOME 5 STAR REVIEW OF Kevin Johnson and Don Bessette Hyundai!! Your review of the purchase and the whole buying experience was just wonderful.  We try VERY HARD to do the best jobe possible for all of our guests, so when we get a review like this it is confirmation that we have been able to come through on our committment of great customer care!!

Thank you so much, again, for taking the time to review us on SureCritic! If you have any questions and/or concerns Kevin and the entire team are here to help!

My Best,
Kristi Burgess, GSM


DV
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David V.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customer Verified Customer
10
Category: Sales
Tucson Purchase
First rate experience start to finish
KRISTI B. from Don Bessette Hyundai responded on 09/28/2021

Hi Dave ~

Thank you so much for the wonderful 5 STAR review of Don Bessette Hyundai on SureCritic!  We truly enjoy seeing you in the dealership and are grateful that you choose our team for your vehicle needs. Please let us know if you have any additional questions and/or concerns, we are always here to help!

My Best,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customer Verified Customer
10
Category: Sales
Excellent customer service
Excellent customer service. Terry Epps is an exceptional sales person. Everyone was very friendly and helpful. Great buying experience
KRISTI B. from Don Bessette Hyundai responded on 09/21/2021

Thank you so much for the GREAT review on SureCritic of Terry Epps and Don Bessette Hyundai!! We greatly appreciated the review and the 5 stars!!


AL
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Ashli L.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
10
Category: Sales
One of a kind experience
If you are in the market for a new vehicle please check out Don Bessette and talk to Terry Epps! You will NOT regret it guaranteed. He will make sure you are taken care of from start to way after purchase of your vehicle!!!
KRISTI B. from Don Bessette Hyundai responded on 08/18/2021

Hi Ashli ~

Thank you for the AWESOME 5 STAR review of Terry Epps and Don Bessette Hyundai on SureCritic!!!  We are so happy that Terry provided you with an excellent buying experience.  Also, we are delighted that you chose our dealership for your new Hyundai.

Please feel free to reach out to us if you have any questions or if we can be of assistance in any other way!!

My Best,
Kristi Burgess, GSM


AL
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Ashli L.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
10
Category: Sales
One of a kind experience
If you are in the market for a new vehicle please check out Don Bessette and talk to Terry Epps! You will NOT regret it guaranteed. He will make sure you are taken care of from start to way after purchase of your vehicle!!!
KRISTI B. from Don Bessette Hyundai responded on 08/18/2021

Hi Ashli ~

Thank you for the AWESOME 5 STAR review of Terry Epps and Don Bessette Hyundai on SureCritic!!!  We are so happy that Terry provided you with an excellent buying experience.  Also, we are delighted that you chose our dealership for your new Hyundai.

Please feel free to reach out to us if you have any questions or if we can be of assistance in any other way!!

My Best,
Kristi Burgess, GSM


AM
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Angus M.
Williston, ND
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2021
10
Category: Sales
New vehicle purchase
Courteous staff. Speedy service. Sales and Finance Departments were able to complete my purchase in a short time frame and without any delays. Very efficient staff.
KRISTI B. from Don Bessette Hyundai responded on 08/17/2021

Hello Gus,

Thank you so much for your recent Hyundai purchase at Don Bessette Hyundai!  Also, thank you for taking the time to review us on SureCritic. Although we did not provide you with a 5 star experience, we are grateful that you took the time to let us know how we can improve.  Jesse will be reaching out to you as well to see if we can answer any questions and/or concerns.

Thank you again for choosing us!

My Best,
Kristi Burgess, GSM


DB
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Debbie B.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
verified customer Verified Customer
Category: Sales
Professional & very helpful
Very pleased with SUV purchase
Recommended
KRISTI B. from Don Bessette Hyundai responded on 08/17/2021

Hi Debbie,

Thank you so much for the GREAT 5 STAR review of Don Bessette Hyundai and Terry Epps on SureCritic!  We are so happy that you chose us for your new Hyundai purchase. Keep in mind that we want to take care of you after the sale, so if you need anything please reach out to Terry or myself.  Again, thank you and happy motoring.

My Best,
Kristi Burgess, GSM


JK
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James K.
Stanley, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customer Verified Customer
Category: Sales
Great vehicle
Friendly, Knowledgeable staff.


JK
Recommended
KRISTI B. from Don Bessette Hyundai responded on 07/19/2021

Hello!

Thank you so much for your recent purchase of a new Hyundai Palisade at Don Bessette Hyundai! We had a great time assisting you. Please let us know if there is anything you need during your ownership of the Palisade, as well as any other automotive questions and/or concerns. We value your business and are delighted that you gave us a 5 STAR review on SureCritic!

My Best,
Kristi Burgess, GSM


JP
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John P.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
verified customer Verified Customer
Category: Sales
Bonnie
terrry epps, and the whole Don Bessette staff
Recommended
KRISTI B. from Don Bessette Hyundai responded on 07/19/2021

Hi friends!!

John and Bonnie ~ We ALWAYS appreciate your continued business (and have GREAT FUN working with you!)  Thank you so much for the GREAT 5 STAR review of Don Bessette Hyundai on SureCritic!  We appreciate your taking the time to complete a survey AND leave such nice remarks.  We look forward to seeing you (even if it is just for complimentary maintenance OR a FREE CAR WASH)!

My Best,
Kristi


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customer Verified Customer
Category: Sales
Great salesman
Jesse went above and beyond helping me select a car. He not only was helpful through the whole process but even after when I had questions. I won’t be buying from anyone else but him in the future.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 07/07/2021

Thank you so much for the 5 STAR review of Don Bessette Hyundai and Jesse Bourgo on SureCritic!! We greatly appreciate your business and are here for any additional questions and/or concerns that you may have.

Thanks again,
Kristi Burgess, GSM


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