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KRISTI BURGESS

General Sales Manager
"You are FAMILY when you work with me at Don Bessette Hyundai!"
I have been helping people find the right vehicle for their needs for over 24 years. My beginning was in sales and then I moved into management as an FI manager and now a General Sales Manager. Let me show you how owning a Hyundai makes GREAT "Cents"!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 reviews)
89

KV
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Kelsie V.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customer Verified Customer
Category: Sales
Great Experience
I bought a new vehicle back in September of 2020 and had a great experience working with Terry, fast forward to June 2021 The new body style came out for the Hyundai Tuson and I fell in love. I decided to trade my vehicle in for the newer model and Terry Epps was wonderful to work with yet again! Never had had a bad experience vehicle shopping with Terry.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/30/2021 12:13 PM

Hello Kelsie~
Thank you SO MUCH for the wonderful 5 STAR review of Don Bessette Hyundai and Terry Epps!! We love helping you with all of your vehicle needs at the dealership and we are always happy to see your smiling face. Terry does a great job assisting all of our guests so it is awesome when a customer like you takes a few minutes to give him recognition!
Thank you again,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customer Verified Customer
Category: Sales
Excellent service!
Kevin is so kind and approachable. Their service is great!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/19/2021 12:10 PM

THANK YOU for the 5 STAR review of Kevin Johnson and Don Bessette Hyundai!! We are so happy that you are now part of the Hyundai Family! If you should have ANY questions or concerns, please give us a call....we are here to help.
Thanks again,
Kristi Burgess, GSM


TD
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Tamia D.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customer Verified Customer
Category: Sales
Wonderful place
They worked with me and understood my situation. Due to me being in a car accident I had to get a car last minute and the previous dealers messed my credit up but this team worked something out within a few hours and had great hospitality and lastly I was in and out in less than a hour.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/15/2021 02:21 PM

Hi Tamia~

THANK YOU so much for the AWESOME 5 STAR review of Don Bessette Hyundai, Ricky Wuori, and the whole team!! We try so very hard to help our guests and it is fantastic when we get a review like yours that says WE SUCCEEDED! Please reach out to us at any time with any questions and/or concerns.  We look forward to seeing you for your FREE Maintenance. 
Sincerely, 
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customer Verified Customer
Category: Sales
the best
very friendly and always willingly to help and kind hearted
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/15/2021 09:49 AM

Thank you so much for the 5 STAR review of Don Bessette Hyundai! Please let us know if we can be of any assistance in the future. We appreciate your business!
My Best,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2021
verified customer Verified Customer
Category: Sales
Terry Epps!!
Terry was great....helpful and not one bit pushy!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/07/2021 10:11 AM

Thank you for taking the time to review us on SureCritic! Terry does a great job assisting our guests and we want you to be completely satisfied. I will have Terry reach out to you in regards to your review to see if we can do anything to obtain 5 stars from you.
Thank you again ~ We GREATLY appreciate your business!!
My Best,
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2021
verified customer Verified Customer
Category: Sales
Hyundai purchase
Great customer service and detail on all aspects of purchasing a new vehicle.. very pleased
Recommended
KRISTI B. from Don Bessette Hyundai responded on 06/07/2021 10:05 AM

Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We GREATLY appreciate the 5 STARS you gave us!!
My Best,
Kristi Burgess, GSM


RG
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Rodney G.
Crosby, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Satisfied customer
I had great assistance from staff at Don Bessette Motor, Minot, particularly from Anne Sand, the salesperson
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/29/2021 11:21 AM

Hi Rodney ~

We shorted you in the instructions, oh my (ha ha). THANK YOU so much for choosing Anne Sand and Don Bessette Hyundai during your recent Hyundai Purchase!  We appreciate the nice review and the 5 STARS you gave us as a dealership.  If you have any other questions during the ownership of your new Hyundai, please reach out to Anne or myself and we will be happy to assist you.

My Best,
Kristi Burgess, GSM


RC
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Rosa C.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Amazing experience
Finding a car has always been dreadful for my sister and I. However, Kevin made this one of the easiest and best experience we have had. He was honest but also helpful and willing to help us get in a brand new Tucson. Thank you Kevin and the Don Bessett family.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 09:44 AM

Hello Rosa,

THANK YOU so much for the wonderful 5 STAR review of Don Bessette Hyundai and Kevin Johnson on SureCritic!!  We are so happy that Kevin made your vehicle purchase a top-notch customer experience. If you have any questions and/or concerns, please reach out to Kevin or myself to assist. Thank you again!!

My Best,
Kristi Burgess, GSM


Verified Customer
Watford City, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
Wonderful!
Great place to buy a car and return for service.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 08:26 AM

Thank you SO much for the 5 STAR review on SureCritic of Don Bessette Hyundai. We are so grateful for your business and really appreciate your taking the time to review us. Please feel free to reach out to us with any questions you may have. Thank you again and we look forward to seeing you for maintenance!

My Best,
Kristi Burgess, GSM


MW
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Mildred W.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
Terry Epps
Terry Epps is amazing and professional and treats us like family. My late husband and I have always gone to Terry for our vehicles and I will not go to anyone else. He has always done the best for us and our children.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 08:24 AM

Greeetings Mildred ~

THANK YOU for all of your continued business at Don Bessette Hyundai, OVER 23 years!!  We have greatly enjoyed assisting you and your family over the years and are so thankful we were able to get you behind the wheel of a new 2021 Hyundai Santa Fe. As you are well aware, Terry Epps or any of our team members are here to assist you with any questions and/or concerns you may have. THANK YOU AGAIN!!

5 STARS ON SURECRITIC!!

My Best,
Kristi Burgess, GSM


BW
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Brian W.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customer Verified Customer
Category: Sales
Everyone who works there is awesome
Don Bessette is a wonderful company to work with
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 08:00 AM

Hi Brian,

Thank you so much for the 5 STAR review on SureCritic of Don Bessette Hyundai and Anne Sand!!  We greatly appreciate your continued business as you have been a loyal customer! Please let me or Anne know if you have any additional questions/concerns. We look forward to seeing you in the store :-)

My Best,
Kristi Burgess, GSM


BW
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Brian W.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customer Verified Customer
Category: Sales
Everyone who works there is awesome
Don Bessette is a wonderful company to work with
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 08:00 AM

Hi Brian,

Thank you so much for the 5 STAR review on SureCritic of Don Bessette Hyundai and Anne Sand!!  We greatly appreciate your continued business as you have been a loyal customer! Please let me or Anne know if you have any additional questions/concerns. We look forward to seeing you in the store :-)

My Best,
Kristi Burgess, GSM


KS
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Krystelle S.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
verified customer Verified Customer
Category: Sales
Best dealership I’ve ever been to
Terry was my salesman and he sure did help me get what I wanted PLUS more. Never had any questions, he was very clear with every aspect that went into purchasing my new vehicle and had me laughing the entire time, spectacular customer service. Overall best dealership in town definitely would recommend to anyone looking for a new vehicle!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/26/2021 07:57 AM

Hello Krystelle~

THANK YOU  so much for the great review and the 5 STARS you gave Don Bessette Hyundai and Terry Epps on SureCritic!!! We are so happy that your experience during your recent purchase of a NEW Hyundai Tucson. If we can be of any assistance in the future, please stop in or call.

Thank you again,
Kristi Burgess, GSM


CG
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Cindy G.
Hayward, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
LOVE this vehicle. 4 th Hyundai
I love Hyundai. The staff at Don Bessette were amazing. So professional, helpful, understood the vehicle so they could answer questions, paperwork process was a breeze. Kristi - Lindsay and the tech guy are the best.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/18/2021 08:00 AM

Hello Cindy,

Thank you so much for choosing Don Bessette Hyundai when you purchased your NEW Hyundai Palisade!!  We greatly value your business and are grateful that you were pleased with the customer service you received at our dealership.
Also, THANK YOU for taking the time to review us on SureCritic ~ we are happy that you had a 5 STAR buying experience!!
We value our guests and want to remind you that we are here for any additional questions and/or concerns you may have. 
Thank you AGAIN!!
My Best,
Kristi Burgess, GSM


EB
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Erik B.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customer Verified Customer
Category: Sales
Great people to work with
Terry was so nice and explained everything very well. They made buying a car very stress free!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 05/18/2021 07:54 AM

Hi Erik,

Thank you so much for the wonderful review on SureCritic of Terry Epps and Don Bessette Hyundai ~ WE GREATLY appreciated the 5 STARS you gave us!!
We are delighted that you had a great experience and remember that we are always here for any additional questions and/or concerns.

Thank you again,
Kristi Burgess, GSM


JD
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James D.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2021
verified customer Verified Customer
Category: Sales
Knowledgeable and Courteous
The experience work with Mr. Terry Epps was exceptional.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/29/2021 08:33 AM

Greetings Mike,

Thank you so much for your 5 STAR review of Don Bessette Hyundai and Terry Epps on SureCritic!! It has been our pleasure to assist you over the course of many years and we hope to continue to be your dealership of choice when buying or servicing your vehicles.
Thank you again,
Kristi Burgess, GSM


Verified Customer
Westhope, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
verified customer Verified Customer
Category: Sales
Friendly atmosphere.
Good group of people to work with.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/16/2021 12:57 PM

Thank you so much for your review of Don Bessette Hyundai on SureCritic. We GREATLY appreciate the 5 STARS!!
Kristi Burgess, GSM


Verified Customer
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
verified customer Verified Customer
Category: Sales
Great to work with in making my Hyundai purchase. Love my new car
Great sales people to work with. Love my new car
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/16/2021 12:56 PM

Thank you so much for the wonderful 5 STAR Review on SureCritic of Don Bessette Hyundai!! We greatly appreciate your business!
Kristi Burgess, GSM


MT
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Melinda T.
Bottineau, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
verified customer Verified Customer
Category: Sales
Hyundai
The people make this place great. And I love the cars.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 01:49 PM

Hello Melinda,

Thank you so much for taking the time to review Don Bessette Hyundai and Kevin Johnson on SureCritic. WE are so delighted that we were able to give you a 5 STAR experience during your recent new Hyundai paurchase. Please know that we are here for any additional questions or concerns. We appreciate the loyalty you have given Don Bessette over the years and we do not take that for granted. 
Thank you again, Melinda!!

My Best,
Kristi Burgess, GSM


LR
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Linda R.
Minot, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
verified customer Verified Customer
Category: Sales
Love the Palisade SEL
Jon and Kevin were very patient with me while making my decision of which car I wanted to purchase. My interest lied in the Palisade SEL, and they both were very patient with explaining all the benefits of the car. There seemed to be a shortage of this model and the dealership usually sold out as soon as they got them in stock. They mentioned that if I definitely wanted the car of my choice, I should put some money down, and it would be determined as sold to anybody else. I waited patiently for a couple weeks, and it was delivered to the dealership on my birthday. I basically had to go up and sign paperwork, and drive off... after Kevin took plenty of time to explain all the controls on the car, and get my phone hooked up to the car. Everybody at the dealership was very pleasant and helpful.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 01:45 PM

Hi Linda,

Thank you so much for the FANTASTIC 5 STAR review of Don Bessette Hyundai and Kevin Johnson!!! We so greatly appreciate the wonderful comments on your experience when purchasing your new Hyundai Palisade. We try very hard to make the purchase experience FUN~FAST~and EASY!

Please know that Kevin and the rest of us of Don Bessette appreciate your business and look forward to helping you with any additional questions, concerns, or vehicle needs in the future!!

Thank you again,
Kristi Burgess, GSM


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