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SureCritic / Hyundai Dealer / Don Bessette Hyundai / KRISTI BURGESS
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KRISTI BURGESS

General Sales Manager
Don Bessette Hyundai
"You are FAMILY when you work with me at Don Bessette Hyundai!"
I have been helping people find the right vehicle for their needs for over 24 years. My beginning was in sales and then I moved into management as an FI manager and now a General Sales Manager. Let me show you how owning a Hyundai makes GREAT "Cents"!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 reviews)
89

Reviews of KRISTI BURGESS

JT
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Jasmine T.
Sidney, MT
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2021
Category: Sales
Mrs. T.
My rating had nothing to do with Anne Sand. She was awesome. She made our car buying trip pleasant. She is an asset to that company Don Bessette Mts. She gets 5 stars for working with us, giving us a super deal.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 08:31 AM

Hello Jasmine,

Thank you so much for taking the time to complete a review of Don Bessette Hyundai and Anne Sand on SureCritic. We greatly appreciate your completing it and the valuable feedback you provided. I do apologize if we did not meet any part of your expectations during your purchase transaction. I am always trying to make sure we improve and strive to provide the best experience possible. We did not seem to accomplish that during your purchase.
I have reached out to you and Anne will also contact you to see if there is anything further we can do to assist!!

Thank you again for purchasing your new Hyundai from Don Bessette Hyundai!!

My Best,
Kristi Burgess, GSM

KRISTI B. from Don Bessette Hyundai responded on 04/13/2021 09:04 AM

Hi Jasmine ~ 

THANK YOU so much for the 5 STAR rating on SureCritic!!  Anne and I are here for any additional vehicle needs you may have (at any time!!). Also, do not forget to stop in when you are in Minot (there is always a free car wash for our clients).

Thank you again, we REALLy appreciate you!!


My Best,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
AB
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Arnold B.
Minot, ND
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customer Verified Customer
Category: Sales
Friendly staff, smooth and fast transaction
The whole team are simply amazing!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 04/10/2021 11:04 AM

Greetings Arnold,

Thank you so much for the great comments and the 5 star REVIEW on SureCritic of Don Bessette Hyundai! We so greatly appreciate your taking the time to give us a review. Also, if you have any additional questions or concerns, feel free to reach out to me directly.

Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
JD
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Joshua D.
Watford City, ND
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/23/2021
Category: Sales
KRISTI B. from Don Bessette Hyundai responded on 03/28/2021 10:05 AM

Hello Joshua ~

I want to offer my sincerest apologies for the sales experience you recently had from Don Bessette Hyundai! The whole sales process should have been handled differently and this is not how we do business with our guests.
The sales person that you interacted with is no longer employed by us and we want to do everything we can to instill new trust and accomodate any needs you have from here forward.
I would like to personally offer you a full delivery of features at our store and a full clean up when you are able to come in to Minot. Please let me know your earliest convience to schedule it for you. I can be reached at 701.852.3300 and again, may I offer my deepest apologies!!
Sincerely,
Kristi Burgess, GSM

KRISTI B. from Don Bessette Hyundai responded on 04/01/2021 07:38 AM

Joshua,

Thank you so much for completing the update and giving us the 5 stars on SureCritic. Remember that we are here to take care of you and any future needs you may have!! I appreciate the review!

Thanks so much,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
MC
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Marissa C.
Minot Afb, ND
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
verified customer Verified Customer
Category: Sales
Best Service in Minot
The customer service is top notch. Chris was super helpful in helping me buy in a new car. With every question I ask he was able to answer it and if he didn't know he would verified. I would recommend this place to anyone that needs a new, pre-own, used, or just service for their car. Mahalo
Recommended
KRISTI B. from Don Bessette Hyundai responded on 03/16/2021 06:06 AM

Hello Marissa,

Thank you so much for the awesome review of Don Bessette Hyundai and Chris Rehder!! We are so grateful that you took the time to review us on SureCritic and the suggestions you offered to help improve our customer experience. We are so happy that you did recieve 5 STAR customer service!

Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
RH
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Russell H.
Minot, ND
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
verified customer Verified Customer
Category: Sales
Chris did a very good job. Made the experience very pleasant.
Everyone was real friendly.
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KRISTI B. from Don Bessette Hyundai responded on 02/09/2021 05:34 AM

Greetings Russell,

Thank you so much for the 5 star review on SureCritic!! Chris does an excellent job assisting our guests at Don Bessette Hyundai and I am delighted to see you were happy with your experience. If you have any additional questions regarding your new Hyundai, please feel free to reach out to Chris or myself.
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
MB
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Mariah B.
Minot Afb, ND
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
they make you feel like family and take such great care of you and your needs!
I wouldnt go anywhere else in town to buy a vehicle! This business is filled with trust, loyalty and love! I cant thank them enough for helping me and making my vehicle purchase so easy! THANK YOU SO MUCH!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:47 AM

Hello Mariah,

Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We sincerely appreciate the WONDERFUL review and the 5 stars you gave our team!  We look forward to assisting you in any way possible and are always here for any questions or concerns you may have in the future.

Thank you once again!!
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
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KRISTI BURGESS
General Sales Manager
MB
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Mariah B.
Minot Afb, ND
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
they make you feel like family and take such great care of you and your needs!
I wouldnt go anywhere else in town to buy a vehicle! This business is filled with trust, loyalty and love! I cant thank them enough for helping me and making my vehicle purchase so easy! THANK YOU SO MUCH!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:47 AM

Hello Mariah,

Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We sincerely appreciate the WONDERFUL review and the 5 stars you gave our team!  We look forward to assisting you in any way possible and are always here for any questions or concerns you may have in the future.

Thank you once again!!
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
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KRISTI BURGESS
General Sales Manager
BM
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Breanna M.
Minot, ND
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Sales
The people there are genuine and absolutely fantastic!!
I have had the best experience I have ever had at a dealership! As long as I live in Minot, I will not go anywhere else. I love my car I bought and Kevin Johnson is an absolute rockstar!!!! He was so genuine and caring and everyone there made our experience so welcoming! Kevin did not try to up sell us, he listened to my needs and wants and got me the car I came in there to get! He was able to get me an awesome deal on my trade in and we spent the majority of our time laughing and really enjoying our experience! Hands down BEST dealership!!!!!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:44 AM

Hi Breanna,

WOW, thank you SO MUCH for the AWESOME review and 5 STARS on SureCritic! Kevin Johnson has been with Don Bessette Hyundai for many years and he does go above and beyond for his guests. It is always nice to hear from one of our customers that they recognized his sincere helpfulness when choosing a new vehicle!!
Thank you so much, again, from Kevin and the entire staff at Don Bessette Hyundai!

My Best,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
MN
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Michaela N.
Minot, ND
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Sales
Great experience
Don Bessette helped me find the perfect car for me and helped get everything done in order and necessary so I could get my car was soon as I could.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/27/2021 06:40 AM

Greetings Michaela,

Thank you so much for the wonderful review and 5 STARS you gave Don Bessette Hyundai on SureCritic! We really appreciate that you took the time to give us a review. Also, if you have any questions or concerns with your new Hyundai, please give us a call or stop in anytime!!

Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
Verified Customer
Minot, ND
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021
verified customer Verified Customer
Category: Sales
Friendly and knowledgeable!
Made sure we found the best deal!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/26/2021 03:28 PM

Thank you so much for the 5 STAR review on SureCritic!
We greatly appreciate all of our guests and are so happy that you chose Don Bessette Hyundai as your dealership!!
Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
NH
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Nathanael H.
Surrey, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customer Verified Customer
Category: Sales
Just Do It!
Walk into Don Bessette and just talk with someone, itll be a nice visit. Everyone is easy to talk to and they aren't the pushy salesmen type. I bought a Palisade Calligraphy and absolutely love it! Go talk to Jonah and he'll get you what you want or need!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/26/2021 03:26 PM

Hi Nathanael,

Thank you so much for the wonderful review and 5 stars on SureCritic!! We so greatly appreciate you choosing Don Bessette Hyundai and Jonah Lundeen for your new Hyundai Palisade purchase!
Please let us know if we can be of any assistance OR if you have any additional questions.
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
RK
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Robert K.
Lansford, ND
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customer Verified Customer
Category: Sales
Personnel
Personnel are very helpful, Kevin is the best
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/19/2021 05:20 AM

Good morning Robert,
Thank you so much for taking the time to review Don Bessette Hyundai on SureCritic. We greatly appreciated the 5 STARS that you gave the store AND Kevin Johnson. We try to give our guests and exceptional experience and it is really nice to know that we were able to do that for you when you purchased your NEW Hyundai!!
Please know that we are here for ANY of your automotive needs!
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
NC
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Natalie C.
Minot, ND
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customer Verified Customer
Category: Sales
Don Bessette Made My Experience Great
I walked into Don Bessette as a recent college grad, determined to buy a vehicle and finance independently. Staff did all they could to make this a reality for me, and I could not have asked for more encouragement or help. I love my new Tucson and plan to drive it for many, many years to come!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/13/2021 06:35 PM

Hi Natalie,

Thank you so much for taking the time to fill out a SureCritic review for Don Bessette Hyundai - we GREATLY APPRECIATE the 5 STAR review!!
If you would like to go over any additional features on your new Hyundai, please let me know by stopping in or giving me a call at 701.852.3300.
Congratulations on the big accomplishment of graduating from college - we hope your new Hyundai will take you places (much like your degree :-) )
My Best,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
GY
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Gerilyn Y.
New Town, ND
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customer Verified Customer
Category: Sales
Personnel, vehicles and experience
The personnel were exceptional. The staff showed genuine concern and professionalism towards my needs. In additional their knowledge of the vehicle and their ability to explain and demonstrate to me were very helpful. I have always taken my vehicle to the service department and will continue to have only Don Bessette personnel service my vehicle. I would highly recommend this dealership to anyone who would like a great vehicle purchase and excellent experience.
Recommended
KRISTI B. from Don Bessette Hyundai responded on 01/02/2021 12:55 PM

Hi Gerilyn!

Thank you so much for the 5 star review of Don Bessette Hyundai on SureCritic. We are so thankful that you always choose Don Bessette for ALL of your vehicle needs. Terry Epps is always here to help!!

Thanks again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
Verified Customer
Minot, ND
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Great Customer Service
Darrel really helped me find the car I wanted. The management was great at exhausting all options to find the exact specs I wanted for the vehicle!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/02/2020 11:59 AM

Levy,

Thank you so much for the 5 star review for Don Bessette Hyundai on SureCritic!! We greatly appreciated the review AND you choosing us to help you with your vehicle needs. We are here for any questions you may have and/or any concerns.

Thank you again,
Kristi

Employees worked with
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KRISTI BURGESS
General Sales Manager
Verified Customer
Garrison, ND
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customer Verified Customer
Category: Sales
Friendly
Terri was great and made sure I got what I wanted. Love my Tucson
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/01/2020 06:53 AM

Thank you so much for the kind 5 STAR SureCritic review of Don Bessette Hyundai and Mr. Terry Epps!  We really strive to help our guests find the RIGHT vehicle at the RIGHT price; and your review validated our reaching that experience for you! Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
avatar
KRISTI BURGESS
General Sales Manager
Verified Customer
Garrison, ND
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customer Verified Customer
Category: Sales
Friendly
Terri was great and made sure I got what I wanted. Love my Tucson
Recommended
KRISTI B. from Don Bessette Hyundai responded on 12/01/2020 06:53 AM

Thank you so much for the kind 5 STAR SureCritic review of Don Bessette Hyundai and Mr. Terry Epps!  We really strive to help our guests find the RIGHT vehicle at the RIGHT price; and your review validated our reaching that experience for you! Please let us know if we can be of any further assistance.
Thank you again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
avatar
KRISTI BURGESS
General Sales Manager
SS
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Shin S.
Minot, ND
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
verified customer Verified Customer
Category: Sales
very good
good smooth process from finding a model and trim to closing and driving home. Chris was very helpful in this process
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 04:00 PM

Greetings Shin, 
Thank you so much for reviewing Don Bessette Hyundai and Chris Rehder on SureCritic. WE ARE SO THANKFUL for the 5 STAR REVIEW!! We greatly enjoyed assisting you with your new Hyundai Kona. Please let us know if you have any questions, we are available to answer them at any time.
Thanks again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
avatar
KRISTI BURGESS
General Sales Manager
SS
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Shin S.
Minot, ND
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
verified customer Verified Customer
Category: Sales
very good
good smooth process from finding a model and trim to closing and driving home. Chris was very helpful in this process
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 04:00 PM

Greetings Shin, 
Thank you so much for reviewing Don Bessette Hyundai and Chris Rehder on SureCritic. WE ARE SO THANKFUL for the 5 STAR REVIEW!! We greatly enjoyed assisting you with your new Hyundai Kona. Please let us know if you have any questions, we are available to answer them at any time.
Thanks again,
Kristi Burgess, GSM

Employees worked with
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KRISTI BURGESS
General Sales Manager
avatar
KRISTI BURGESS
General Sales Manager
DB
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Danny B.
Minot, ND
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customer Verified Customer
Category: Sales
Still a great place
Just bought my 3rd car from Terry, he got me out of a higher interest loan and into a brand new car. Thanks for talking to me Terry!
Recommended
KRISTI B. from Don Bessette Hyundai responded on 11/16/2020 03:57 PM

Hello Danny~
Thank you so much for giving Don Bessette Hyundai AND Mr. Terry Epps a 5 STAR review on SureCritic!! We really appreciate your taking the time to not only review; but also, include some very nice comments. We thank you and look forward to seeing you in the store!
My Best,
Kristi Burgess, GSM

Employees worked with
avatar
KRISTI BURGESS
General Sales Manager
Displaying Review 41 - 60 of 77 in total
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