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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kent Odekirk
KO

Kent Odekirk

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(149 reviews)
81

Reviews of Kent Odekirk

Verified Customer
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customer Verified Customer
10
Category: Service
Super fast and superb service
This is the first dealership that has an on-time service department. Bravo to your front and back line technicians
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:38 AM

Anonymous, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with
KO
Kent Odekirk
MP
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MARSHA P.
Coulee Dam, WA
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customer Verified Customer
10
Category: Service
Great service
Great customer service all around every department great environment I always leave feeling taken care of
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2022 04:34 PM

Marsha, thank you for the great review! We're very proud of our team and glad that you are a part of the Mike White Ford family! We look forward to serving you again in the future.

Employees worked with
KO
Kent Odekirk
PM
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PATRICIA M.
Rathdrum, ID
Ford Maverick
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2022
verified customer Verified Customer
10
Category: Service
Reset
I wish they would remember to reset my oil gage when they are done!!!!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2022 04:31 PM

Patricia, thank you for letting us know about this issue. We cannot improve unless we know where our weaker areas are. We have discussed this situation with our team and will work hard to ensure that this doesn't happen again. 
Thank you.

Employees worked with
KO
Kent Odekirk
Verified Customer
Priest River, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2022
verified customer Verified Customer
10
Category: Service
Great service
I always have received great service from Mike White Ford, so there’s never a hesitation when it comes to servicing my Ford. I always go to Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:53 PM

Anonymous, thank you for the great review! We're so glad that you choose to bring your vehicle to us and we promise to keep continuously improving for you!

Employees worked with
KO
Kent Odekirk
MD
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MARGUERITE D.
Athol, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2022
verified customer Verified Customer
10
Category: Service
Good Job!
As always, the service crew was wonderful!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:47 PM

Marguerite, thank you for the wonderful review! We're so glad that you've had multiple good experiences with our team! We look forward to serving you again in the future.

Employees worked with
KO
Kent Odekirk
LC
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LESLIE C.
Coeur D Alene, ID
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customer Verified Customer
10
Category: Service
Normal service of car.
Arrived 5min. early, was met by service person filled out work order. Staff friendly and professional as always. has coffee in waiting room and service completed in good time. Price has gone up, but so has everything else. But great service for the Bucks. Have come to this dealership sense buying my care here, and always leave happy. thanks Guys.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:26 PM

Leslie, thank you for the great review! We're so glad that your experience was pleasant and we appreciate that you keep returning. We look forward to serving you again in the future.

Employees worked with
KO
Kent Odekirk
JY
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JOHN Y.
Dalton Gardens, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customer Verified Customer
10
Category: Service
Quich & easy !
All phases of the service of both of my vehicles ( 2017 F-150 and my 2015 Expedition ) were handled in a professional manner and on time. The service report was well explained and thorough.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:23 PM

John, thank you for the great review! We're so glad that your experience went well with both of your vehicles. We look forward to serving you again in the future!

Employees worked with
KO
Kent Odekirk
WN
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WALTER N.
Post Falls, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2022
verified customer Verified Customer
10
Category: Service
Excellent job.
Very professional, knowledgeable and friendly. They make you look forward to your next visit. Thank you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:17 PM

Walter, thank you for the excellent review! We're so glad that you had such a positive experience. We look forward to serving you again in the future!

Employees worked with
KO
Kent Odekirk
BL
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BRIAN L.
Athol, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2022
verified customer Verified Customer
10
Category: Service
6 years of excellent service.
I expect excellent service each time because that is what is provide. They never fail and usually exceed those expectations. Thanks again!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:15 PM

Brian, thank you for your kind words. We are truly honored to have earned your business for 6 years. We hope to continue to do so in the future. Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
DL
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DONALD L.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2022
verified customer Verified Customer
10
Category: Service
Friendly service guy, car completed on time, glad I don't have to do it anymore!
It was just a synthetic oil service but Kent was really cool and went over all the inspection points with me in detail. The car was promptly completed and promptly ready when I picked it up. The price was super reasonable! Thanks everyone at Mike White!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/26/2022 02:32 PM

Donald, thank you for the 5 star review! We're glad that you had such a pleasant experience with Kent and our team! We look forward to serving you again in the future!

Employees worked with
KO
Kent Odekirk
JD
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JIM D.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2022
verified customer Verified Customer
10
Category: Service
F150 service
Cole and Kent were fantastic. They greeted me and took care of my additional concerns and answered my questions. They took my truck when scheduled and had it back to me when they said.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:57 PM

Jim, thank you for the fantastic review! We're so glad that you had such a good experience with Cole and Kent. We will be sure to pass along your kind words. Thank you for choosing Mike White Ford.

Employees worked with
KO
Kent Odekirk
Verified Customer
Coeur D Alene, ID
Honda Civic Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2022
verified customer Verified Customer
6
Category: Service
Easy oil change
Easy to schedule but didn't seem to have a lot of time slots to work with.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:56 PM

Anonymous, thank you for the positive feedback. We are always working on increasing capacity for more time slot availability, but we're glad that your experience went well overall. Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
DG
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DON G.
Rathdrum, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customer Verified Customer
10
Category: Service
Great experience
Great experience as always. Customer service greeted me very nice and a timely manner. Very accommodating to early drop off.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:54 PM

Don, thank you for the 5 star review! Early drop off is something that we always encourage for our guests! We're always happy to help. Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
WP
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WILLIAM P.
Coeur D'Alene, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2022
verified customer Verified Customer
10
Category: Service
Great experience with Kent.
He was professional and excellent in all steps for my car’s service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/19/2022 02:36 PM

William, thank you for the excellent review! We're so glad that you had such a positive experience with Kent. We'll be sure to pass along your kind words! Thank you for being part of the Mike White Ford Family!

Employees worked with
KO
Kent Odekirk
DM
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DONALD M.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2022
verified customer Verified Customer
10
Category: Service
Everyone is Awesome!’n
We always have a great experience when we bring our truck in for service. We normally deal with Cole but all of the guys have been pure perfection. There’s great communication so we know what to expect and there are no surprises.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/14/2022 02:18 PM

Donald, thank you for the awesome review! We're so glad that you've had multiple great experiences with our team! We'll be sure to pass along your kind words to Cole and the team! Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
Verified Customer
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2022
verified customer Verified Customer
10
Category: Service
Good
Schedule an oil change it went well
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/14/2022 01:58 PM

Anonymous, thank you for the 5 star review! We're glad that your oil change went well! We look forward to serving you again in the future!

Employees worked with
KO
Kent Odekirk
KV
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KENNETH V.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2022
verified customer Verified Customer
10
Category: Service
Had a quick oil change with inspection. Thank you
The whole experience was seamless
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2022 03:57 PM

Kenneth, thank you for the 5 star review! A seamless experience is what we always strive for! Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
JL
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JAKE L.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2022
verified customer Verified Customer
10
Category: Service
Great service!
Went in for an early morning oil change and they delivered at promised on the estimated time of completion.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2022 03:57 PM

Jake, thank you for the great review! We're glad that your oil change was timely and pleasant! We look forward to serving you again in the future. 

Employees worked with
KO
Kent Odekirk
Verified Customer
Blanchard, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2022
verified customer Verified Customer
10
Category: Service
Great service
On time, thorough, asked about any concerns for them to look at. Did so, and provided suggestions that suited me best. Completed work in a time;ly manner and on schedule.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2022 03:52 PM

Anonymous, thank you for the 5 star review. We're very proud that you trust us with your vehicle concerns! Thank you for choosing Mike White Ford!

Employees worked with
KO
Kent Odekirk
LG
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LETICIA G.
Coeur D Alene, ID
Ford Transit Chassis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2022
verified customer Verified Customer
2
Category: Service
See beliw
The staff did not address my concern. I was clear about my keys bring left IN the van since I had to work passed closing. I was not able to collect my keys the service deportment was closed.
Employees worked with
KO
Kent Odekirk
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