Business Solutions

OA
gravatar

OTILIA ARAUJO

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 reviews)
75
Send a Message to OTILIA

MA
gravatar
Maria A.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customer Verified Customer
0
Category: Sales
Awsome customer service from the sales dept.
My sales consultant Eunice was awsome and her sales dept also. As for the service dept I will not deal with with them, lack of customer service. I will take my palisade to a different dealership for service.
Employees worked with

WC
gravatar
Wilson C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customer Verified Customer
Category: Sales
Awesome customer service
Unice was awesome, amazing, nice, polite, honest and simply the best
Recommended
Employees worked with

MB
gravatar
Michele B.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Sales
Sales
The sales staff outstanding
Recommended
Employees worked with

AB
gravatar
Alberto B.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customer Verified Customer
Category: Sales
Slogan says it all
“No bull” came to see a car and ended up leaving with two. Will definitely be back again.
Recommended
Employees worked with

JK
gravatar
Joann K.
Scottsdale, AZ
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Sales
great dealership
Great dealership. And I had to drive farther to get to this dealership. The staff was attentive and treated my with respect.
Recommended
Employees worked with

NV
gravatar
Natalie V.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
Great Service
Hyundai has been amazing since the first time I purchased a car at this location! The staff is full of friendly people that truly care about your wants & needs. Eunice was awesome at finding every detail that mattered to me. Mr. Pitts in the financial department was great at explaining each aspect of our sale. We love Earnhardt Hyundai!
Recommended
Employees worked with

TP
gravatar
Tasha P.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customer Verified Customer
Category: Sales
Best car dealership I’ve ever dealt with
Right from the start everyone was so friendly. There is no pressure there is no feeling like I had to buy something they took their time and showed me the cars I wanted to see and I test drove my sales rep was absolutely great I loved your personality
Recommended
Employees worked with

CS
gravatar
Cynthia S.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customer Verified Customer
Category: Sales
Great sales experience
Eunice Araujo did a great job assisting us with the purchase. Thank you!
Recommended
Employees worked with

MD
gravatar
Michael D.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customer Verified Customer
Category: Sales
Earnhardt Hyundai Avondale
Great dealership with continuous customer service. Great internet sales representatives.
Recommended
Employees worked with

GF
gravatar
Gema F.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customer Verified Customer
Category: Sales
Five star Rating. Friendly, Efficient, Convenient.
This is my first time purchasing a vehicle from Hyundai and I am completely satisfied with the deal and my amazing new Sonata. The personnel was professional, friendly and helpful when it came to selecting my new vehicle. I am forever grateful.
Recommended
Employees worked with

KH
gravatar
Kathleen H.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
No pressure,
Eunice did a great job answering all my questions and helping me find my perfect vehicle!
Recommended
Employees worked with

WN
gravatar
Willard N.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Sales
It's All Good !
Very easy to work with.
Recommended
Employees worked with

LR
gravatar
Letty R.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customer Verified Customer
Category: Sales
Very good
We really like the seller , she was certainly professional and knowledgeable, when I told her the type of car I was looking for she was on it , and also what I like about this seller was that she wasn't pushing me to buy it ,she gave me my time to answer her or to go back to this dealership was awesome.
Recommended
Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
verified customer Verified Customer
Category: Sales
Exceptional service
Exceptional service
Recommended
Employees worked with

Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2020
verified customer Verified Customer
Category: Sales
Great SalesLady
My salesLady, made this experience relaxed & enjoyable. It was really fun to buy a new car.
Recommended
Employees worked with

JC
gravatar
Joellen C.
Goodyear, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
verified customer Verified Customer
Category: Sales
Exactly what I wanted and more.
Great customer service. Paperwork was organized and easy to go through.
Michael Willard was flawless at facilitating the whole process, test drive and final sale. He was patient, listened and answered every question or concern.
Recommended
Employees worked with

JC
gravatar
Joellen C.
Goodyear, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
verified customer Verified Customer
Category: Sales
Exactly what I wanted and more.
Great customer service. Paperwork was organized and easy to go through.
Michael Willard was flawless at facilitating the whole process, test drive and final sale. He was patient, listened and answered every question or concern.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2020
Category: Sales
Love my Santa Fe
Purchased from AAA
Recommended
ANDRES M. from Earnhardt Hyundai responded on 10/09/2020

Hello Joellen,

 Thank you for talking with your AAA Agent. I appreciate your business and understanding. I will be resending you the survey now.

Thank You,
Dre Martinez
Sales Manager
Earnhardt Hyundai
623-388-5800 Office
andres.martinez@earnhardt.com

Employees worked with

Verified Customer
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customer Verified Customer
Category: Sales
Love my dealership
Couldn’t be more happy , Bruce and Eurince where awesome
Recommended
Employees worked with

DS
gravatar
Debra S.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2020
verified customer Verified Customer
Category: Sales
Earnhardt Hyundai and Costco make buying a breeze
We used the Costco program to purchase our car from Earnhardt Hyundai. The process went very smoothly, Eunice was our Sales person and did a fantastic job. They had the car we wanted and answered all our questions. It was an excellent buying experience!
Recommended
Employees worked with

Displaying all 19 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.