Business Solutions

RM
gravatar

Rudy Martinez

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(25 reviews)
95
Send a Message to Rudy

Verified Customer
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Category: Sales
Ken Ganley Hyundia
Very Good Service !!!

TS
gravatar
Thomas S.
Milan, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customer Verified Customer
10
Category: Sales
Thomas S.
Gary Grow was our salesperson and he was awesome. The whole process went really smooth

MB
gravatar
Melissa B.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Category: Sales
Helpful and polite
Upon chatting with a salesperson on the website, Josh contacted me immediately when an Elantra arrived at the dealership. He was very helpful and polite without being pushy. He and his team took care of everything, including guiding us through how to set up and use Bluelink/Android Auto.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 03/30/2022

We appreciate your positive review about your recent experience with us!


RS
gravatar
Richard S.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Category: Sales
Very pleasant experience
Our agent Sam Moralas was extremely helpful in choosing the right vehicle to fit our needs. Since we were going down from two cars to one there was a little more work involved and it needed to be equipped to suit both drivers. Could not be happier with our new vehicle and Sam was very thorough in explaining all the options.

ES
gravatar
Edward S.
Lorain, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
9
Category: Sales
Service and deal was painless
2car from ganley in 2years . I hate Haggling over cars told them this was in and out 45 minutes next day paperwork was done in less than 37 minutes I definitely would go back again. My sales person Sam was Excellent
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Edward,
Thank you for the Review


JP
gravatar
Jennifer P.
Sandusky, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
So Glad I Made the Switch from Nissan
I've been a loyal Nissan owner for many years but my last Murano just didn't have the features I was looking for. I am so glad I made the change to the Hyundai Tucson, it has everything I want & so much more. Gary Grow did an excellent job of getting me the deal I wanted in the price range I needed!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Jennifer,
Congrats on your new car, thank you for the review and sharing your experience with us!


MB
gravatar
Mark B.
Sandusky, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
2022 Hyundai Sonata SEL PLUS
It is a Beautiful Sedan , very Hi tech !!!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Mark,
Congrats on your new car, thank you for the review!


PC
gravatar
Paulette C.
Berea, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customer Verified Customer
10
Category: Sales
The Best Hyundai Dealership
Everything about my leasing experience at Ken Ganley Hyundai Norwalk was excellent. The entire staff is knowledgeable, courteous and thorough. From finding the vehicle that fits your wants, needs and budget was exceptional. Love my new 2022 Hyundai Sonata.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Paulette,
Congrats on your new Sonata, thank you for the review and sharing your experience with us!


RT
gravatar
Robert T.
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customer Verified Customer
10
Category: Sales
1st time Hyundai owner and very satisfied
Quick and simple buying experience as Gary Grow did a fantastic job in getting me a deal on my 2022 Santa Fe which has so many cool safety features as I'm very pleased and a proud owner. I wasn't even planning of buying anything until I saw in person my Santa Fe and how amazing it look sitting in the show room. I'm glad I decided to stop in as I couldn't believe I left knowing that I was going to be driving such an amazing SUV
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Robert,
Congrats on your new car, thank you for the review and sharing your experience with us!


TJ
gravatar
Tina J.
Sylvania, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
10
Category: Sales
Wonderful buying experience
I am quite appreciative of the buying experience at Ken Ganley Hyundai, Norwalk. The entire buying experience was wonderful. I was searching for a vehicle online. I had a positive interaction with two people via the website. The salesman, Gary Grow, met us immediately and was quite knowledgeable, professional, and friendly. He immediately put my wife at ease which is of note as she does not enjoy car shopping. Everyone we worked with and came in contact with at Ken Ganley Hyundai made us feel at home. Cannot imagine a better car buying experience! Strongest recommendation!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022

Hi Tina,
Congrats on your new car, thank you for the review and sharing your experience with us!


Columbus, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customer Verified Customer
10
Category: Sales
Candy was great and I love my car. I couldn't be more happy with Ken Ganley.
I wasn't even really planning on buying a car until I saw the Elantra, even then I wasn't sure I was going to do it, but Candance made me feel comfortable through-out the purchasing process and really helped me out with the process of me buying my first new car.

Overall great place to buy a new car.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2021
0
Category: Sales
Ken Ganley Hyundai Norwalk is Great, Hyundai sends too much spam to my email for me to care.
Ken Ganley Hyundai Norwalk is great, not issues there. Used part of the dealer sucks though.

Hyundai wanted me to fill out the survey so bad so, there ya go.
Rudy M. from Ken Ganley Hyundai Norwalk responded on 10/25/2021

FOLLOW UP WITH CUSTOMER FOR RESCORE


PS
gravatar
Pamela S.
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customer Verified Customer
10
Category: Sales
Great experience
Sam Morales made processing my new car lease effortless. She communicated well each step and couldn't be more happy with the process.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/23/2021

Hi Pamela,

Thank you for your business and the 5 Stars!


JB
gravatar
Joseph B.
Mansfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customer Verified Customer
10
Category: Sales
Amazing Sales Experience
I have purchased 2 new Hyundai’s from Ken Ganley, and my mother has purchased 1.

It’s always a pleasure to work with Jon Fraley… he is very personable and makes you feel like family, and puts you first!

The rest of the staff at Ken Ganley is always friendly as well, including the finance department and the service department… and the purchase process has always been completed quickly, without a hitch!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/14/2021

Hi Joseph,

Thank you for your Business and the 5 stars!


Verified Customer
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customer Verified Customer
10
Category: Sales
Great Staff, Great Experience
Zach was wonderful and his team made the experience all the better. Didn’t feel pressured and felt they truly wanted to help
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/14/2021

Hi cortney,

Thank you for your Business and the 5 stars!


TC
gravatar
Tracy C.
Fremont, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customer Verified Customer
10
Category: Sales
Salesman
Gary grow did an exceptional job explaining the lease vs buying. He was very knowledgeable and friendly
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/25/2021

Thank you Tracy for the 5 starts!


Verified Customer
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customer Verified Customer
10
Category: Sales
Great!
Was very happy with our salesman, Gary! Had a great experience & will go back when buying our next car!!!
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/18/2021

Thank you for the 5 stars, We really appreciate your business!


VB
gravatar
Vicki B.
Sandusky, OH
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
verified customer Verified Customer
10
Category: Sales
Vicki B.
Excellent service and sales team! My sales rep, Jonathan Farley is the best.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/18/2021

Thank you for the 5 stars Vicki We really appreciate your business!


EF
gravatar
Erin F.
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customer Verified Customer
Category: Sales
Great Service,Great people
Service was great,simple and no headaches made purchasing a car enjoyable,will definitely be going back.
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/30/2021

Hi Erin, 

Thank you for Your Business!


GH
gravatar
Gloria H.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customer Verified Customer
Category: Sales
No pressure sales!
Best overall experience at buying a new car! I felt like they really cared about me as a person. Sam Morales was amazing! She was very helpful and made the process painless. Will definitely go back.
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/30/2021

Hi Gloria,

Thank you for the 5 stars!


SS
gravatar
Sue S.
Bucyrus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Sales
Ease of dealing and Amy makes servicing in her dept. great and easy
Always enjoy our communication with Jonathan Fraley, whom we've have dealt with for the 7yrs, Thanks, Jon
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 07/15/2021

Thank you Sue for your business and the 5 stars!


Displaying Review 1 - 20 of 25 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.