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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(104 reviews)
91

Reviews of Stephanie Pless

EF
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ELLIOT F.
Wilmington, NC
2018 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2026
verified customerVerified Customer
10
Great service
Best experience every time I come in.
The staffing are helpful and find the best possible price for service your car.
Employees worked with
SP
Stephanie Pless
Service Advisor
RD
RAY D.
Wilmington, NC
2000 Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2026
verified customerVerified Customer
10
Great Service by Trusted Team
Thank you for the professional care and service you have provided these past years. Our cars run as hoped thanks to Green Meadows team of skilled technicians.
Employees worked with
SP
Stephanie Pless
Service Advisor
ER
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EVE R.
Wilmington, NC
2021 Kia Soul
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2026
verified customerVerified Customer
0
Not going back
This is long, but lots of info. Brought in my car for my second oil change. Just like the first appointment I got a list of things that they “suggested” I needed to have done. On that list was a new rear wiper and changing the engine air filter and the cabin air filter. I said I would take care of those items myself. Now at my second appointment I’m told I still need to have those items replaced. I asked if they looked at the filters and the wiper and she said no, she was basing it off of the fact that Carfax did not report that they had been change. When I told her I changed them her answer was that if I did it myself it was not reported to Carfax 👀Also I was sent pictures of my battery and was told it was in bad shape and needed to be replaced, this was marked urgent. Then I was called and i explained that my battery was replaced in the last 2 years. She then said the battery in my car was from 2019. My car is a 2021 so that’s impossible. Keep in mind she said those are the same batteries that they installed. I called the mechanic that installed the battery and was told is was a 2023 battery and they would replace it for free under warranty. When I called back to say I was all set she said she called the battery company and they confirmed what my former mechanic told me and said she could get it warrantied but I would have to pay almost $50 for labor. It seems like they are trying to sell things that they are not even looking at. So I paid $97.45 for an oil change and I think that will be my last visit there.
Employees worked with
SP
Stephanie Pless
Service Advisor
RD
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Richard D.
Wilmington, NC
2020 GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2026
verified customerVerified Customer
10
Best shop in Wilmington
Honest evaluation with pictures. Fair pricing and great communication.
Employees worked with
SP
Stephanie Pless
Service Advisor
JM
JUNE M.
Wilmington, NC
2017 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2026
verified customerVerified Customer
10
Routine maintenance for daughter’s vehicle
I have been going to Green Meadows for many years. The thing that kept me going there was the honesty of their employee Dave. He always told me what the problem was and never made me do more than was necessary to my car, but always kept safety first. Although Dave isn’t there anymore his legacy is. Stephanie is definitely also a reason why I keep coming back. Caring and kind and very helpful. They stand behind their work.
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2024 Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2026
verified customerVerified Customer
10
Excellent Service Again Thank You!
Always experience excellent service! Thanks again!
Employees worked with
SP
Stephanie Pless
Service Advisor
GD
GENIEL D.
Winnabow, NC
2024 Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2026
verified customerVerified Customer
10
Always a Pleasure
Finding a trustworthy mechanic can be tough, but Green Meadows Automotive is the real deal. They are prompt, honest and reliable. I never feel like I'm being upsold on repairs I don't need. Highly recommend!
Employees worked with
SP
Stephanie Pless
Service Advisor
GB
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GREG B.
2017 Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2026
verified customerVerified Customer
10
Pre-purchase inspection
Stephanie was great! She called me 3 different times to explain, update, and review the results of the inspection I had ordered on a vehicle I was ready to purchase. It identified a needed $3,600 oil leak repair! Dodged a bullet! I highly recommend Stephanie and Green Meadows Automotive. Very professional and thorough!
Employees worked with
SP
Stephanie Pless
Service Advisor
AS
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Anthony S.
Wilmington, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2026
8
Auto Inspection
Nice people and attentative to details.
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2016 Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2026
verified customerVerified Customer
8
State Auto Inspection
I forgot twice to bring my truck for my appointment. They just rescheduled me and were nice about it. Some shops would have been rude gave me attitude. Plus they adressed some preventative items I would not have thought about
Employees worked with
SP
Stephanie Pless
Service Advisor
SP
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STEPHANIE P.
Wilmington, NC
2020 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2026
verified customerVerified Customer
10
GREAT EXPERIENCE
Top notch business. They explained what was needed and all my issues went away.
Employees worked with
SP
Stephanie Pless
Service Advisor
MO
MELISSA O.
Wilmington, NC
2017 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
verified customerVerified Customer
10
Always Fantastic!
Ever since Rackley’s closed we were struggling to find a place we trusted. Green Meadows was recommended and they are great! I love the thorough checks they do and the fantastic communication!
Employees worked with
SP
Stephanie Pless
Service Advisor
KC
KRISTIN C.
2013 GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
verified customerVerified Customer
10
Fantastic
Very quick with responses as well as service times. Everyone I've spoken with has been professional, knowledgeable, and very nice!
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
2019 Kia Stinger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
verified customerVerified Customer
8
Great customer service
Had headlights and drive belt replaced, as well as an oil change. Very friendly and timely.
Employees worked with
SP
Stephanie Pless
Service Advisor
TP
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Tony P.
Wilmington, NC
2006 Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2026
verified customerVerified Customer
10
Amazing first experience!
I knew from the moment I stepped in the shop that I made the right decision on this company! What a great experience. Friendly people! Very thorough and what they do. Made it very easy to feel like I could trust them and made the right decision. Definitely looking forward to the beginning of a great relationship with this shop.
Employees worked with
SP
Stephanie Pless
Service Advisor
EB
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ED B.
Wilmington, NC
2016 Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2026
verified customerVerified Customer
10
State inspection
As always, best in everything. Been taking care of my vehicles for many years. I don’t even think about going anywhere else!!
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2020 GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2026
verified customerVerified Customer
10
Suspension repair
As always, the team at Green Meadows exceeded expectations. They set the standard for how automotive repair should be.
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2012 Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2026
verified customerVerified Customer
10
Car inspection
I needed to have a car inspection done quickly. I was able to get an appointment promptly and was greeted warmly upon arrival. My inspection was done immediately and there were a fee minor repairs thay needed attention. They gave me a quote and then did the repairs at a fair rate. They also informed me of issues that will need attention soon, but did not pressure me into anything. I would definitely take my car there again for service.
Marc G. from Green Meadows Automotive responded on 02/02/2026 02:14 PM

We appreciate your positive feedback and are glad to hear about your timely experience with us. Your trust in our service means a lot, and we look forward to assisting you again.

Employees worked with
SP
Stephanie Pless
Service Advisor
BL
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BRYAN L.
Wilmington, NC
2018 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2026
verified customerVerified Customer
10
Quick and Affordable
Green Meadows Automotive found the issue and then notified me of the estimate to fix by text. The inspection report was clear and once I approved the estimate they had it fixed in a day. Will definitely send my friends here!
Marc G. from Green Meadows Automotive responded on 02/03/2026 04:51 AM

We appreciate your support and are glad you had a positive experience with our inspection and repair process. 

Employees worked with
SP
Stephanie Pless
Service Advisor
RD
RAY D.
Wilmington, NC
2000 Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2026
verified customerVerified Customer
10
Great Service by Professionals
Green Meadows continues to excel in super service to maintain our family vehicles. Stephanie and Shop Manager Mark are top notch dealing with customer scheduling, reception, and post service assistance for its clients. I have never felt like a “transaction” or another “number” but rather a valued client.

The GM team of mechanics is probably one of the best in the Wilmington area. They are experienced to deal with any vehicular issue. Billie, a seasoned GM mechanic, is my “rock star” who has worked on my “vintage” car over the past 5 years. Before any repair or service is performed (except routine items like an oil change or inspection), Stephanie or Mark will discuss with you the issue; the planned fix, time needed, and cost. In most cases, the issue is documented with photos that track these items and their resolution. Additionally, the urgency of the repair is noted. As a result, I am much more aware of my car’s overall mechanical wellbeing and focused on those issues necessary for the safe and efficient operation of my vehicle. Final comment is about cost. Having been a past client of both a dealership’s service department and a private garage, I have never felt that my service by Green Meadows was overpriced or filled with questionable charges. The value is good for the excellent service I have received. As a result, I trust Green Meadows and it’s dedicated team members in the front office and in the service bays. Thank you.
Marc G. from Green Meadows Automotive responded on 02/03/2026 04:54 AM

We appreciate your feedback on our service and dedication to customer care. It's rewarding to know that you feel valued and trust our team with your vehicle.

Employees worked with
SP
Stephanie Pless
Service Advisor
Displaying Review 1 - 20 of 104 in total
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