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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(131 reviews)
90

Reviews of Stephanie Pless

Verified Customer
2000 Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2025
verified customerVerified Customer
10
Excellent service
The team at Green Meadows Auto provided friendly, concise and timely communication throughout the service experience. I appreciated the reminder the day before my service appt confirming the desired service. I was extremely impressed with the thoroughness and detail the tech provided in the multi point inspection which discovered some safety repairs that were necessary that I was not aware of. Lastly, given these findings and even under the limited timeframe I had requested, they assisted me in prioritizing which repairs were absolutely necessary at that time and completed those repairs. They also helped me plan for the repairs that could be pushed to the next service appt. I have full confidence and trust that they are looking out for my best interest and safety.
Marc G. from Green Meadows Automotive responded on 10/27/2025 08:59 AM

We appreciate your feedback and are pleased to hear that our team provided thorough communication and prioritized your safety. Thank you for choosing Green Meadows Automotive for your service needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
HM
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HAYES M.
Castle Hayne, NC
2017 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2025
verified customerVerified Customer
10
Green Meadows experience
Very happy with the service provided. There was great communication, the work was done quickly and efficiently T a good price.
Employees worked with
SP
Stephanie Pless
Service Advisor
FG
FRAN G.
Wilmington, NC
2013 Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2025
verified customerVerified Customer
8
Great service
Green Meadows Garage is always very respectful, friendly and provide quick service. They listen and explain very well.
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:13 PM

We appreciate your feedback and are glad to hear that our team provided respectful service and clear communication. Your satisfaction is important to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
BM
BRIAN M.
Rocky Point, NC
2017 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2025
verified customerVerified Customer
10
2017 Explorer water pump
Green Meadows Auto has great customer service along with top notch techs to handle all of your automotive needs small or large . You won’t be disappointed
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:17 PM

We appreciate your positive feedback and are glad to hear you value our customer service and skilled technicians. Your satisfaction motivates us to maintain high standards.

Employees worked with
SP
Stephanie Pless
Service Advisor
ST
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STEVE T.
Wilmington, NC
2011 Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2025
verified customerVerified Customer
10
Honest and trustworthy!
Green Meadows staff is honest and willing to take the time to explain what is wrong with the car, what that part does to make it run etc. The staff will also explain what needs to be done immediately, what work you will eventually need in the future. So much better than bringing it back to a dealership for repairs!
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:18 PM

We appreciate your feedback and are glad you find our staff knowledgeable and honest. Your satisfaction is important to us, and we value your support.

Employees worked with
SP
Stephanie Pless
Service Advisor
NP
NANCY P.
Wilmington, NC
2018 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2025
verified customerVerified Customer
10
Great service
As always Green Meadows took care of everything I needed, reviewing with me what I might need in the future. They are fair and efficient and I highly recommend.
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:18 PM

We appreciate your feedback and are glad to hear you found our service fair and efficient. Thank you for recommending us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
Verified Customer
Wilmington, NC
2017 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
verified customerVerified Customer
10
EXCELLENT CUSTOMER SERVICE AND STELLAR REPAIRS
We have taken all of our vehicles to Green Meadows for years! All I can say is WOW! The care we receive there is always top notch! I’ve had issues with my vehicle in the past and I know it will be repaired right the first time! I highly recommend this place to anyone to needs maintenance or repairs done!! Great job guys!
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
MJ
MARIA J.
Wilmington, NC
2016 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Best in town
Had a battery issue at the worst possible time. They not only got me in on a busy day, my battery was still under warranty so there was no charge. That's why all my cars will always be serviced there. Love this place.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:17 AM

We appreciate your loyalty and are glad we could assist you during a busy time. Your continued trust in us is invaluable.

Employees worked with
SP
Stephanie Pless
Service Advisor
HM
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HAYES M.
Castle Hayne, NC
2017 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
verified customerVerified Customer
10
Customer service at Green Meadow Automotive
Quick, efficient and communicated well
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:18 AM

We appreciate your feedback on our quick and efficient service and effective communication! 

Employees worked with
SP
Stephanie Pless
Service Advisor
AL
ALLAN L.
Wilmington, NC
2025 Rivian R1T
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2025
verified customerVerified Customer
10
Fair and Honest
I found Green Meadows a few years ago and they have become my go to mechanic.

I always feel like I'm treated fairly and the work is always good.

I highly recommend!
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:33 AM

We appreciate your loyalty and recommendation. It’s great to hear you feel treated fairly and satisfied with our work.

Employees worked with
SP
Stephanie Pless
Service Advisor
JH
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JASON H.
Hampstead, NC
2017 Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
AWESOME!
My experience was awesome as usual!
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:34 AM

We're glad to hear you had another great experience with us. Thanks for always choosing us Jason!! 

Employees worked with
SP
Stephanie Pless
Service Advisor
CS
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CAMERON S.
Wilmington, NC
2016 Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Great shop
Great work // loved the approve and deny feature with transparent pricing.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:38 AM

We appreciate your positive feedback and are glad to hear you enjoyed our transparent pricing and features. Your satisfaction is important to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Leland, NC
2017 MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
My 1 1/2 hours spent at Green Meadows Automotive
Stephanie is a treasure. I was surprised to be welcomed by a lady (like myself) who eloquently answered my Mechanic worries and put me at ease.
The mechanic worked on my car and I did not have a long wait.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:40 AM

We appreciate your positive feedback about our team's service and glad to hear your experience was so reassuring and efficient.

Employees worked with
SP
Stephanie Pless
Service Advisor
PG
PAUL G.
2010 Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Schedule maintenance plus
Excellent and professional service.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:41 AM

We appreciate your feedback on our services and are glad to hear about your positive experience. Thank you for choosing us.

Employees worked with
SP
Stephanie Pless
Service Advisor
TJ
TIM & CHRIS J.
Wilmington, NC
2009 Pontiac G8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
9
Timely service
Went in for an oil change, tire rotation and state inspection. I didn’t put a stop watch on them but it was all complete within 1hour. The digital response is nice to look over also.
Marc G. from Green Meadows Automotive responded on 08/06/2025 12:52 PM

We appreciate your positive feedback and are glad to hear about your efficient experience with our services. Thank you for choosing us for your automotive needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
EF
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ELLIOT F.
Wilmington, NC
2018 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Good review
Always do outstanding performance when ever I need work done and are willing to work with you on your budget which I like.
Marc G. from Green Meadows Automotive responded on 08/06/2025 12:54 PM

We appreciate your feedback and are glad to hear that our team meets your needs while being mindful of your budget. Your support means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
JC
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JOHN C.
Wilmington, NC
2011 GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Great Service
Green Meadows Automotive does excellent work and is very price competitive. Their customer care is outstanding!
Marc G. from Green Meadows Automotive responded on 08/06/2025 12:54 PM

Thank you for taking the time to share about your experience with us! 

Employees worked with
SP
Stephanie Pless
Service Advisor
HM
HARPER M.
Wilmington, NC
2014 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellent
Always excellent service with team that goes the extra mile to take care of customers. Thank you! Harper
Marc G. from Green Meadows Automotive responded on 08/06/2025 12:57 PM

Thank you Mrs. Mcdaniel! We appreciate your feedback and are glad to hear about your positive experience with our team. Your support means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
ST
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STEVE T.
Hampstead, NC
2007 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Always great service
Green meadows automotive is always my first call and first recommendation when I need or someone I know needs some auto repair.

Very professional and quick service, I will continue to use and recommend them.
Marc G. from Green Meadows Automotive responded on 08/06/2025 12:59 PM

We appreciate your trust in our services and your recommendations to others. Your support means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2014 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Excellent
I have gone to Green Meadows Automotive for years and had many repairs done. I have always been pleased with the service and the way they explain everything and how helpful they are. I trust their work and am very appreciative how nice they are. I would not go to anyone else.
Marc G. from Green Meadows Automotive responded on 07/14/2025 06:28 AM

We appreciate your long-standing trust in our services and are glad to hear that you find our explanations and assistance helpful. Your loyalty means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
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