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SureCritic / Hyundai Dealer / St. Charles Hyundai / TRAVIS J LONG
TL

TRAVIS J LONG

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 reviews)
58

Reviews of TRAVIS J LONG

Verified Customer
O'Fallon, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Return customer
Most always great service.
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2020 04:52 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
Verified Customer
Saint Charles, MO
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff
The staff is very helpful.
Recommended
Brad D. from St. Charles Hyundai responded on 04/02/2020 09:03 AM

Thank you for the great five star survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
ES
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Edward S.
Weldon Spring, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great people and great service
Top notch dealership
Recommended
Brad D. from St. Charles Hyundai responded on 03/18/2020 01:15 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
DC
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Dale C.
Foley, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Good
Recommended
Brad D. from St. Charles Hyundai responded on 02/05/2020 12:49 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
JF
gravatar
Joan F.
O Fallon, MO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The service Department at St. Charles Hyundai is topnotch. I had to have the passenger side mirror replaced on my 2020 Elantra and Brad took care of everything. He gave me the estimate, ordered the part and called when it was in so I could come in and get the car repaired. The repair took less than an hour and I was back on the road.

I would recommend this dealership highly!
Recommended
Brad D. from St. Charles Hyundai responded on 01/31/2020 04:57 AM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
JH
gravatar
James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Customer service was great. Fast in, fast out. Love that.
Recommended
Brad D. from St. Charles Hyundai responded on 01/15/2020 06:42 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
JH
gravatar
Jaimee H.
Saint Charles, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place to go for service
If you have to have work done on your car, there’s no better place than St Charles Hyundai....the employees are super friendly, they’re as fast as possible and have hot coffee to drink.
Recommended
Bob R. from St. Charles Hyundai responded on 12/17/2019 04:58 AM

Thanks for the great review,i look forward to  your next service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TL
TRAVIS J LONG
MC
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Michael C.
Saint Peters, MO
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Our 4th car from you guys
When we need a 5 th you our our 1st stop
Thanks for all you do
Mike Clark
Recommended
Bob R. from St. Charles Hyundai responded on 12/10/2019 11:44 AM

Thanks for the great review ,your business is greatly appreciated.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TL
TRAVIS J LONG
DB
gravatar
Denise B.
Weldon Spring, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Chris Johnson went above what I anticipated. I haven't owned a new car in over 18 years and when I had issues with my remote, Blue Link set up my appt. for that Monday and this was Friday. Little did I know that Hyundai had to order my part and it would take a few days. I arrived at my appt and Chris informed me that I was on the schedule but they didnt know why nor did they have the part ordered. Chris was able to get me a rental car, assured me they would take car of my car and get it working and kept in contact with me several times to let me know what was going on. He was able to order and expedite the headset unit I needed that day. I couldn't be happier with the service department and I know my car is being taken care of. Thank you again Chris for all you did.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/25/2019 01:35 PM

Thank you for the feed back and nice comment! I sincerely appreciate your business. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
TL
TRAVIS J LONG
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