TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1051 reviews)
73

BH
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BARBARA H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customer Verified Customer
10
Category: Service
2013 Ford Escape Service
I needed my lug nuts changed and I request a last minute appointment due to safety concerns and my need to travel in the next couple days. The service department took in my car the next day and had provided the service within a few hours.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 01:58 PM

Barbara, thank you for the 5 star review! We're so glad that we were able to ease your worries before traveling and make sure that everything was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DM
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DANIELLE M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customer Verified Customer
9
Category: Service
Oil Change
Staff was efficient and fast. Easy to drop off prior to appt.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:32 PM

Danielle, thank you for the 5 star review! We're so glad that your oil change went so well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DS
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DEBORAH S.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customer Verified Customer
10
Category: Service
Great Service
It’s not just hugging Chelsea or seeing Christian that’s keeps me coming back to Mike White Ford! It’s the great service my rig receives!!! And the salesman named Clint is just so adorable!
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:30 PM

Debbie, thank you for the great review! We're always glad to see you and agree that Chelsea and Christian hugs are excellent! We also recommend Clint hugs as well. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CR
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COLLEEN R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customer Verified Customer
10
Category: Service
Professional staff easy to work with
No issues, in and out within an hour. They had a system computer change so we had to get through that mess.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:28 PM

Colleen, thank you for the kind review. We're so grateful for your kindness and your patience as we migrate computer systems. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

HG
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HOLLY G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customer Verified Customer
10
Category: Service
Great service staff. Extremely helpful and knowledgeable.
I was scheduled to have the new tires purchased from White Ford installed today. Upon arriving for my appointment, I asked if by chance I might be able to have my truck serviced and was told yes they would do that also. I was so grateful as this was not part of today's appointment. Tyler Jorgensen, one of the service advisors, is the greatest! A real asset to White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:26 PM

Holly, thank you for the excellent review! We're so glad that your tire purchase experience was so smooth and that we were able to have your truck serviced as well! We will be sure to pass along your kind word to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SK
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SCOTT K.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customer Verified Customer
10
Category: Service
Great!
Great service. Done on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:23 PM

Scott, thank you for the great review! We're so glad that you had a good and timely experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CP
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CHRIS P.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customer Verified Customer
10
Category: Service
Perfect pro service
Crew is perfect and pro..wow I used to be a svc writer..these guys are pro
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:18 PM

Chris, thank you for the 5 star review! Were very proud of our team and so grateful for your kudos. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RV
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RUAL V.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Service
Its good
Tyler did great. I was welcomed and happy.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:51 AM

Thank you for the good review! We'll be sure to pass your kind words onto Tyler! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DO
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DAVID O.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customer Verified Customer
10
Category: Service
Nice place
Clean facility, good explanation of service recommendations.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:49 AM

David, thank you for the kind review! We're glad that you enjoyed our facility and our team! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SA
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STEVEN A.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customer Verified Customer
10
Category: Service
Great Service
Tyler was through in his explanation of service and also advising on tire purchase.
Service was timely, that is most appreciated
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:42 AM

Steven, thank you for the 5 star review! We're so glad that you had such a good experience with Tyler and that you were able to get the information you needed on tires. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RW
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ROGER W.
Plummer, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
verified customer Verified Customer
10
Category: Service
Great Experience with calm, professional atmosphere.
Michael Hedden was probably not expecting a walk-in prospect early on a Monday morning, yet he was able to adapt quickly, providing exceptional customer service, and knowledge. His low key, persistent approach definitely exceeded my expectations. Because he listened to me, after looking at a few vehicles, I ended up purchasing the first car Michael suggested. His attitude was one of positivity, which gave me confidence in the process as we moved forward. There were more than a few hurdles, (On my end.) that made it more complicated, yet Michael was unflappable, handling each seemingly seamlessly, with the help of a great team supporting him. The other "Michael's" and Paul were able to step in to bring everything together so I could drive home in a new (Newer!) vehicle!! It was obvious that the "team" is a good one at Mike White Ford!
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2021 01:21 PM

Roger, thank you for the 5 star review! We're so glad that you had such an easy and pleasant experience with Mike and the rest of our team. We want you to feel confident and happy in your choices and it sounds like Mike did a great job finding the right vehicle for you! We will make sure to share your kind words! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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