Business Solutions

TJ
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Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1051 reviews)
73
Send a Message to Tyler

SB
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SEAN B.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customer Verified Customer
10
Category: Service
easy and professional
Tyler and Cole made sure everything went great, they have excellent communication skills and attention to detail, went the extra mile for me and it is much appreciated. thank you
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2021

Sean, thank you for the excellent review! We're so glad that Tyler and Cole were able to take such good care of you and your vehicle! We will be sure to pass along the kind words! Thank you for choosing Mike White Ford!

Employees worked with

CV
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CALLIE V.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Service
Amazing customer service!!
I always have a pleasant experience when I bring my vehicle in for maintenance or whatever I need to have done. The service techs are fanfriggentastic! Thanks Mike White Ford for being there for me whenever I need you!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/02/2021

Callie, thank you for the amazing review! It is a pleasure taking care of you and your EcoSport. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CM
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CHARLES M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Service
New Explorer Purchase
The Mike White Sales Team helped us find a very nice vehicle, and spent a lot of time to explain the features of our new SUV!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/02/2021

Charles, thank you for the 5 star review! Congratulations on the new Explorer! We hope it serves you well and don't hesitate to reach out if you have any questions on it! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Service
Great job
Communicated well and it was done on time
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/01/2021

Anonymous, thank you for the great review! Communication is key and we're so glad that we were able to get you taken care of. Thank you for choosing Mike White Ford!

Employees worked with

RW
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RHONDA W.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Service
Very kind workers thank you.
I have been going to Mike White Ford for years and my cars are from there and Mike White does the services on my car and they are very very kind and do great work I count on them alot to take care of my car and I have never had a problem with them they have always done great work on my car and very kind people who work there.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/01/2021

Rhonda, thank you for the 5 star review. We appreciate your continued trust in us and we're so grateful that you keep coming back to us! Thank you for choosing Mike White Ford!

Employees worked with

DW
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DAVID W.
Cocolalla, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customer Verified Customer
10
Category: Service
Oil changed and tires rotated
I always come where I bought both my cars to get serviced! They are always respectful and pleasant!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/30/2021

David, thank you for the kind review! We're so glad that you trust us with your vehicles! We look forward to serving you again in the future!

Employees worked with

DJ
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DARLA J.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
verified customer Verified Customer
10
Category: Service
Winter tires
Tyler Jorgensen delivered friendly and fast service in ordering and having my winter tires put on. He went above and beyond in getting them and having them put on in the time frame that I asked for.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/29/2021

Darla, thank you for the 5 star review! We're so glad that Tyler was able to assist with your tires in a timely manner! We'll make sure that he hears your kind words! Thank you for choosing Mike White Ford!

Employees worked with

NM
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NICHOLAS M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
verified customer Verified Customer
10
Category: Service
Excellent Service as Always
The service department is top notch. Tyler Jorgensen is knowledgeable, professional and friendly. We always have a pleasant experience when we have our Fords serviced.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021

Nicholas, thank you for the excellent review! We're so glad that you've had such great experiences with Tyler! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with

PL
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PATRICK L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customer Verified Customer
10
Category: Service
F250 maintenance
Work done well. Staff very courteous, knowledgeable, and also readily addressed questions regarding another vehicle. Very happy with all interactions here and feel exemplary service all respects.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021

Patrick, thank you for the kind review! We're so glad that you had such a good experience with our staff! We're very proud of them! Thank you for choosing Mike White Ford.

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customer Verified Customer
10
Category: Service
Friendly, Fast, Professional, detail oriented
We took our vehicle in for an oil change, Mike White Ford was happy to assist us with our recall issue and even provided us with transportation home. Thank you!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021

Anonymous, thank you for the fantastic review. Friendly, fast, professional and detail oriented are all words that we try to live up to! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RM
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RAYMOND M.
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customer Verified Customer
10
Category: Service
Oil change
Did ok got the truck back 1hr and 15mins
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Raymond, thank you for the 5 star review. We appreciate your business and hope to serve you again in the future!

Employees worked with

LW
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LAWRENCE W.
Coeur D Alene, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2021
verified customer Verified Customer
2
Category: Service
Quality control?
Ive always had my explorer serviced at this dealership. Ive always been satisfied.
This time…not so much.
My vehicle was in for a 60K service.
After driving it home (10 miles) the next morning i noticed 2 or 3 ounce size of transmission fluid on my garage floor. Crawled underneath with a light and saw that the transmission drain plug was hanging on by about a thread. Tightened it down, ran the engine to temperature and checked the fluid level. Couldn’t get a reading on the dip stick. Didn't look the the fill cap had recently been handed either ( cap covered with greasy dirt). My concern was that the transmission had been drained and not refilled and i drove it home with no transmission fluid.
Called the dealer and they had the car towed back to them. They said is was only about a quart low. They topped it off and said i was good to go and they apologized. Still don’t t know how low it really was. Had them document their mistake. Guess we will see if transmission issues arise.
Just didn’t expect this level of poor quality from a dealer. Coulda done this just as bad at the corner Jiffy Lube for 1/2 the cost.
Employees worked with

ZD
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ZACHARY D.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customer Verified Customer
10
Category: Service
Family atmosphere/great service
I always go to Mike White Ford and every time I take my car in for service the employees remember my name and make me feel important. The service is always top notch and communication is very good!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Zach, thank you for the fantastic review! You are important to us and we take great pride in taking care of all members of the Mike White family! Thank you for choosing Mike White Ford!

Employees worked with

GF
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GARY F.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
10
Category: Service
In and out on time
Very friendly and professional crew. Hope that I'll be able to get in faster in the future with all the people moving in.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Gary, thank you for the kind review! We're looking to add some more technicians to help accommodate our area's growth. Thank you for choosing Mike White Ford! 

Employees worked with

BE
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BARRY E.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
10
Category: Service
Scheduled maintenance
I have come to expect great service at Mike White Ford and this appointment met my expectations. I have learned to make my next appointment for service in advance in order to match the mileage with available appointment times.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Barry, thank you for the great review. We're so glad that you had such a pleasant appointment! Making your next appointment early is a great idea! Thank you for choosing Mike White Ford!

Employees worked with

MF
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MARK F.
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Service
Service
Excellent service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/17/2021

Mark, thank you for the excellent review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Employees worked with

CS
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CHARLENE S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Service
Service visit
Everything went great! No problems at all!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/17/2021

Charlene, thank you for the great review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Employees worked with

DB
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DAVID B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
9
Category: Service
Service Visit
Quick, clear communication within. Tyler was great & took care of us well.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/16/2021

David, thank you for the great review! We will be sure to pass along your kind words to Tyler! Thank you for choosing Mike White Ford!

Employees worked with

LC
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LESLIE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customer Verified Customer
9
Category: Service
service great as always.
Service done in a timely manner as always. service writer very polite and business like as always.
Coffee in waiting room very good. Also was able to schedule my next service while there. See you in March.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/16/2021

Leslie, thank you for the kind words! We're always pleased to see you and we'll make sure to put a fresh pot of coffee on for you in March! Thank you for choosing Mike White Ford!

Employees worked with

DL
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DEBORAH L.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customer Verified Customer
10
Category: Service
As always outstanding service!!!!
Every time we bring our truck in we receive outstanding service!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/12/2021

Deborah, thank you for the outstanding review! We're very proud to work on your truck and so glad that you're pleased with the level of service! Thank you for choosing Mike White Ford!

Employees worked with
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