TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Overall Rating

4.8

(1054 reviews)

74

Reviews of Tyler Jorgensen

WG

WILLIAM G.

Newman Lake, WA

06/11/2025

Verified Customer

10

Category: Service

at home service

I love the mobile tech service. So much more convenient than having to take the truck into dealer for routine maintenance. They are prompt and professional and a huge time saver.

Great Service.

Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/11/2025 11:13 AM

Thanks for the wonderful review, William! We're pleased to hear you find our mobile tech service so convenient! It sounds like it's saving you a lot of time and hassle. Our team takes pride in being prompt and professional, and we're glad we could make your routine maintenance a breeze. If you ever need anything else, just give us a shout!

Employees worked with

Tyler Jorgensen

Verified Customer

Post Falls, ID

Ford Expedition

06/07/2025

Verified Customer

10

Category: Service

Great Experience

I recently purchased a 2025 Ford Tremor Expedition from Mike White Ford. I could not be more pleased with the quality of service and attention to detail by both Gordie Guyett, and Jonathan Hedden. They both made the purchase extremely easy. All of my questions were answered fully and clearly prior to leaving with my new vehicle.

Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/07/2025 10:38 AM

We appreciate you taking the time to share your experience with us. It sounds like Gordie and Jonathan really hit the nail on the head with both service and support. We’re glad to hear your purchase of the 2025 Ford Tremor Expedition was smooth sailing, and that all your questions were met with clear answers. Enjoy hitting the road in style with that fantastic vehicle!

Employees worked with

Tyler Jorgensen

Verified Customer

Airway Heights, WA

04/10/2025

Verified Customer

10

Category: Service

Outstanding Customer Service

Kent, Adam and the mobile service team are the best in the biz. Great communication and speedy service. We love using them for our Ford recalls. Thank you so much!!!

Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/10/2025 01:15 PM

We're glad to hear that Kent, Adam, and the mobile service team made such a great impression! It's always a perk to have a team that keeps things moving fast and up to date. Staying on top of those Ford recalls shouldn’t feel like a chore, and your compliments on our communication make our day. Here’s to more smooth rides ahead!

Employees worked with

Tyler Jorgensen

SB

SEAN B.

Spirit Lake, ID

12/04/2021

Verified Customer

10

Category: Service

easy and professional

Tyler and Cole made sure everything went great, they have excellent communication skills and attention to detail, went the extra mile for me and it is much appreciated. thank you

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/07/2021 01:23 PM

Sean, thank you for the excellent review! We're so glad that Tyler and Cole were able to take such good care of you and your vehicle! We will be sure to pass along the kind words! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

CV

CALLIE V.

Coeur D Alene, ID

12/01/2021

Verified Customer

10

Category: Service

Amazing customer service!!

I always have a pleasant experience when I bring my vehicle in for maintenance or whatever I need to have done. The service techs are fanfriggentastic! Thanks Mike White Ford for being there for me whenever I need you!

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/02/2021 02:47 PM

Callie, thank you for the amazing review! It is a pleasure taking care of you and your EcoSport. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

CM

CHARLES M.

Coeur D Alene, ID

12/01/2021

Verified Customer

10

Category: Service

New Explorer Purchase

The Mike White Sales Team helped us find a very nice vehicle, and spent a lot of time to explain the features of our new SUV!

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/02/2021 02:41 PM

Charles, thank you for the 5 star review! Congratulations on the new Explorer! We hope it serves you well and don't hesitate to reach out if you have any questions on it! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

Verified Customer

Rathdrum, ID

11/30/2021

Verified Customer

10

Category: Service

Great job

Communicated well and it was done on time

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/01/2021 11:29 AM

Anonymous, thank you for the great review! Communication is key and we're so glad that we were able to get you taken care of. Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

RW

RHONDA W.

Spokane, WA

11/30/2021

Verified Customer

10

Category: Service

Very kind workers thank you.

I have been going to Mike White Ford for years and my cars are from there and Mike White does the services on my car and they are very very kind and do great work I count on them alot to take care of my car and I have never had a problem with them they have always done great work on my car and very kind people who work there.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/01/2021 11:23 AM

Rhonda, thank you for the 5 star review. We appreciate your continued trust in us and we're so grateful that you keep coming back to us! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

DW

DAVID W.

Cocolalla, ID

11/29/2021

Verified Customer

10

Category: Service

Oil changed and tires rotated

I always come where I bought both my cars to get serviced! They are always respectful and pleasant!

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/30/2021 02:08 PM

David, thank you for the kind review! We're so glad that you trust us with your vehicles! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DJ

DARLA J.

Post Falls, ID

11/25/2021

Verified Customer

10

Category: Service

Winter tires

Tyler Jorgensen delivered friendly and fast service in ordering and having my winter tires put on. He went above and beyond in getting them and having them put on in the time frame that I asked for.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/29/2021 02:51 PM

Darla, thank you for the 5 star review! We're so glad that Tyler was able to assist with your tires in a timely manner! We'll make sure that he hears your kind words! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

NM

NICHOLAS M.

Post Falls, ID

Ford Expedition

11/21/2021

Verified Customer

10

Category: Service

Excellent Service as Always

The service department is top notch. Tyler Jorgensen is knowledgeable, professional and friendly. We always have a pleasant experience when we have our Fords serviced.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021 02:58 PM

Nicholas, thank you for the excellent review! We're so glad that you've had such great experiences with Tyler! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

PL

PATRICK L.

Coeur D Alene, ID

Ford Super Duty F-250 SRW

11/19/2021

Verified Customer

10

Category: Service

F250 maintenance

Work done well. Staff very courteous, knowledgeable, and also readily addressed questions regarding another vehicle. Very happy with all interactions here and feel exemplary service all respects.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021 02:45 PM

Patrick, thank you for the kind review! We're so glad that you had such a good experience with our staff! We're very proud of them! Thank you for choosing Mike White Ford.

Employees worked with

Tyler Jorgensen

Verified Customer

Post Falls, ID

11/19/2021

Verified Customer

10

Category: Service

Friendly, Fast, Professional, detail oriented

We took our vehicle in for an oil change, Mike White Ford was happy to assist us with our recall issue and even provided us with transportation home. Thank you!

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2021 02:44 PM

Anonymous, thank you for the fantastic review. Friendly, fast, professional and detail oriented are all words that we try to live up to! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

RM

RAYMOND M.

Rathdrum, ID

Ford F350

11/19/2021

Verified Customer

10

Category: Service

Oil change

Did ok got the truck back 1hr and 15mins

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021 02:47 PM

Raymond, thank you for the 5 star review. We appreciate your business and hope to serve you again in the future!

Employees worked with

Tyler Jorgensen

LW

LAWRENCE W.

Coeur D Alene, ID

11/19/2021

Verified Customer

2

Category: Service

Quality control?

Ive always had my explorer serviced at this dealership. Ive always been satisfied.
This time…not so much.
My vehicle was in for a 60K service.
After driving it home (10 miles) the next morning i noticed 2 or 3 ounce size of transmission fluid on my garage floor. Crawled underneath with a light and saw that the transmission drain plug was hanging on by about a thread. Tightened it down, ran the engine to temperature and checked the fluid level. Couldn’t get a reading on the dip stick. Didn't look the the fill cap had recently been handed either ( cap covered with greasy dirt). My concern was that the transmission had been drained and not refilled and i drove it home with no transmission fluid.
Called the dealer and they had the car towed back to them. They said is was only about a quart low. They topped it off and said i was good to go and they apologized. Still don’t t know how low it really was. Had them document their mistake. Guess we will see if transmission issues arise.
Just didn’t expect this level of poor quality from a dealer. Coulda done this just as bad at the corner Jiffy Lube for 1/2 the cost.

Employees worked with

Tyler Jorgensen

ZD

ZACHARY D.

Hayden, ID

11/19/2021

Verified Customer

10

Category: Service

Family atmosphere/great service

I always go to Mike White Ford and every time I take my car in for service the employees remember my name and make me feel important. The service is always top notch and communication is very good!

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021 02:19 PM

Zach, thank you for the fantastic review! You are important to us and we take great pride in taking care of all members of the Mike White family! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

GF

GARY F.

Coeur D'Alene, ID

Ford Expedition

11/18/2021

Verified Customer

10

Category: Service

In and out on time

Very friendly and professional crew. Hope that I'll be able to get in faster in the future with all the people moving in.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021 02:16 PM

Gary, thank you for the kind review! We're looking to add some more technicians to help accommodate our area's growth. Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

BE

BARRY E.

Hayden, ID

11/18/2021

Verified Customer

10

Category: Service

Scheduled maintenance

I have come to expect great service at Mike White Ford and this appointment met my expectations. I have learned to make my next appointment for service in advance in order to match the mileage with available appointment times.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021 02:14 PM

Barry, thank you for the great review. We're so glad that you had such a pleasant appointment! Making your next appointment early is a great idea! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

MF

MARK F.

Blanchard, ID

11/16/2021

Verified Customer

10

Category: Service

Service

Excellent service.

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/17/2021 02:35 PM

Mark, thank you for the excellent review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

CS

CHARLENE S.

Hayden, ID

11/16/2021

Verified Customer

10

Category: Service

Service visit

Everything went great! No problems at all!!

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/17/2021 02:35 PM

Charlene, thank you for the great review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Employees worked with

Tyler Jorgensen

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