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TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

Reviews of Tyler Jorgensen

DP
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DAVID P.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2021
verified customerVerified Customer
10
Category: Service
2020 F350 Super Duty Service
The team at Mike White Ford do an awesome job taking care of my F350. They are professional and i was in and out on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2021 03:01 PM

David, thank you for the awesome review! We love taking care of your F350! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JS
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JAN S.
Hayden, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2021
verified customerVerified Customer
0
Category: Service
Happy Camper
Courteous and knowledgeable staff.
I feel comfortable bringing my car to Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2021 02:59 PM

Jan, thank you for the kind review. We're so glad that you had such a great experience with our team and that you feel comfortable bringing your car in! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Thompson Falls, MT
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2021
verified customerVerified Customer
10
Category: Service
normal service
all went well and was informed of needed air filter cabin type
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2021 02:58 PM

Anonymous, thank you for the 5 star review! We're so glad that your service experience went so well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
PT
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PAIGE T.
Post Falls, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
A+ service!
Connor and his team are the best!
Everything was explained so I could understand
So friendly and fast!
Love Love Love Mike White Ford!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2021 02:57 PM

Paige, thank you for the excellent review! We're so glad that you had such a stellar experience with Connor and the team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
SR
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SHELLY R.
Spokane Valley, WA
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
Routine Maintenance
While I was happy with the way the service writer discussed the oil options with me and reviewed everything that was checked, I was disappointed with the time it took to let me know that my truck was ready. I could see my truck sitting in the lot (with the parking lights on) for over 15 minutes. When I went into the service bay to find out why I was still waiting, the service writer was eating a breakfast sandwich and claimed that he was "just finishing the paperwork". To me, this is not acceptable service as I was told my truck would be ready 8:00-8:15am and it was 8:20am when I went into the service bay after seeing my truck sitting. Thus, my truck was ready in the time promised. Additionally, the gentleman that helped me when I first arrived made a note for the service writer to check on the recall for my other truck and discuss scheduling with me, which did not happen and after seeing that breakfast seemed to be more important than making sure everything was taken care of, I didn't inquire again. I will call and schedule that with a different service writer.
Employees worked with
TJ
Tyler Jorgensen
BR
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BERTHA R.
Hayden, ID
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
Routine maintenance service and recommended service
Let me know the air filter needed to be changed. I appreciated that.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/22/2021 02:01 PM

Bertha, thank you for the 5 star review! We're so glad that your maintenance experience was so smooth and pleasant! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Dalton Gardens, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
8
Category: Service
close to home
appointments are three weeks out - too long
employee did not go over maintenance report, says everything looks fine
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/22/2021 02:00 PM

Anonymous, thank you for the review! We're sorry that our appointments are scheduled out so far. We are in the process of hiring additional technicians so we will hopefully have additional availability soon. Thank you for letting us know about the maintenance report. We will discuss this with our team so that we can improve moving forward!

Employees worked with
TJ
Tyler Jorgensen
TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
verified customerVerified Customer
10
Category: Service
quality of customer service
first rate dealership...so very concerned with customer service....
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/22/2021 01:59 PM

Terry, thank you for the first rate review! We know that we are nothing without our customers - so your happiness is our first priority! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
9
Category: Service
Appointment for the "works"
I had an appointment for the "works". I arrived right on time, was processed on a timely manner. My service was finished in 30 minutes! I was very pleased.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/21/2021 03:00 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a timely and speedy appointment! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
CC
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COLIN C.
Post Falls, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Service
No problems...In and Out!
As always, excellent service and great advisors!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/19/2021 04:42 PM

Colin, thank you for the excellent review! We're so glad that you had such a positive experience with our team! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Service
Scheduled oil change
A great experience everytime we bring our F150 in for scheduled maintenance.
Everyone is curious and thoughtful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/19/2021 04:41 PM

Anonymous, thank you for the great review! We're so glad that you have had such great experiences with our team! It is always our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Post Falls, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2021
verified customerVerified Customer
5
Category: Service
Oil change was fine, service kind of rude
I always get my oil changes done here and every single time it feels like the guys checking me in for my appointment and doing my paperwork afterwards could not be less interested. They always do the paperwork super fast and don’t hardly acknowledge me beyond the fact that I’m standing right in front of them. At my most recent appointment, the person who called me after my car was done was making friendly conversation with someone else right next to me when I came to pick up the car, but he was short and rude with me. They do good work but their service employees clearly don’t care when a girl walks up to their desk. It’s disappointing.
Employees worked with
TJ
Tyler Jorgensen
SV
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SHEILA V.
Hayden, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/16/2021
verified customerVerified Customer
5
Category: Service
Oil change appointment
Took my Escape in for oil change. I told the service writer that I would need to wait for the service. I was informed it would take an hour. I checked back with the service writer 75 minutes later. He was talking to the another service writer and eating with my paperwork sitting in front of him. How long was the paperwork sitting there? We also had to wait a month for this appointment.
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Post Falls, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
verified customerVerified Customer
10
Category: Service
Just a fun Thursday afternoon
So we took my car in to get winter tires put on. While we were there they told me I need a new window wipers then an air filter. So they did those too.

When we came back to get the car my husband walked into the dealership and talk to Curley.

We have a new Ford Maverick pick up ordered. It will be here sometime late November or early December. Curly found out what kind of tires it needs.
(I thought maybe the tires on my car would fit it… But it doesn’t)

While we were there a bunch of vehicles were dropped off. One of them happened to be a maverick
That somebody else had ordered two months earlier . So curly took us down to the parking lot where it was at and let me sit in the vehicle. It was pretty cool.
These little trucks are about the size of a bronco .
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/18/2021 03:37 PM

Anonymous, thank you for the great review. We're so glad that you had so much fun on your visit with us! We're excited for your Maverick to arrive! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JC
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JEFFREY C.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Service
Good service..easy day..
Good service
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/14/2021 02:29 PM

Jeffrey, thank you for the 5 star review! We're so glad that you had such an easy experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
PB
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PAM B.
Coeur D'Alene, ID
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
10
Category: Service
Service
I’ve been taking my car to Mike White Ford since I moved to CDA. They’re alway on time with my scheduled appointment. Never a problem with their service, always very professional.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/13/2021 02:32 PM

Pam, thank you for the fantastic review! We're so glad that you've had such positive experiences with our team! We count ourselves lucky to have you as a customer! It is always a pleasure to serve you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
JG
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JERRY G.
ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
10
Category: Service
Ford Service Department - Mike White Glove Service
Service staff are always friendly and efficient. The service department is consistently professional in their customer service!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/08/2021 02:52 PM

Jerry, thank you for the kind review! We're so glad that you've had such pleasant experiences with our team! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
AP
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ANDREA P.
Coeur D Alene, ID
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
10
Category: Service
Double oil change
I scheduled two cars for back to back service. Tyler and Ashton were professional. The service was completed on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/08/2021 02:51 PM

Andrea, thank you for the 5 star review! We're so glad that Tyler and Ashton were able to take such good care of you! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MW
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MICHAEL W.
Coeur D Alene, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2021
verified customerVerified Customer
9
Category: Service
accomodating
always the excellent service
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/04/2021 03:33 PM

Michael, thank you for the excellent review! We're so glad that you had such a pleasant service experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employees worked with
TJ
Tyler Jorgensen
GM
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GARY M.
Hayden, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Service
Worked with Tyler, Great employee you have there.
Was my first experience with your service department. Wow! They actually cared about me. What a great experience. Tyler was the best.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/04/2021 03:25 PM

Gary, thank you for the great review! We're so glad that you had such an outstanding experience with Tyler! We'll be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employees worked with
TJ
Tyler Jorgensen
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