TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Overall Rating

4.8

(1051 reviews)

73

Reviews of Tyler Jorgensen

Verified Customer

Blanchard, ID

Ford Super Duty F-250 SRW

09/18/2021

Verified Customer

8

Category: Service

Quick, cookie cutter service

Brought my vehicle in for oil change and service. Check in was fast but lacked any personal touch. Service on my vehicle was timely but with an attempt to upsell me on items covered in my service plan.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 03:01 PM

Anonymous, thank you for the detailed review. We really appreciate your honest feedback and will discuss your appointment with our advisor team to ensure that you feel more personalized and less pressure with your next experience, should you give us the opportunity to serve you again.

Employees worked with

Tyler Jorgensen

GA

GERALD A.

Newman Lake, WA

09/18/2021

Verified Customer

10

Category: Service

Service

Prompt service completed in a reasonable amount of time. Nice waiting area that served coffee and capacino.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 02:59 PM

Gerald, thank you for the 5 star review! We're so glad that your service experience was prompt and that you were able to enjoy some refreshments! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DD

DARYL D.

Coeur D Alene, ID

09/17/2021

Verified Customer

9

Category: Service

scheduled maintenance and wheel weights the next day.

The oil change and lube went as scheduled and without any problems. The next day found some broken wheel weights fixed the problem and balanced the wheel again and everything went and is super fine
Thanks for all your help.
Daryl

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 02:54 PM

Daryl, thank you for the kind review! We're so glad that your oil change and lube went so smoothly. We are truly at our happiest when we are able to help others. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

Verified Customer

Hayden, ID

09/11/2021

Verified Customer

10

Category: Service

Oil Change & Tires Balanced/Rotated

Found air filter needed to be replaced.
Changed as requested.

Job well done.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:24 PM

Anonymous, thank you for the 5 star review! We're glad that your oil change and tire balancing was smooth and well done. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

HJ

HARRY J.

Coeur D'Alene, ID

09/10/2021

Verified Customer

9

Category: Service

Satisfied Customer

Efficient, Courteous, Professional. Your Staff always takes the time to answer my questions. they are knowledgeable, no double talk, if they do not know they go find out. Communication is great and I feel good about what I am told I need.No up sell.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:23 PM

Harry, thank you for the great review! We're so glad that you had such a great experience with our team! We're very proud of them and will pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

HN

HANK N.

Rathdrum, ID

Ford Super Duty F-250 SRW

09/08/2021

Verified Customer

10

Category: Service

5,000 mile service

Wrk quickly accomplished and reasonably priced. Very friendly and helpful staff.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:22 PM

Hank, thank you for the kind review! Fast and reasonable service are two of our most important goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

Verified Customer

Coeur D Alene, ID

09/08/2021

Verified Customer

10

Category: Service

From beginning to end great service and communication!

Staff is professional, knowledgeable, and friendly. Service was done on time, no pressure .

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:21 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a good experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DH

DENIS H.

Rathdrum, ID

09/03/2021

Verified Customer

10

Category: Service

Oil Change

There was a staff person greeting me as I drove into the Service Bay. It took a couple of minutes and then an hour later, I was ready to drive off with a free pass for a car wash at Squeakies! They do a good job for me.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/07/2021 02:16 PM

Denis, thank you for the 5 star review! We're so glad that your oil change went so smoothly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

MG

MARK G.

Coeur D Alene, ID

09/02/2021

Verified Customer

7

Category: Service

Oil change and tire rotation

Service department was friendly and quick.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/03/2021 03:57 PM

Mark, thank you for the 5 star review! we're so glad that your oil change and tire rotation went smoothly and quickly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

WB

WAYNE B.

Coeur D Alene, ID

08/31/2021

Verified Customer

10

Category: Service

Great service but took a long time to get in!!

Love our Ford dealer

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 01:59 PM

Wayne, thank you for the great review! We're working our hardest on bringing in some additional technicians to help open up our calendar and make it easier for our fantastic customers! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

BH

BARBARA H.

Coeur D Alene, ID

08/31/2021

Verified Customer

10

Category: Service

2013 Ford Escape Service

I needed my lug nuts changed and I request a last minute appointment due to safety concerns and my need to travel in the next couple days. The service department took in my car the next day and had provided the service within a few hours.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 01:58 PM

Barbara, thank you for the 5 star review! We're so glad that we were able to ease your worries before traveling and make sure that everything was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DM

DANIELLE M.

Coeur D Alene, ID

08/30/2021

Verified Customer

9

Category: Service

Oil Change

Staff was efficient and fast. Easy to drop off prior to appt.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:32 PM

Danielle, thank you for the 5 star review! We're so glad that your oil change went so well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DS

DEBORAH S.

Athol, ID

08/28/2021

Verified Customer

10

Category: Service

Great Service

It’s not just hugging Chelsea or seeing Christian that’s keeps me coming back to Mike White Ford! It’s the great service my rig receives!!! And the salesman named Clint is just so adorable!

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:30 PM

Debbie, thank you for the great review! We're always glad to see you and agree that Chelsea and Christian hugs are excellent! We also recommend Clint hugs as well. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

CR

COLLEEN R.

Coeur D Alene, ID

08/28/2021

Verified Customer

10

Category: Service

Professional staff easy to work with

No issues, in and out within an hour. They had a system computer change so we had to get through that mess.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:28 PM

Colleen, thank you for the kind review. We're so grateful for your kindness and your patience as we migrate computer systems. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

HG

HOLLY G.

Coeur D'Alene, ID

08/27/2021

Verified Customer

10

Category: Service

Great service staff. Extremely helpful and knowledgeable.

I was scheduled to have the new tires purchased from White Ford installed today. Upon arriving for my appointment, I asked if by chance I might be able to have my truck serviced and was told yes they would do that also. I was so grateful as this was not part of today's appointment. Tyler Jorgensen, one of the service advisors, is the greatest! A real asset to White Ford.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:26 PM

Holly, thank you for the excellent review! We're so glad that your tire purchase experience was so smooth and that we were able to have your truck serviced as well! We will be sure to pass along your kind word to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

SK

SCOTT K.

Rathdrum, ID

08/26/2021

Verified Customer

10

Category: Service

Great!

Great service. Done on time.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:23 PM

Scott, thank you for the great review! We're so glad that you had a good and timely experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

CP

CHRIS P.

Hayden, ID

08/25/2021

Verified Customer

10

Category: Service

Perfect pro service

Crew is perfect and pro..wow I used to be a svc writer..these guys are pro

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:18 PM

Chris, thank you for the 5 star review! Were very proud of our team and so grateful for your kudos. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

RV

RUAL V.

Post Falls, ID

08/24/2021

Verified Customer

10

Category: Service

Its good

Tyler did great. I was welcomed and happy.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:51 AM

Thank you for the good review! We'll be sure to pass your kind words onto Tyler! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

DO

DAVID O.

Coeur D Alene, ID

08/20/2021

Verified Customer

10

Category: Service

Nice place

Clean facility, good explanation of service recommendations.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:49 AM

David, thank you for the kind review! We're glad that you enjoyed our facility and our team! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

SA

STEVEN A.

Spokane, WA

08/19/2021

Verified Customer

10

Category: Service

Great Service

Tyler was through in his explanation of service and also advising on tire purchase.
Service was timely, that is most appreciated

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:42 AM

Steven, thank you for the 5 star review! We're so glad that you had such a good experience with Tyler and that you were able to get the information you needed on tires. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Tyler Jorgensen

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