Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

656 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


JB
Jonathan B.
Michigan
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Jonathan said the service was completed in a timely manner and work was good. The technicians were able to get his vehicle in on the same day and is operating better.
This review was collected via phone interview by Customer Research Inc.

CZ
CLYDE Z.
Livonia, MI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Really good and quick service
Didn't have appointment, but was able to get in within an hour of calling for oil change.

KS
Kieth S.
Novi, MI
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Keith said the business did everything he asked and it went smoothly and they took care of his problem.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Redford, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jerry said he's dealt with them for many years and he's been satisfied.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Livonia, MI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
REVIEW OF MOST RECENT A & E AUTO CARE EXPERIENCE
Service, as always was excellent.

MM
MARK M.
Livonia, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great Services and Techs.
Great place and they are fair and honest.

NZ
Nancy Z.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Nancy said the staff was helpful and they talked her through on what they were going to do, and her vehicle was ready when they said it would be. She is very satisfied.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Michigan
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
David said he appreciates the work they do and their time.
This review was collected via phone interview by Customer Research Inc.

KR
KEITH R.
Royal Oak, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Service
I take all of my family cars to AE. Art and his crew always get us in quick, and I know the job will be diagnosed correctly and done right. We have been using them exclusively for almost 10 years.

RG
RICK G.
Livonia, MI
Audi Q3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Quick Oil Change
Stopped by on a Friday morning, they changed the oil while I was waiting in less than an hour.

GH
Glen H.
Livonia, MI
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Glen said the employees were reliable. They provided very good service.
This review was collected via phone interview by Customer Research Inc.

JD
Jackie D.
West Bloomfield, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jackie said the service was good. The employees were honest.
This review was collected via phone interview by Customer Research Inc.

BR
BRIAN R.
Farmington, MI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Oil change
Quick & clean

RG
RICK G.
Livonia, MI
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Oil Change and More
Stopped by with my daughter's car to get an oil change, also had them check a noise it was making. The noise turned out to be caused by low power steering fluid, which they topped off and sent me on my way. I always get good care at AE!

JE
Jim E.
Livonia, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jim said the technicians at this business do awesome work.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Livonia, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Chris said that he was satisfied with the place.
This review was collected via phone interview by Customer Research Inc.

AM
ARTHUR M.
Livonia, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
great service, honest work
My family has been using this business for more then 10 years now . We are happy with the staff, work and results. Prices are resonable and service is completed on a timely basis.

KB
Kamil B.
Farmington, MI
INFINITI G35 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kamil said the service was quick and the price was right.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Canton, MI
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Scott said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
SHELLY F.
Farmington, MI
Honda Civic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018
Very disappointed
I brought my car into A&E after my car accident. I was told that I needed a new wheel cover on the right front wheel since mine was damaged. I decided to have an oil change while I was there. I hadn’t heard from them regarding the wheel cover. I called 2 weeks after I was there only to find out that it wasn’t even ordered. The people on the phone wouldn’t own the problem blaming each other for the error. The wheel cover will now be there in 2 days. I am furious. I was referred to this shop and will never bring my car here again. I have nothing positive to say about A&E. Extremely disappointed.