Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

656 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


DN
DENNIS N.
Livonia, MI
Chrysler 200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018
Friendly greeting
The shuttle service is very helpful and the driver I sc courteous. Overall the service experience was good. However when picking up the car there was no communication with the service manager about what the did to the car just a cold I will get the cashier

KO
Ken O.
Redford, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Ken said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AD
Antonio D.
Michigan
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Antonio said the business is pricey.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
South Lyon, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
John said the business did a good job. However, he did have to go back because the mechanic forgot to plug up the wires to the dash board for the heated seats.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Livonia, MI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Tim said there was a little room for improvement, but overall the service was good.
This review was collected via phone interview by Customer Research Inc.

CW
Colin W.
Michigan
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Colin said they were really good. However, it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

SV
Setlur V.
Michigan
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Setlur said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

NI
Nicole I.
Livonia, MI
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Spoke with Anthony. He said the service on his vehicle was good, but the customer service employees could have been more polite.
This review was collected via phone interview by Customer Research Inc.

SM
Shane M.
Livonia, MI
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Spoke with Cindy. She said this business was good and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Livonia, MI
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2017 Category: Service
James said he is very happy with the service. He continues to bring his vehicle to the business. He would like the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

SA
Sayed A.
Michigan
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Sayed said they did a great job and he will be back in to get more work done.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Michigan
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Robin said she thought this business was a little expensive.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Livonia, MI
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2017 Category: Service
Spoke with Mike. He said the business provides good service all around.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Michigan
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2017 Category: Service
John said this business did a good job with service.
This review was collected via phone interview by Customer Research Inc.

KS
Kate S.
Livonia, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Kate said they provide good service. The prices could be a little less.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Livonia, MI
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2017 Category: Service
Joe said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RG
Ryan G.
Michigan
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2016 Category: Service
Ryan said the business did a good job with the repairs but he had to bring it back a second time to get the repair fully completed.
This review was collected via phone interview by Customer Research Inc.

KR
Kurt R.
Livonia, MI
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2016 Category: Service
Kurt said he was satisfied with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Livonia, MI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016 Category: Service
Dennis said the employees at this business do a considerably good job for most of his vehicle needs. He mentioned they have been doing well, ever since they started out.
This review was collected via phone interview by Customer Research Inc.

BM
Barry M.
Livonia, MI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2016 Category: Service
Barry said the business is good, and has been going to them for years.
This review was collected via phone interview by Customer Research Inc.