Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

(734 Reviews)

99% Would Recommend
Latest Review 1 day ago

Reviews


AR
ALLISON R.
Livonia, MI
Ford Edge
Verified Customer
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06/01/2019
Good people. Greatl job always
Reasonable..personable

SB
SANDY B.
Livonia, MI
Lincoln MKS
Verified Customer
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05/29/2019
Trust!!
I brought my car to get a second opinion regarding a noise that I have been hearing. I have been coming to AE for years and for the simple reason, I trust you guys. I think your great and I have all the confidence and trust in the world when you tell me something needs to be repaired. Thank you!

JR
JENNIFER R.
Farmington, MI
Chrysler Town & Country
Verified Customer
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05/28/2019
Honest & Friendly
The entire team at AE is great to work with. Our favorite is Steve Letwinski but Steve Lee and Art are also great. They listen to my concerns and get things taken care of. It doesn't matter which of my 4 cars I bring to them, from 2002 to 2017, they're knowledgeable and don't try to get me to do unnecessary things just to run up the bill. This would be easy for them to do since I know little about the mechanical workings of vehicles and they know that. They have a customer for life in me.
I took my mom's car there for them to give me feedback on a tire pressure sensor that the dealership quoted her over $1,000 to repair. AE fixed it for under $150. Can't beat that!
Thanks AE Auto Care team!

DF
Dale F.
Livonia, MI
Chevrolet Trax
Verified Customer
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05/22/2019 Category: Service
Dale said the service was great. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GC
Gerard C.
Livonia, MI
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05/20/2019
Overall, a great experience.
I took my car in for AC work and replacing the blower resistor. Two other places had quoted me 600 for the resistor work. AE charged me less than 300. The AC was a cheap repair. It could have cost thousands somewhere else. My only complaint was that when I left there with my car, a dashboard light was flashing for the air bags and the FM antenna seemed to be disconnected on the radio. Taking the car back this morning to get those taken care of.

Verified Customer
West Bloomfield, MI
Chevrolet Suburban
Verified Customer
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05/17/2019
My old Suburban!
Honest and trustworthy! Very important.

TC
TOM C.
Livonia, MI
Cadillac Escalade EXT
Verified Customer
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05/17/2019
Great Job
We have taken our cars to AE Auto Care for many years. The are trustworthy and very honest.

BG
Bruce G.
Livonia, MI
Chrysler Sebring
Verified Customer
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05/13/2019 Category: Service
Spoke with Judy. She said the service was professional, friendly, and fast.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
Farmington Hills, MI
GMC Acadia
Verified Customer
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05/03/2019 Category: Service
Spoke with Georgia. She said they were not unhappy with the business at all. The employees were very friendly and helpful, and they take them when they need them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Livonia, MI
Ford F-150
Verified Customer
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04/26/2019
Frequently Repair my Fords
Always a great job. honest and ive spent way too much money here, but will do it again as needed.

KS
Kristin S.
Plymouth, MI
Ford Fusion
Verified Customer
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04/17/2019 Category: Service
Kristin said the employees treated her great. They provided awesome service.
This review was collected via phone interview by Customer Research Inc.

AS
Andrea S.
Livonia, MI
Porsche Cayenne
Verified Customer
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04/17/2019 Category: Service
Andrea said the people at the business are very nice. They took care of all the vehicle's needs. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Westland, MI
Ford Escape
Verified Customer
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04/17/2019 Category: Service
Lisa said the brakes are working well and the vehicle was back the same day.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Livonia, MI
Nissan Rogue Sport
Verified Customer
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04/16/2019 Category: Service
Charles said the service at this facility is really good and great. He also said that he trusts the staff and feels they are honest.
This review was collected via phone interview by Customer Research Inc.

JD
Joyce D.
Redford, MI
Chrysler Town & Country
Verified Customer
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04/16/2019 Category: Service
Joyce said the employees provided proficient service.
This review was collected via phone interview by Customer Research Inc.

RJ
RON J.
Dodge Pickup
Verified Customer
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04/12/2019
RON J
FRIENDLY,HONEST, AND GOOD VALUE. THIS IS MY GO TO SHOP FOR BOTH MY VEHICLES. WOULD HIGHLY RECCOMEND THIS BUSINESS TO ALL MY FRIENDS. THANKS GUYS FOR YOUR GREAT SERVICE.

RM
Rita M.
Livonia, MI
Mercury Mountaineer
Verified Customer
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03/26/2019 Category: Service
Rita said she was very satisfied with the business. The staff really help her and are very good to her. When she asks a question the staff is very good and they are always available.
This review was collected via phone interview by Customer Research Inc.

JR
JENNIFER R.
Farmington, MI
GMC Yukon
Verified Customer
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03/25/2019
Honest, quick and reliable
The guys at AE are honest and fair. When I'm promised a time and price, they always deliver. I never feel as though they try to get me to do more than is required but they most definitely keep me safe while in the car.

AS
ADRIENNE S.
Livonia, MI
Hyundai Elantra
Verified Customer
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03/24/2019
Very Professional
Prompt service to get my car looked at. Did not feel like I was being sold into an unnecessary repair or that the prices were unwarranted. Courteous at checkout and very easy to communicate with.

TF
TONY F.
Livonia, MI
GMC Acadia
Verified Customer
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03/23/2019
Great as always
We appreciate the great service that we always receive at AE from Steve and Steve.