Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

709 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JK
Joe K.
Livonia, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Joe said the business has been prompt and accurate with the repair. They have reasonable prices. He said he is glad he found this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Michigan
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Jeff said they provided the best price. It was the fastest service he has had in years.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
West Bloomfield Township, MI
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Ken said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
Devin G.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Devin said the service received is good and quick. It took longer than anticipated, but he received a discount.
This review was collected via phone interview by Customer Research Inc.

LM
Lorraine M.
Farmington, MI
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Lorraine said she likes it at this facility.
This review was collected via phone interview by Customer Research Inc.

PE
Pat E.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Pat said he always receives good service at this facility.
This review was collected via phone interview by Customer Research Inc.

PV
Pauline V.
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Pauline said she likes the work they do and she feels comfortable leaving there.
This review was collected via phone interview by Customer Research Inc.

ME
Michelle E.
Livonia, MI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Michelle said the business is great to deal with.
This review was collected via phone interview by Customer Research Inc.

GA
Gilbert A.
Westland, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Gilbert said he has been a customer for the last 7 years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Livonia, MI
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
Ken said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Livonia, MI
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
William said he's been going to this business for 10 years. They're really good at fixing his vehicle's problems beautifully, and they have cheap prices, much cheaper than the dealerships. He likes the people who work for this business. They always call him by his first name.
This review was collected via phone interview by Customer Research Inc.

ES
EDMOND S.
Novi, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014
Service with a smile
The service people try to work around your schedule whenever possible. They always greet you with a pleasant attitue.

RH
RON H.
Livonia, MI
Plymouth Acclaim
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2014
Honesty
My Grandfather,father, my uncle, my husband and myself always will be loyal just as loyal AE Auto is to they're customers

LP
LILLIAN P.
Livonia, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014
Great service!
The service is efficent and quick! They take care of you like family!

HP
HENRY P.
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014
Outstanding
Have used AE for more than 10 years and have had nothing but honest and outstanding service

LE
LAURA E.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014
They fix the issue or find the issue at a reasonable cost
I have taken in my car several times without appointments, they diagnose the problem and if I am not able to afford the full repairs needed, they advise in the order I should fix and I have always been treated fairly and with a cost much less than everywhere else. They are friendly and nice and very detailed and explain things so I dont feel stupid.

JL
Jared L.
Redford Charter Township, MI
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
Jared said the business helped him out when he was in a jam and the price was very reasonable.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Livonia, MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
Dave said he has been going to this business for many years. He said they give excellent service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Livonia, MI
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2014 Category: Service
Tom said he had took his vehicle to another facility and they told him a bunch of stuff was wrong with it. When he brought his vehicle into this facility they did not find a lot of the things that he was told was wrong. He really appreciates them saving him a lot of money.
This review was collected via phone interview by Customer Research Inc.

TV
Therese V.
Redford Charter Township, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
Therese said she has been going to this business for a long time. They have always taken good care of her. She has always been satisfied. Service is important to her, which is what they provide.
This review was collected via phone interview by Customer Research Inc.