Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

641 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


EH
ED H.
Livonia, MI
Chrysler Town & Country LWB
Verified
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03/20/2018
Art always been one you can trust
had a major problem with my car years ago all other stations wanted to sell us a rebuilt part called Art he said come in let me check it out cleaned the part worked great have trusted him since then. Thank You Art

JW
JAMES W.
Westland, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Always find the problem and do great work at a reasonable price.
If you want to get the job done right AE Auto Care is the place to go. The workers are friendly and responsible. I have had a lot of work done on both my Toyota Avalon and my Town and Country. They even go out of there way to fix things that the dealer or another shop would never do. Let me give you a example. I had a problem on my Avalon with the power windows, horn, door locks and alarm were malfunctioning. It needed a relay switch from the dealer that cost $1000 dollars. AE Auto thought that was outrageous so they took the relay out and cleaned up, put it back in and everything has been working fine since I had it done three months ago. They told me what they did and I was shocked to get a bill of only $47 dollars. They have my business for life. Thanks AE Auto Care. James Whitfield

BL
BRENDA L.
Livonia, MI
Toyota Corolla
Verified
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02/22/2018
Awesome customer service
I brought my car in because I thought it needed brakes but they looked st it and determined I did not need them yet. They could have said I did but were honest and that is why I will not go anywhere else! That honesty and integrity are hard to find these days!

RO
Ryan O.
Michigan
Ford F-150
Verified
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02/14/2018 Category: Service
Ryan said the facility has good customer service, and the price was affordable.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Farmington, MI
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Michelle said she always uses the business, and they are very reliable.
This review was collected via phone interview by Customer Research Inc.

CW
Christina W.
Livonia, MI
Honda Accord Sdn
Verified
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02/13/2018 Category: Service
Spoke with Derrick. He said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SS
Saria S.
Michigan
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Saria said the staff were really good and they love this business.
This review was collected via phone interview by Customer Research Inc.

AJ
Ashley J.
Livonia, MI
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Ashley said the business had good prices.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Livonia, MI
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Tim said his overall experience with the business was good. They provided a quick turn-around time and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Livonia, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
REVIEW OF MOST RECENT A & E AUTO CARE EXPERIENCE
Service and staff, as always were excellent.

BJ
BOB J.
Livonia, MI
GMC Savana Special
Verified
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02/02/2018
Extra Good
Extra Good

NM
NANCY M.
Volkswagen Passat
Verified
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02/01/2018
They got my car in and out and did a great job.
A great place for vehicle maintenance and more. The customer service is great, their service people are knowledgeable and the prices are fair for the work done.
Thank you!

FO
FRANK O.
Livonia, MI
Ford Taurus X
Verified
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01/26/2018
Honest About What You Need
Went in for oil change and brake check . I thought I needed brakes. Told brakes had further wear on them and not necessary. Only had the oil change. Had I gone to a dealership I know I would have been upsold a brake job. I appreciate their honesty.

CF
Chris F.
Livonia, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Chris said they are excellent at this business. They do fine work and only correct what needs to be corrected. They're the best.
This review was collected via phone interview by Customer Research Inc.

CH
CRAIG H.
Livonia, MI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Review
service was good & quick

DV
Dave V.
South Lyon, MI
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Dave said the staff at this business always take great care of him.
This review was collected via phone interview by Customer Research Inc.

SL
Sallie L.
Michigan
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Sallie said she enjoyed the service and the staff is fair.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
South Lyon, MI
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
John said the business did a good job. However, he did have to go back because the mechanic forgot to plug up the wires to the dash board for the heated seats.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
Michigan
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Kris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

FX
Feng X.
Livonia, MI
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Feng said the service was really good.
This review was collected via phone interview by Customer Research Inc.