Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

640 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


CH
CHRISTINE H.
Livonia, MI
Buick Century
Verified
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11/20/2017
They always get it right
Although they couldn't fix my problem, they sent my car to someone who could. Thanks, Guys!

TS
Tim S.
Livonia, MI
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Tim said there was a little room for improvement, but overall the service was good.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Livonia, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Fair, professional and personable service
Never hesitate to bring any car needs to Steve or Art

RD
Robert D.
Livonia, MI
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Robert said the business has always provided good, honest service. He has made many referrals to the business and he will continue to send customers there.
This review was collected via phone interview by Customer Research Inc.

RS
Rosie S.
Redford, MI
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Rosie said the staff at this business were friendly and trusting. She got a free ride home which was very nice. She asked the staff to check for any future repairs and they did.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Livonia, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jim said he hasn't had any problems. They do a good job.
This review was collected via phone interview by Customer Research Inc.

JF
JIM F.
Livonia, MI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Honest, Car fixed correctly, reasonable cost.
I've been bringing my cars to AE Auto for over 15 years, and have always received good honest service.

CW
Colin W.
Michigan
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Colin said they were really good. However, it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Livonia, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
good service
excellent performance + excellent customer service

NM
Nancy M.
Michigan
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Nancy said this business provided great customer service and work. They got her vehicle in and out. She was happy with them.
This review was collected via phone interview by Customer Research Inc.

AW
Alex W.
Milford, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Alex said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

SK
Susan K.
Livonia, MI
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Susan said the business did a good job, and they were prompt.
This review was collected via phone interview by Customer Research Inc.

GJ
Grady J.
Livonia, MI
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Grady said this is a great business. The staff takes good care of him and they are professional.
This review was collected via phone interview by Customer Research Inc.

ES
ELEANOR S.
Detroit, MI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Great Friendly Staff
Quick Service

GH
Grace H.
Livonia, MI
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Grace said this business provided excellent service and the mechanics were good. The managers were great to their customers. They respect customers and do a great job. She never has to worry about returning due to the repairs they performed. She recently went and will go again. She would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Livonia, MI
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Great Prompt Professional & Courteous Service
Thank you Steve, Steve and Art !

CF
Chris F.
Livonia, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Chris said the employees are honest and they get the work done. She has been going to this business for years and she said she hopes they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

GP
Giovanna P.
Livonia, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Giovanna said they arre the best people in the whole wide world. She has been visiting them for 25 years and she highly recommends this business to others. They're honest, reliable and they have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Livonia, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Terry said the staff were very straightforward, honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

CH
CHRISTINE H.
Livonia, MI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
Always Great Service
My problem was addressed immediately and inexpensively. Thanks, guys.