Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

634 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


HL
Honghe L.
Baltimore, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Honghe said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

NA
Neda A.
Towson, MD
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Neda said the customer service was honest and the lady that helped her was also nice.
This review was collected via phone interview by Customer Research Inc.

SM
Schotie M.
Essex, MD
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Very understanding and coopretive in any situation
I bought a pt Last week from an independent dealer so to speak (witch I wouldn't recommend to anyone) and it turned out to be a complete 🍋 lemon! I dropped it at all phase and told Terry I needed help and she told me they would take care of me, and they did and still are.they gave me a courtesy inspection to let me know what the problems were and decide if it was worth fixing or not. They sent pictures and detailed descriptions to my phone. The repairs aren't worth the money and I arranged for another vehicle to be dropped off there today. They are giving me a pre inspection and are going to help me with that also. They also have a finance program to help with large bills if you can't afford to pay them in full. I didn't get approved for it but I'm still telling you about it because I think it's an awesome thing for them to do for their customers. I would and will be recommending all phase to anyone!

VV
Victor V.
Essex, MD
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Victor said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DF
Dianne F.
Middle River, MD
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
I give All Phase a 5 star rating due to service and Dale being so pleasant and explaining their services
I am very satisfied with the service I received for repairing the tire on my 2008 Ford truck.
Dale did an inspection on the truck free of charge and explained some things to me.

I would recommend All Phase .
Diane F

RB
Robert B.
Cockeysville, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Robert said the business did a good job , helped him out with everything and took care of him pretty fast.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Essex, MD
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Gary said he liked this facility.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Baltimore, MD
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Steve said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

EM
Evan M.
Linthicum Heights, MD
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Evan said the business did a good job, although the work was expensive.
This review was collected via phone interview by Customer Research Inc.

MF
Marylou F.
Essex, MD
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Tire cbeck
My tire pressure light came on and I knew I had to get it checked. I called All Phase and they told me when I could bring the car in. I had picked up a nail and they were able to fix the tire right then. I was there for less than an hour. Great service, friendly people.

CS
Christopher S.
Nottingham, MD
Dodge Caliber
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Christopher said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Middle River, MD
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Stephen said the staff did a great job and everything was fine.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Pasadena, MD
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Mary said this business did a good job. She was in and out and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

FD
Francis D.
Nottingham, MD
Chevrolet Equinox
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2018 Category: Service
Francis said the work she came in for the first time was not done, so she had to go back three days later for the same issue. So far, her vehicle is working fine.
This review was collected via phone interview by Customer Research Inc.

MG
Margarita G.
Essex, MD
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Margarita said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

TC
Theresa C.
Dundalk, MD
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Theresa said they were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Essex, MD
Chevrolet HHR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018
My choice for auto repair
Although I had no idea how much it cost to replace a broken timing belt, they had my car fixed in just a few days. Luckily there was no further damage and the bill was less than quoted. I will use them again if needed in the future

PV
Panayiotis V.
Middle River, MD
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Litsa. She said she recommends the business.
This review was collected via phone interview by Customer Research Inc.

MM
Marlon M.
Dundalk, MD
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Marlon said he hasn't had any problems with this business.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Baltimore, MD
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Joseph said he appreciated that the technicians that work at the business are master certified ASE technicians with 25 years plus experience. They're friendly, competent, quick, and he wouldn't take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.