Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

642 Reviews

96% Would Recommend
Latest Review 9 days ago

Reviews


JH
Justin H.
Halethorpe, MD
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Justin said there were no problems with the service, it was quick and easy.
This review was collected via phone interview by Customer Research Inc.

GP
Gregory P.
Essex, MD
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Excellent repair crew and an exceptional Administrative Assistant!
As documented above, the repair crew is excellent and they perform their duties within that knowledge. Terri is an amazing Administrative Assistant. She has a phenomenal memory and provides the highest of customer service!

CS
Chrisoff S.
Baltimore, MD
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chrisoff said that the service is always good at this business.
This review was collected via phone interview by Customer Research Inc.

AM
Ahmed M.
Sparrows Point, MD
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Ahmed said this business was great. They were very good. They were very organized and respectful. It was a nice place. They were a little pricey , but he got what he paid for.
This review was collected via phone interview by Customer Research Inc.

CG
Carmeloa G.
Middle River, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Carmeloa said the business's service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Essex, MD
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jason said that he would recommend this business. He was a little surprised at the price.
This review was collected via phone interview by Customer Research Inc.

JG
Jessica G.
Essex, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Jessica said the business is very helpful. They explain everything to be worked on. The only thing is the prices are too high.
This review was collected via phone interview by Customer Research Inc.

JO
Jeremy O.
Baltimore, MD
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jeremy said the technicians were quick. He called in advance and when he arrived he was taken back early and got out of there early.
This review was collected via phone interview by Customer Research Inc.

HL
Honghe L.
Baltimore, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Honghe said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

NA
Neda A.
Towson, MD
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Neda said the customer service was honest and the lady that helped her was also nice.
This review was collected via phone interview by Customer Research Inc.

SM
Schotie M.
Essex, MD
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Very understanding and coopretive in any situation
I bought a pt Last week from an independent dealer so to speak (witch I wouldn't recommend to anyone) and it turned out to be a complete 🍋 lemon! I dropped it at all phase and told Terry I needed help and she told me they would take care of me, and they did and still are.they gave me a courtesy inspection to let me know what the problems were and decide if it was worth fixing or not. They sent pictures and detailed descriptions to my phone. The repairs aren't worth the money and I arranged for another vehicle to be dropped off there today. They are giving me a pre inspection and are going to help me with that also. They also have a finance program to help with large bills if you can't afford to pay them in full. I didn't get approved for it but I'm still telling you about it because I think it's an awesome thing for them to do for their customers. I would and will be recommending all phase to anyone!

VV
Victor V.
Essex, MD
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Victor said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DF
Dianne F.
Middle River, MD
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
I give All Phase a 5 star rating due to service and Dale being so pleasant and explaining their services
I am very satisfied with the service I received for repairing the tire on my 2008 Ford truck.
Dale did an inspection on the truck free of charge and explained some things to me.

I would recommend All Phase .
Diane F

RB
Robert B.
Cockeysville, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Robert said the business did a good job , helped him out with everything and took care of him pretty fast.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Essex, MD
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Gary said he liked this facility.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Baltimore, MD
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Steve said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

EM
Evan M.
Linthicum Heights, MD
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Evan said the business did a good job, although the work was expensive.
This review was collected via phone interview by Customer Research Inc.

MF
Marylou F.
Essex, MD
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Tire cbeck
My tire pressure light came on and I knew I had to get it checked. I called All Phase and they told me when I could bring the car in. I had picked up a nail and they were able to fix the tire right then. I was there for less than an hour. Great service, friendly people.

CS
Christopher S.
Nottingham, MD
Dodge Caliber
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Christopher said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Middle River, MD
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Stephen said the staff did a great job and everything was fine.
This review was collected via phone interview by Customer Research Inc.