Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

652 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


LL
Lal L.
Rosedale, MD
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Lal said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Essex, MD
Chevrolet Avalanche
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/03/2018 Category: Service
Michael said all the brake lines were replaced in his vehicle. Shortly after the service visit, the brakes began to seize up. He stated that the business took no responsibility for the issue. He stated his brakes were working just fine before the staff replaced the brake lines.
This review was collected via phone interview by Customer Research Inc.

GW
Garry W.
Dundalk, MD
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Excellent service
Professional knowledgeable service. A+++++++!

JR
Joseph R.
Essex, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Completely satisfied
Had a great experience with everyone there. They gave us more then one option and tried to help us as much as possible. We will be bringing our other vehicles to them.

FL
Frederick L.
Rosedale, MD
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Frederick said he has no complaints,
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Dundalk, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Daniel said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SN
Steven N.
Baltimore, MD
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Steven said the service was good.
This review was collected via phone interview by Customer Research Inc.

GM
Guevara M.
Baltimore, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Guevara said the business was good.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Baltimore, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Tom said the business was very good.
This review was collected via phone interview by Customer Research Inc.

JI
Justin I.
Essex, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Justin said their services exceeded expectations.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
Halethorpe, MD
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Justin said there were no problems with the service, it was quick and easy.
This review was collected via phone interview by Customer Research Inc.

GP
Gregory P.
Essex, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Excellent repair crew and an exceptional Administrative Assistant!
As documented above, the repair crew is excellent and they perform their duties within that knowledge. Terri is an amazing Administrative Assistant. She has a phenomenal memory and provides the highest of customer service!

CS
Chrisoff S.
Baltimore, MD
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chrisoff said that the service is always good at this business.
This review was collected via phone interview by Customer Research Inc.

AM
Ahmed M.
Sparrows Point, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Ahmed said this business was great. They were very good. They were very organized and respectful. It was a nice place. They were a little pricey , but he got what he paid for.
This review was collected via phone interview by Customer Research Inc.

CG
Carmeloa G.
Middle River, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Carmeloa said the business's service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Essex, MD
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jason said that he would recommend this business. He was a little surprised at the price.
This review was collected via phone interview by Customer Research Inc.

JG
Jessica G.
Essex, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Jessica said the business is very helpful. They explain everything to be worked on. The only thing is the prices are too high.
This review was collected via phone interview by Customer Research Inc.

JO
Jeremy O.
Baltimore, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jeremy said the technicians were quick. He called in advance and when he arrived he was taken back early and got out of there early.
This review was collected via phone interview by Customer Research Inc.

HL
Honghe L.
Baltimore, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Honghe said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

NA
Neda A.
Towson, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Neda said the customer service was honest and the lady that helped her was also nice.
This review was collected via phone interview by Customer Research Inc.