Alpha Transmission and Auto


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

607 Reviews

99% Would Recommend
Latest Review 16 days ago
Nick B. on 11/30/2017
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Nick said the staff took care of everything he needed.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Damon W. on 11/30/2017
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Damon said the staff seemed very experienced and knowledgeable. This is a great business.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Eddie N. on 11/30/2017
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Eddie said this business did an amazing job. They took care of his situation in one night and got his vehicle running the next day.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 11/22/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Alfred F. on 11/28/2017
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Alfred said everything that the technicians showed him and talked about was right. They are well rounded technicians. They know exactly what they are doing.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/20/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 11/24/2017
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Dennis said the staff always does exactly what they tell him. If he has any issues with their work the mechanics fix it right away. He stated the staff was a very friendly bunch.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Dusti M. on 11/24/2017
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Dusti said the staff were really good people. They were understanding, and they told her what the situation was. They didn't try to oversell her. They were very nice, caring, and genuine. She would like to thank them for being very sweet people and for doing a good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Nina S. on 11/21/2017
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Nina said the staff worked with her and they were great. She appreciated the quick service. She was in and out in one day.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Lonnie R. on 11/17/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Lonnie said his overall experience with this business was below average but did not specify why.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Terry N. at Alpha Transmission and Auto responded on 11/29/2017

I would Like to know how WE were below average? you ask to purchase a specific part that only we could get. You were informed of the price of the part and asked me to order it. You seemed perfectly happy when you picked the part up!

Jerry M. on 11/16/2017
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Jerry said this business did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth R. on 11/15/2017
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Kenneth said he took his vehicle in for service and then he was charged a higher price for something the staff did not tell him about. He had to go back for something that was not replaced correctly.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/12/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 11/15/2017
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Chris said this business did a great job.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jerome B. on 11/14/2017
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Jerome said the staff are great. They actually follow up with time of pick up and delivery. He is pleased with the work.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 11/07/2017
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Andrew said the business is always good, and on time.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 10/30/2017
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Bill said his vehicle has been working well so far since the service and he has had no issues. The staff were nice, courteous and did everything he asked them too.
Vehicle: Ford F-150
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Eddy M. on 10/29/2017
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"Alpha Transmission listens to their customers needs and gets the work performed in a timely manner, friendly and professional!"
I've been to a lot of "repair" shops in the area, but none of them can touch Alpha Transmission's dedication to customer satisfaction, and giving the paying customer "peace of mind" in all the work performed on their vehicle!
Vehicle: Chevrolet Monte Carlo
Service Date: 10/12/2017
Review Created: 10/29/2017 04:41 AM
RIchard U. on 10/28/2017
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"Fast service"
They were able to make a major repair on my Lexus in one day. Was going to take a couple of days, but they were able to do the work sooner than expected. Great mechanics and good management.
Vehicle: Lexus ES 350
Service Date: 10/26/2017
Review Created: 10/28/2017 04:50 PM
Steven M. on 10/25/2017
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"Radiator "
Alpha did great work at a great price! Definitely would go back for my automotive needs.
Vehicle: Chrysler PT Cruiser
Service Date: 10/05/2017
Review Created: 10/25/2017 04:00 AM
Dan E. on 10/25/2017
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Dan said that the business made some mistakes that caused him to wait longer than normal. He wishes they would have had better communication, but their overall work was satisfactory.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Don L. on 10/20/2017
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Don said this business did good work.
Category: Service
Service Date: 10/18/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael E. on 10/15/2017
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"Fast and economical"
They got my car in and out all in the same day for half the price we had been quoted by other places!!
Vehicle: Nissan Murano
Service Date: 10/13/2017
Review Created: 10/15/2017 03:53 AM
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